26, Report:
#434462
Posted Date:
Nov 02 2009
Hsbc Orchard Bank Best Buy Mastercard card has been cancelled for months now getting harrassing calls 4 times a day from computer charged me 59 dollar annual fee and are racking up late charges on a card that was cancelled Nevada
My best buy mastercard was cancelled months ago after I paid off balance. Then a month ago I get called all hours or the day from some 800 number who NEVER leaves a message and phone hangs up after I pick up phone. I searched the number on yahoo and found millions of complaints on...
Entity
Categories: Credit Card Processing (ACH) Companies
27, Report:
#474614
Posted Date:
Jul 29 2009
HSBC - Orchard Bank Misrepresentation Portland Oregon
When I received my last bill it included an annual fee. I called and asked them to waive the fee. Of course, their customer service is being outsourced to the middle east so the person I was talking to was just following a computer script. I was told, unequivocally, that if I pai...
Entity
Categories: Credit & Debt Services
28, Report:
#394977
Posted Date:
Jul 20 2009
Orchard Bank Aka HSBC Neveda Charged Late Fee on Payment Due Date Salina California
SO get this.....Orchard Bank aka HSBC, charged me a late fee on my account on the same day that my payment was due. Sounds kind of fishy. I contacted them about the issue, they stated that since the payment posted the next day, they were unable to do anything to assist me. I then...
Entity
Categories: Credit Services
29, Report:
#462933
Posted Date:
Jun 19 2009
ORCHARD BANK/HSBC THEY HELD MY PAYMENT WHEN IT WAS PAID ON TIME BECAUSE I SENT MY STATEMENT & CHECK IN SAME ENEVELOPE WITH BOYFRIEND'S STATMENT & PAYMENT. THEIR ASSOCIATE CONFIRMED THAT BOTH PAYMENTS WERE RECEIVED BEFORE THE 1ST. CITY OF INDUSTRY California
THEY ARE NOW TRYING TO MAKE ME PAY ALMOST $500.00 WHEN MY CREDIT LIMIT WAS ONLY $300. I SENT ALL MY RECEIPTS TO THE CREDIT BUREAUS AND TO THEM PROVING MY PAYMENTS AND PAYOFF. THEY ARE STILL PURSUING IT AND I WILL NOT PAY THEM ANOTHER DIME.
Debby
BROWNS MILLS, New JerseyU.S.A.
Entity
Categories: News Media
30, Report:
#461666
Posted Date:
Jun 15 2009
HSBC - Orchard Bank is a legalized Mafia !! Do not use them @ any cost! Salinas, California
I paid 2 cards off with them completely, making every payment on time.. owed nothing..
Raised my interest rate to 29% so I cancelled card number 1. They still billed me the annual 39.00 fee. So I closed it.
Kept second card, even though it was paid off to show I had non u...
Entity
Categories: Bait-and-Switch
31, Report:
#453605
Posted Date:
May 20 2009
Orchard Bank ,HSBC YOU ARE PAID IN FULL...LEAVE ME ALONE!! Salinas California
I opened up a $300.00 limit on a card with Orchard Bank. I ended up paying over $800.00 to these scam artists. When I submitted the payment over the internet, I would always get late fees. I called and actually got someone to talk to. They stated that it depends on my regular bank w...
Entity
Categories: Loans
32, Report:
#448092
Posted Date:
May 02 2009
ORCHARD BANK - HSBC HOLDS FUNDS EVEN THOUGH THEY ALREADY DEBITED BANK ACCOUNT!!! Nationwide
I have had an orchard bank credit card for 3 years now. It is an unsecured card with a $300 limit. For 3 years I have made my payment on time every month, but haven't used the card very much. Lately, to boost my credit score, I started completely paying the card off, then using i...
Entity
Categories: Credit & Debt Services
33, Report:
#446212
Posted Date:
Apr 24 2009
ORCHARD BANK - HSBC HOLDING FUNDS HOLDING PAYMENTS Internet
I have had an Orchard Bank Secured Credit Card for a little over a year now. I make ALL of my payments on their web site and have set up my bank to make these payments as Preauthorized Debit payments so as not to waste time with wire transfers or bank holds. I have NEVER been late...
Entity
Categories: Miscellaneous Companies
34, Report:
#441104
Posted Date:
Apr 06 2009
HSBC - ORCHARD BANK DECEPTIVE Salinas California
I am a victim of identity theft, i recevived bills from these companies HSBC sent me a letter saying they investigated and the charges are not mine, Orchard continues to send me bills, I requested (4 times) they send me where the charges were made, how much and my signature and 4 ti...
Entity
Categories: Credit & Debt Services
35, Report:
#439020
Posted Date:
Mar 30 2009
Orchard Bank - HSBC Card Services not following advertised terms and conditions Carol Stream Illinois
I have had my Orchard Bank account since November of 2006.
In May of 2007 I went over my credit limit by a few dollars (less than $50)
My intrest rate went up from 14.9% to 27.990% which was the default apr.
I accept that this was an error on my part, and there is no one to blame...
Entity
Categories: Credit & Debt Services
36, Report:
#438157
Posted Date:
Mar 29 2009
HSBC Orchard Bank, HSBC Orchard Bank, Household Credit Services Failure to Refund Secured Credit Card Deposit Salinas California
I opened a Secured Credit Card account with Orchard Bank in September 2005 with a $500.00 secured deposit. I maintained my account in excellent status and never missed or submitted a late payment. However, I was unable to ever raise my credit limit (without an additional security ...
Entity
Categories: Credit & Debt Services
37, Report:
#426658
Posted Date:
Feb 21 2009
HSBC ORCHARD BANK THEY ARE THIEVES-DEBITED MY BANK ACCOUNT 3 TIMES, NO ACCOUNTABILITY!! Salinas California
My wife had 2 HSBC Orchard Bank credit cards designed with building our credit in mind. However, they have completely lost our business!
My wife called the customer service number (which is an offshore outsourced call center) toward the end of January to switch our bank a...
Entity
Categories: Credit & Debt Services
38, Report:
#424199
Posted Date:
Feb 18 2009
HSBC - Orchard Bank Harassment City Of Industry California
I became late in my payment to HSBC-Orchard Bank and was contacted by a representative of this card company. I told them that a payment would be made soon. I was told that a notation of my comment would be made on my account. I was called about 10 times about my account. No not...
Entity
Categories: Banks
39, Report:
#421190
Posted Date:
Feb 07 2009
Orchard Bank - HSBC Rediculous increase in interest rate without warning! Salinas California
As written at the top of my statement for my [HSBC] Orchard Bank credit card, I am a valued cardmember since 2006. Apparently my value is disproportional to my interest rate, which has jumped from 14.90% to 29.49%. I called and spoke with their customer service center (located in ...
Entity
Categories: Banks
40, Report:
#408807
Posted Date:
Jan 06 2009
HSBC Orchard Bank Company cashed check/payment and denied cashing the check and has illegally charged numerous late fees and overlimit charges. Baltimore Maryland
I paid orchard bank $200 to open this account card for my boyfriend to build credit in March of 08. He used it for awhile until they constantly said are payments were late and charged us $30 every time and we honestly paid when the bill arrived. They also charged us every time a $19...
Entity
Categories: Banks
41, Report:
#408543
Posted Date:
Jan 06 2009
Orchard Bank HSCB FRAUD SCAM Orchard Bank HSBC COMPLETE FRAUD SHOULD BE TAKEN DOWN Salinas California
On 2/2008 activated the credit card on the phone as per the sticker on the front of it. Recording said Thank you your card has been activated, March paid 1st statement in full just the 39.00 annual fee went to make purchase 5/2008 transaction declined by merchant call was made to co...
Entity
Categories: Banks
42, Report:
#407488
Posted Date:
Jan 03 2009
Orchard BankOrchard Bank. HSBC THEY DON'T KNOW WHAT THEY ARE DOING RIP OFFS Industry City, Carol SPring, Salinas California
I am a victim of identity theft closed my acct 3/2008 my limit was $300. I requested all documentation including charges, where they were made and my signature three times they sent me garbage showing I owe $497. then another $600 now another $803.00 they still have not sent me any...
Entity
Categories: Attorney Generals
43, Report:
#296146
Posted Date:
Nov 25 2008
Orchard Bank HSBC Rip Off Fees and Unfair Credit Practices + Unfair APR Increases Based On Balance Salinas California
Back in September of 2007 I received a notice stating that the APR terms of my account were to change from 16.4% to a whopping 26.99%. The notice stated that if I disagreed with the change, they would close the account and drop the APR back down to 16.4% until the account was paid i...
Entity
Categories: Corrupt Companies
44, Report:
#378894
Posted Date:
Oct 07 2008
CLKbank.com FRAUDULANTLY Charged my credit card for online purchase I never made Online Internet
A charge by CLKbank.com for $39.90 appeared on my Orchard Bank/HSBC Mastercard for an alleged online purchase I never made! I called their 800-390-6035 number on my statement; received a recording; was directed to their website CLKbank.com, and read the same thing as the recording, ...
Entity
Categories: Internet Fraud
45, Report:
#371397
Posted Date:
Sep 10 2008
Orchard Bank HSBC Card Services Double dipping into bank account Baltimore Maryland
I was recently trying to pay off a debt to HSBC credit services using their online bill payment option, I originally made a mistake and entered an amount of $50.00 as a recurring amount to be deducted from my checking account on a monthly basis.
After realizing my mistake, I imme...
Entity
Categories: BBB Better Business Bureau
46, Report:
#367717
Posted Date:
Aug 30 2008
Orchard Bank / HSBC Phone scam to collect an unowed balance Las Vegas Nationwide
I received a phone call from a company representing HSBC / Orchard Bank stating I was late with payment and I had a past due balance of $736.00. I replied I had made a payment for this month and told them the amount and date I made the online payment.
My Balance was $66.02 and I ...
Entity
Categories: Credit & Debt Services
47, Report:
#366436
Posted Date:
Aug 25 2008
ORCHARD BANK - HSBC CARD SERVICES SCAMMING RIPOFF CHARGED OVERLIMIT FEE ON ACCT I WAS TOLD NOT TO PAY DUE TO COMBING OF MY 2 ACCTS. CAROL STREAM Illinois
I have 2 cc accts with this company and due to my personal economy , I called them to combine my 2 accts. The rep I talked to said he is doing that and i would get a letter to fill out and sign. Once i returned the letter and they received the same, the 2 accts would be combined. I...
Entity
Categories: Credit Card Processing (ACH) Companies
48, Report:
#353957
Posted Date:
Jul 22 2008
Orchard Bank HSBC Bank TOTAL RIP OFF Salinas California
I closed my account about one year ago. Since then I have NEVER received a statement or bill. All of a sudden today, 7/21/08 I received a statement stating I owed Orchard Bank, HSBC Bank $39.00 for a renewal fee. I called customer service and was told that my account will be closed ...
Entity
Categories: Credit & Debt Services
49, Report:
#350899
Posted Date:
Jul 17 2008
Orchard Bank - HSBC raise interest rates on perfect history Schaumburg Illinois
I also had accounts with BOTH HSBC and Orchard Bank (same parent company). Perfect standing over the last 2 years, and in fact had just paid both down to a $0 balance. 7/12 I get a notification on both accounts that the interest rate, currectly %12.49 on both will be going to %24.99...
Entity
Categories: Credit & Debt Services
50, Report:
#233289
Posted Date:
Jun 26 2008
Orchard Bank , HSBC ORHARD BANK secured credit card scam- Salinas California
I get a Pre-approved letter stating that I am guaranteed a secured credit card. I went bankrupted 9 years ago, trying to restablish credit ,I go on line fill in the information and it says I am approved. They request $200.00 to be deposited in Intermountain Community Bank ( but they...
Entity
Categories: Credit Card Processing (ACH) Companies