51, Report:
#1371317
Posted Date:
May 04 2017
Vivint Unable to Cancel with incompatible system Nationwide
A few months after installing our system, our garage door would spontaneously open. The alarm would be turned on or off, night or day, weekday or weekend, didn't matter. It would constantly open.
I have had 3 technicians come to my house and replace multiple components within...
Entity
Categories: Security Services
52, Report:
#1369567
Posted Date:
Apr 25 2017
Vivint home security I have been a costumer of Vivint since 2008, now we are moving, we have two years left on a five year contract. Nationwide
I have been a costumer of Vivint since 2008, now we are moving, we have two years left on a five year contract. The reason we signed th five year contract was we were offered a Perfered Customer plan that would waive all home visit costs, we are now told that plan has been cancel...
Entity
Categories: Security Services
53, Report:
#1368727
Posted Date:
Apr 20 2017
Vivint Lied about a trial period Utah
There was a salesman that came door to door. He told us that we could try it for 30 days and if we don't like the service, we can call and they will come and get their stuff. When we called, they tried to say that it was only a trial period of 3 to 5 days. I have text saying the g...
Entity
Categories: BBB Better Business Bureau
54, Report:
#1367862
Posted Date:
Apr 15 2017
Vivint Inc Vivint.SmartHomeVivint APX harrassing phone calls, theft from bank account, Provo Utah
I discontinued services with Vivint home security services after 6 years. They would not support their faulty equipment, which sent off false alarms, but they had no problem collecting their monthly fees. I replaced them with a different home security system. This was in August 2016...
Entity
Categories: Security Services
55, Report:
#1359347
Posted Date:
Mar 02 2017
Vivint Solar solar cooked. by poor suport Oregon
I first had my solar system install to cut down my electric bill. I remember the sale's person asking me if I could get cheaper electric bill, would I use my A/C more, I said sure. Few months later system installed. Not to the original drawings I agreed on.. The system was underrate...
Entity
Categories: Electrical Services
56, Report:
#1359126
Posted Date:
Mar 01 2017
Vivint Vivint home security, Vivint alarm monitoring DECEPTIVE, OUT AND OUT FRAUD! Provo Utah
We live in a small town with little to no crime. All of a sudden there were businesses having their back doors broken into, even though nothing was stolen. Shortly afterwards Vivint started coming door to door to peoples homes and businesses selling alarm systems.
My wife and I we...
Entity
Categories: Home Security
57, Report:
#1358104
Posted Date:
Feb 24 2017
Vivint, Vivint security Worst lying, cheating company i have ever done business with! Provo, UT Nationwide
Started wth Vivint after they came to my house one evening. Nice enough. First clue should have been them installing immediately.
Problem after problem with equipment. Mostly because they had to use boosters to get signal throughout my home. Finally got it working after 2...
Entity
Categories: Security Services
58, Report:
#1357458
Posted Date:
Feb 21 2017
Vivint Smart Home, aka Vivint, APX, Blackstone Group Cancelled my account in June 2016, still being charged monthly bills Provo, Utah Arizona
I cancelled my account for my home security when I moved back in June 2016. I have been continuously charged monthly bills since. I have called numerous times, and every time I’m told that the cancellation is “Pending” and that they have to email the department responsibl...
Entity
Categories: Home Security
59, Report:
#1354479
Posted Date:
Feb 07 2017
Vivint Contract scam and con artist soliciting Provo Utah and online Nationwide
Please be aware of this company, it is truly a scam. We let Vivint into our home they made their sales pitch which sounded to good to be true and told us we had 30 days to cancel, he would pay our first bill and throw in an Amazon Alexa and 2 cameras for free. He wrote us a check ...
Entity
Categories: Questionable Activities
60, Report:
#1353887
Posted Date:
Feb 03 2017
Vivint home security Vivint Vivint lied about the length of my contract, equipment do not perform properly and they refuse to cancel agreement online Nationwide
I started with Vivint mid Nov of 2016, after 3days of troubleshooting a technician was scheduled at a month away and I was advise that my free trial will be extended. During December 2016 while on vacation I notice that the cameras were not functioning correctly, I called Vivint a...
Entity
Categories: Unusual Rip-Off
61, Report:
#1352014
Posted Date:
Jan 26 2017
Vivint Sales rep advised I could cancel anytime. He put me in a 4 yr contract instead Provo, Utah
I cannot believe how shameless this company is. They will lie to you. They will advise that you can cancel the service at anytime. You just have to return the equipment. The truth is they will put you in a 5 year contract and will not let you out of it. There alarm equipment does ...
Entity
Categories: Security Services
62, Report:
#1348970
Posted Date:
Jan 10 2017
Vivint smart home Vivint smart home fraud Nationwide
Company will sell service to you but does not show up for install. I have had scheduled appointments that I took off work for only to have them not show. They will have scheduling dept robo call you to put you on hold for indefinite periods I usually hang up after 20 minutes I am ca...
Entity
Categories: Security Services
63, Report:
#1347478
Posted Date:
Jan 04 2017
vivint master panel was not sending to central station they refused to fix it ny Nationwide
alarm sounded of new years eve glass break off .nobody called me at all.. called on monday they told me panel was not sending a signal to the central station .....1/2/2016 couldnot be fixed until 1/16/2016 they cannot come sonner these people shpuld be put out bussiness and return m...
Entity
Categories: Attorneys General
64, Report:
#1341935
Posted Date:
Dec 07 2016
Vivint Vivint thieves unethical liars Provo Utah
Vivint are liars and thieves. They came to install a security system. They couldn't get it to work. They came back 2 more times, each time telling me it was a quick fix. They were here over 2 hours and couldn't get it to work.
They are charging me a monthly fee and the sy...
Entity
Categories: Security Services
65, Report:
#1340679
Posted Date:
Nov 30 2016
Vivint Home Security Bad Customer Service and Price deception of it's products Provo Utah
I have no clue how a multi-million company operates in the United States of America, but I've been dealing with Vivint Home Security since May 31, 2012. They came to my home in Deltona in Deltona Florida, offering a better home security system with the understanding that they would ...
Entity
Categories: Miscellaneous Electronics
66, Report:
#1324142
Posted Date:
Aug 23 2016
Vivinit Inc. Vivint Alarm Co., Vivint Monitoring, Vivint Smart Home Horrible Service, Rip Off, Refuses to Cancel Contract, Refuses to Refund Provo Utah
We installed a Vivint alarm system and within the month have had nothing but issues. We scheduled several tech appointments to have them cancelled by the company and after taking the days off of work each time, the tech failed to show informing us that it service call was cancelled ...
Entity
Categories: Cameras & Video
67, Report:
#1322671
Posted Date:
Aug 15 2016
Vivint Paid almost 2 1/2 years for an alarm service that was not monitered and will not refund Nationwide
On or around August 5, 2016 I called into vivint customer service to help with a issue involving the ability to log into my account online. During the course of representative helping me she discovered that the issue was a result of the service never being completely activated at...
Entity
Categories: Home Security
68, Report:
#1320168
Posted Date:
Aug 02 2016
Vivint changed my contract from a 3year to a five year, when i was just transferring from Carlsbad nm ,after paying a year and a half on a 3 yr contract. houston
Moved from Carlsbad nm to spring. Called vivint to transfer my account ( 3 yr contract with a yr and a half payed on it) to spring. They hooked up system and increased the contact to five years. I am out of work and can get the same service for 16.95 per my. They charge 54.95. Did...
Entity
Categories: Security Services
69, Report:
#1317959
Posted Date:
Jul 20 2016
Vivint Vivint Home SecurityVivint Sky Liars, Scam, Poor customer service, thieves nationwide Nationwide
I promised the people at VIVINT I would share our experience, so here is it. Vivint is door to door sales for home security. We were very happy with the security system we had been using, but this salesperson got me interested when he mentioned they offer the video door m...
Entity
Categories: Security Services
70, Report:
#1317359
Posted Date:
Jul 17 2016
Vivint Vivant Lies Provo Utah
We were cold called, the salesperson already had alot of information on us and simply asked us to confirm some of the information he already had. We did not give him permission to check our credit nor did we give him our social security numbers The next day Vivant was on my credit r...
Entity
Categories: Security Services
71, Report:
#1316184
Posted Date:
Jul 11 2016
Vivint Deceptive Contracts Provo Utah
This is the ripoff of them all. I went to cancel my services today (July 11, 2016) because I am moving from Arkansas to Georgia and was told I couldn't cancel the rest of my contract. I thought I signed up for a 2 year contract, but they are now saying it is for 4 years and t...
Entity
Categories: Security Services
72, Report:
#1311690
Posted Date:
Jun 16 2016
Vivint Smart Home FRAUD Internet
So I had someone come into my home to do a demonstration. He needed a credit card on file in case I decided to choose this company. After the demo, I told the guy I am NOT interested, remove my credit card on file and DO NOT charge anything to my card. He assured me that my card wil...
Entity
Categories: Cameras & Video
73, Report:
#1309646
Posted Date:
Jun 06 2016
Reigning Sunshine Brighter Tomorrow Marketing Anne Villante Anne Stephenson Mike Stephenson Spike Stephenson Bill Non-payment, owes us thousands, doesn't pay contractors, scam, fraud, hundreds of victims West Palm Beach, FL Florida
Reigning Sunshine, previously Brighter tomorrow Marketing. A work from home position that telemarkets homeowners for a free solar panel system.. they contract for big companies and set appointments for surveyors from: Solar City, Vivint Solar, Clear Solar, Go Solar, and the business...
Entity
Categories: Employers
74, Report:
#1309411
Posted Date:
Jun 04 2016
Brighter Tomorrow Marketing LLC of Florida Reigning Sunshine LLC of Florida Ongoing employment scam West Palm Peach Nationwide
Spike W Stephenson AKA Michael W Stephenson AKA Bill Stephenson and his Wife Anne Stephenson AKA Anne F Stephenson control these 2 companies registered in Florida. They advertise for work at home telemarketers on craigslist.Duties are setting appointments for residential rroftop sol...
Entity
Categories: Unusual Rip-Off
75, Report:
#1308791
Posted Date:
Jun 01 2016
Vivint Solar This installation would be a win win, Free solar panels lower So CA Edison bill. Provo Utah
A door to door salesman informed me that I would save money by going with solar. and the solar panels were free. His selling line was WIN WIN.
I am now paying one and half times more than I was paying So. CA Edison. The salesman failed to inform me the contract was for 20 years. ...
Entity
Categories: Fuel Companies