76, Report:
#456080
Posted Date:
May 28 2009
DTV CHARGING FEES TO CREDIT CARD W/O AUTHORIZATION, ENROLLING INTO NEW CONTRACT TERMS W/O AUTHORIZATION, POOR RECEPTION, BREACH OF 'CONTRACT' DUE TO POOR CUSTOMER SERVICE, COMPANY LIES AND IS UNHELPFUL TO CUSTOMERS GREENWOOD VILLAGE Colorado
After having DTV for 7 years, we were experiencing bad reception, and the receivers were old and not working as they should. We were going to cancel services and try ATT UVERSE as the price was the same as we were currently paying. When we called DTV to cancel, they advised they wo...
Entity
DTV
Categories: Satellite Dish Companies
77, Report:
#448846
Posted Date:
May 05 2009
ATT UVERSE CABLE TERRIBLE EXPERIENCE/SERVICE AND BAD CUSTOMER SERVICE ATLANTA Georgia
I signed up for ATT UVerse for TV over internet an Internet Access. The TV constantly froze and became pixelated. The Internet never even got close to the quoted speeds. Customer service said we never said you would actually GET those speeds... just that it was UP TO that speed. ...
Entity
ATT UVERSE CABLE
Categories: Cable TV
78, Report:
#441701
Posted Date:
Apr 08 2009
AT&T Uverse Atrocious Customer Service and Tech Support Nationwide
I made the switch to Uverse (phone, internet and TV) in January when it became available in my area. That was a decision that I have come to adamantly REGRET!. First, the installation process was horrible - it took 4 days to get complete. The AT&T technicians that work in silos, mea...
Entity
AT&T Uverse
Categories: Telephone Companies
79, Report:
#369813
Posted Date:
Feb 26 2009
ATT Uverse NO DVR Recording for HBO Internet Nationwide
We recently became Uverse subscribers and are generally very happy with the service. However, there was no prior warning that HBO does not allow recording of their programming by Uverse customers through the desktop DVR box. (unlike Direct TV or other broadcast providers)
This ...
Entity
ATT Uverse
Categories: Cable Companies
80, Report:
#370476
Posted Date:
Sep 07 2008
Directv deceitful, over 20,000 BBB complaints in past 36 months Internet
I FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU - http://welcome.bbb.org/
DIRECTV HAS OVER 20,000 COMPLAINTS IN THE PAST 3 YEARS - and that's people who complained! Think about how many people just pay the bill!!!! I urge anyone with any issues with Directv to file a com...
Entity
Directv
Categories: BBB Better Business Bureau
81, Report:
#355868
Posted Date:
Jul 26 2008
Comcast hidden charges, delayed billing, undisclosed installation billing Dallas Texas
Order date 5/13/2008 for service to be installed at our new house on day of move-in 5/24/2008. We were quoted over the phone when we called Comcast that activation would be one time fee of $29.95; one dvr unit is $8.95 per month; each additional tv would be $5.00 per month. The ph...
Entity
Comcast
Categories: TV Advertisements