1, Report:
#1506137
Posted Date:
Mar 18 2021
ORDERPLUS INTERNATIONAL LIMITED Liangxinliang Clothing Chongqing Co. COZYSTYLELIFE cozystylelife.com berrylook.com Liu Rongfeng Company sells counterfeit and cheap knockoff clothing using pirated legitimate brand photographs; Does not honor return guarantee or pay shipping for returns; terrible customer service Dongguan Guandong
The merchandise received (and returned) is not as described on the website. The photographs depicting the merchandise I purchased are not photographs of the merchandise sold. The company stole photographs of legitimate brand name and quality merchandise to sell cheap counterfeit kno...
Entity
Categories: clothing scam, Taken advantage of consumers, Consumer fraud
2, Report:
#1502777
Posted Date:
Dec 10 2020
Berrylook I still have not received my refund.
I ordered clothing Spring 2019. Many items did not fit properly and I requested a refund for those items.
At that time, I would have considered ordering again in the future, if I had experienced good customer service on that transaction.
After numerous emails with Penny Wang, Marg...
Entity
Categories: women's clothing
3, Report:
#1493343
Posted Date:
Mar 26 2020
Berrylook.com no refund after returned the order due to poor sizing Anaheim, CA
I have a log of 6 months of email correspondence with every excuse they could come up with for not refunding my $106.00. I have met every requirement they came up with-- still no refund. interestingly almost all of the emails have different names each time. Just another ploy t...
Entity
Categories: clothing and j jewelry sales, Computer Fraud, Internet Fraud
4, Report:
#1490878
Posted Date:
Jan 26 2020
Berrylook.com Orderplus International Will not supply address to return items for refund Hong Kong Wan Chai
Tried to contact Berrylook . The Contact Us link came up as Unknown. The Customer Service link also came up as unknown.
I posted complaint on Trustpilot. Received an email from Berrylook asking for photos of items. These were sent.
I complained to Better Business Bureau which fo...
Entity
Categories: Online Clothing
5, Report:
#1488330
Posted Date:
Nov 27 2019
Berrylook Scam Company Will Take Your Money
I ordered from this clothing company, Berrylook, on 9/4/19; they billed my credit card on 9/5/19. I received my order on 9/17/19. The clothes were of excessively poor quality, not as pictured on their website, and sizing did not at all match the sizing chart they provided.
I retu...
Entity
Categories: clothing and j jewelry sales
6, Report:
#1486681
Posted Date:
Oct 22 2019
Berrylook.com Ordered 3 womens blouses. Received them two weeks later than original estimate of arrival date. The big problem with the items is that the sizing is wrong, wrong wrong. They need to advertise as teen or junior clothing. sizes.. Normally, a size 2x would be TOO LARGE for me. The 2x blouses I ordered, based on their size chart, are so small I can't button them! I would love to exchange the blouses for their 4x size, but they do not tell you HOW to do returns. They give no return address, they do not offer a way to receive an RA number (return authorization number) the piece of paper in the bag with the blouses does contain an order number but no way to use that to get an exchange. I did use their contact us email but received no reply from them. Chino CA
Ordered 3 womens blouses. Received them two weeks later than original estimate of arrival date. The big problem with the items is that the sizing is wrong, wrong wrong. They need to advertise as teen or junior clothing. sizes.. Normally, a size 2x would be TOO LARGE for me. The 2x b...
Entity
Categories: Oil change gone wrong!!!, clothing and j jewelry sales
7, Report:
#1485010
Posted Date:
Sep 14 2019
![](https://www.ripoffreports.com/report-images/45*34/docs/r1485010-q4r1dr-p6i6kf8gkw.png)
Berrylook Delaying the refund Mong Kok
Clothing order was placed April 2019. Delivery took longer than expected. Almost all clothes were not sized as described (ordered XL reality got sized S). No phone number available. Contacting through website and email takes many days for a response. Finally able to get an address t...
Entity
Categories: refundable deposit not returned, refusing to credit me
8, Report:
#1481194
Posted Date:
Jun 29 2019
Berrylook Order Plus Ordered online clothing and unable to track. Became suspicous and read others here who have been scammed. Am afraid I'll never receive the order. My credit card company reversed the charges at least. So I recommend you disputing the charges if you ordered from them.
Beware of online clothing retailer Berrylook. The charges will appear with your credit card company as Order Plus. You won't be able to do a complete track on your order, even though you have a tracking number. Do not order from them
Entity
Categories: Online orders
9, Report:
#1478587
Posted Date:
May 11 2019
![](https://www.ripoffreports.com/report-images/45*34/docs/r1478587-4wk0gt-wshviqxqfh.png)
Berrylook Slow delivery, Missing Items, damaged jewelry, no communication!
Stay Away From This Company! I wish I would have researched them before my purchase.
It took a month before I received my merchandis. When I finally received it, the necklace was broken, the clothes were too small and/or poorly made, there was a pair of sandals missing, so I e...
Entity
Categories: Clothes, Online Clothing
10, Report:
#1477835
Posted Date:
Apr 27 2019
Berrylook.com Took money -delivered nothing Brooklyn New York
I ordered several items (shoes and shirt) From this website, and two weeks later I realize they’ve never even sent the items even though they said they shipped them over a week ago. But when I actually tracked the shipment, the FedEx site says only the label was created but nothin...
Entity
Categories: clothing
11, Report:
#1477763
Posted Date:
Apr 26 2019
BERRYLOOK.COM RIP OFF! TOOK ALMOST TWO MONTHS TO GET ALL OF MY ORDER! CHEAPLY MADE KNOCK-OFF CLOTHING! WON'T ACKNOWLEDGE RETURN OF ITEMS FOR REFUND, DESPITE USPS PROOF OF RETURN!
I placed an order with them in mid-February, and have received half of it so far (1 mo. later). Sadly, I did not check out reviews from the company beforehand(except on their site). I paid through my bank account, and they took my money immediately(naturally). Based on other reviews...
Entity
Categories: clothing and j jewelry sales, RIP-OFF
12, Report:
#1477186
Posted Date:
Apr 16 2019
Berylook (Fashionicon Trading Limited They gave false tracking information. When I finally got the items in several packages, all the items ere much too small and they are refusing a return shipping address and refund. they suggested that I give the items as gifts. Grand Millenium Plaza Hong Kong
February 21, i ordered 9 items from Berrylook online catalogue. I was notifed the nest dau that one item was out of stock. I opted for a refund. I just received the refund on April 4, 2019 after emailing them numerous times.
I got the merchandise in four separate shipments and they ...
Entity
Categories: Appearal, Retail Stores Internet, Women's clothing and accessories
13, Report:
#1477074
Posted Date:
Apr 14 2019
Berrylook mail order direct from China ORDERPLUS INTERNATIONAL POOR QUALITY, LONG TIME TO RECEIVE Hong Kong
WARNING! USE PAYPAL OR CREDIT CARD WITH PURCHASE PROTECTION IF YOU ORDER FROM BERRYLOOK!
I impulsively ordered from Berrylook from a popup ad in early February, after looking at only one review, which was an obvious plant. It took 7 weeks for my order to arrive. The pictures...
Entity
Categories: Online business
14, Report:
#1475200
Posted Date:
Mar 12 2019
Berrylook Don't order!
I placed an order two weeks ago and requested expedited shipping. I didn't receive a confirmation nor any tracking info. I emailed them the first time and they said your clothes will be there very soon. Haven't received anything. I emailed a second time and d...
Entity
Categories: Berrylook
15, Report:
#1474706
Posted Date:
Mar 05 2019
Berrylook Ltd in China Refusal to return money Guangdong
Company could not fulfill shipping as promised because of Chines holiday. Ordered Jan. 29 and upon receiving email saying could not deliver until after Feb. 10 I told them to cancel the order. Received many emails saying sorry but for me to be patient. I told them ...
Entity
Categories: clothing and j jewelry sales
16, Report:
#1472845
Posted Date:
Feb 04 2019
Berrylook.com Clothing merchant site is fraudulent in the items advertised; the material is paper thin and is not depicted as shown in the photo. I ordered multiple items and only received two items sporadically of the 4 items originally paid .
It took from November of 2018 to receive orders in 2019; quality sub-par and no response from the merchant in China. DO NOT ORDER FROM BERRYLOOK WEBSITE!!! Berrylook.com Clothing merchant site is fraudulent in the items advertised; the material is paper thin and is not depicte...
Entity
Categories: clothing and j jewelry sales
17, Report:
#1470798
Posted Date:
Jan 04 2019
![](https://www.ripoffreports.com/report-images/45*34/docs/r1470798-lqvfs8-qsstldwfiz.png)
Berrylook.com PAID- NO ITEMS SHIPPED- NO REFUND GIVEN
RIP-OFF- I made an order in November of 2018 and was assured I would receive for an event Thanksgiving weekend. The items never arrived. In December, I inquired about the order and requested a refund. I was again assured, I would receive a refund in December, 2018. Today is January ...
Entity
Categories: Clothing and accessories
18, Report:
#1470702
Posted Date:
Jan 03 2019
![](https://www.ripoffreports.com/report-images/45*34/docs/r1470702-x2tryy-wvehbbmk2q.png)
BerryLook Fashion Mia I purchased a grey coat with fur around the sleeves on November 19, 2018. The coat was too small. I returned the coat.
After I returned the coat and requested a refund. I did not hear anything. The number they gave to contact, a recordinganswers as Fashion Mia, but never returns a call.
Entity
Categories: womens clothing
19, Report:
#1469181
Posted Date:
Dec 10 2018
Berrylook Took 2 months to get an order I paid expedited shipping for. The quality of items is very poor. Cannot get in touch with them.
it took over 2 months to get expedited order. Extremely poor quality.
Entity
Categories: Online Clothing, CLOTHING
21, Report:
#1467381
Posted Date:
Nov 14 2018
Berrylook BERRYLOOK - DO NOT BUY THEIR MERCHANDISE Guangzhou Guangdong China
Unfortuntately I did not research Berrylook prior to purchasing because then I would not have bought from them. BEWARE! Besides their very poor and slow shipping the quality of the merchandise is poor crap.They DO NOT tell you on their website that in order to return the crap you ar...
Entity
Categories: Clothing, Internet Store
22, Report:
#1466617
Posted Date:
Nov 05 2018
Berrylook I bought a jacket with Berrylook over 2 months ago and still have not received it. I have asked for a refund several times but Berrylook refuses to send me a refund and instead keeps asking me to be patient and wait. It’s clear however they have no intention of sending me anything, it’s a sham company that Facebook allows to advertise on their site.
I bought a jacket from Berrylook 17 September and it’s now 5 November and I still have not received the jacket. I have emailed the company several times asking about when I will receive the jacket. Each time they reply that they have a high volume and I should be patient. I have a...
Entity
Categories: Clothes
23, Report:
#1466078
Posted Date:
Oct 30 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1466078-lxqnrd-wfmy46xama.png)
BerryLook Accepted my order and received the payment on 10/07/2018. No items received nor notice of when I would Internet
Ordered 2 items online on 10/07/2018 and paid by credit card on same date. this was confirmed. After calls for tracking number, I finally received an email on 10/21/2018 that my items were shipped out and received a tracking number that is not correct. I have emailed daily f...
Entity
Categories: Clothing, Women's clothing and accessories
24, Report:
#1465806
Posted Date:
Oct 27 2018
berrylook Refused refund/return Internet
The worst online shopping experience EVER! My order was made in June 2018. Many many emails later I finally got 1 out of 4 items. Then another. When the first pair of sandals I ordered came, I found that they didn't fit. I requested info on returning for refund. Their customer servi...
Entity
Categories: clothing and j jewelry sales
25, Report:
#1464856
Posted Date:
Oct 18 2018
BerryLook I ordered a pair of tennis shoes from BerryLook a month or so ago. Never received them, got a tracking number Internet
I ordered a pair of tennis shoes from BerryLook a month or so ago. Received an email stating that merchandise had been mailed and listed the tracking number of 300628874765 also.
When I tried tracking that number it said that number could not be found. Also I cannot call them beca...
Entity
Categories: Clothing, shoes, belts, bags etc, Shoes, Shoes