1, Report:
#443494
Posted Date:
Jun 23 2010
Citifinancial Retail Services Relentless late fees and interest hiking Tempe Arizona
Citifinancial Retail Services has been a thorn in my side. I have never gotten behind on my payment and am still current. However if your payment is recieved a minute late they charge you 40$. At the moment I am having a hard time with bill and called to see if I can get a late f...
Entity
Categories: Credit & Debt Services
2, Report:
#418477
Posted Date:
Jan 02 2010
CitiFinancial Retail Services No Sympathy for Good Credit The Lakes Nevada
I made purchase of Sleep Train mattress ($1967.28) under the 1 yr no payment contract. I chose to make equal monthly payments ($200) and have it paid off before end of contract. Payments made until the last $367.28 when ran into set back. Made final payment ($367.28) 15 past the ...
Entity
Categories: Bed & Bath
3, Report:
#512279
Posted Date:
Oct 21 2009
Citifinancial Retail Services Charged interest on entire amount beause last payment was received 2 days late Tempe, Arizona
In August, 2008, I purchased a temperpedic bed from Brookstone, Santa Barbara. At the time of purchase I put $500 on my credit card and financed the remaining balance of $2268.10. I mailed the last payment on August 25, 2009, which turns out to have been the due date.&nb...
Entity
Categories: Financial Services
4, Report:
#477738
Posted Date:
Aug 08 2009
Citifinancial Retail Services Late fee scam Mesa Arizona
I live in Mesa Arizona and last year I applied for a Ashley credit card with my wife. All payments were current then we stopped recieving statements. Citi called and told us we were behind so we asked them to send us statements so we could get current. A month went by and nothing, ...
Entity
Categories: Miscellaneous Companies
5, Report:
#465602
Posted Date:
Jun 28 2009
Citifinancial Retail Services Holds payments until they are late so they can assess late fees Tempe Arizona
Aside from calling me on the phone from 7:00a.m. until 9 p.m. twelve times everyday including Sunday, this company stopped sending me bills for three months until my 90 days same as cash offer expired. I had only received one bill from them before they stopped sending it and with ...
Entity
Categories: Financial Services
6, Report:
#459276
Posted Date:
Jun 07 2009
Citifinancial Retail Services Not Consumer Friendly Tempe Arizona
In February of 2009 I had received a bill from Citi with a late charge assessment. I called a customer service representative at Citi to inquire about the late charge and was told that Citi did not process the payment until ONE DAY after the due date. I explained that I was out of t...
Entity
Categories: Loans
7, Report:
#458353
Posted Date:
Jun 04 2009
CitiFinancial Retail Services Calls me 3 times a day for 3 months despite person in debt is unknown to me. Fox Mill South Carolina
The office in Fox Mill SC calls me 3 times a day asking for Linda Jones in reference to a furniture loan! Wrong number? Bad info? Who knows, but no Linda Jones here.
Despite ALL request they keep calling me 3 times a day. I simply have no recourse other than a legal action to s...
Entity
Categories: Collection Agency's
8, Report:
#443643
Posted Date:
Apr 15 2009
Citifinancial Retail Services Charged accured Finance charges even after recieving balance in full. Columbus Ohio
I had 0% promotional APR for 90 days purchasing furniture from Roomful Express - this was financed through CitiFinancial. I promptly made all payments as soon as I would receive the statements. My first two payments were posted fine except the last one was somehow delayed by 3 day...
Entity
Categories: Credit & Debt Services
9, Report:
#423624
Posted Date:
Feb 13 2009
CitiFinancial Retail Services Bad Business Practices Rocklin California
I have been having one problem after another with these goons...
I purchased a Bed through Sleep Train Mattress Center, back in May 2008
They extended me 36month Free Financing... what a crock of sh*t.
First off... They Began calling me in regards to a late payment/No payments, e...
Entity
Categories: Financial Services
10, Report:
#355986
Posted Date:
Jul 26 2008
Citifinancial Retail Services Another Back Billed Interest Rip Off Tempe Arizona
Interesting that this has happen to others but apparently Citifinancial Retail Services has 2 payment due dates for the final bill of a 2 year no interest loan on furnature. My loan due date changes each month from the 15th, 16th or 17th but the Next Expiring Promo Date is on the ...
Entity
Categories: Loans
11, Report:
#345375
Posted Date:
Jul 13 2008
CITIFINANCIAL RETAIL SERVICES AGENT FOR WICKES FURNITURE THEM SELVES ONLY NO DEAL WHEN THEY DISCOVER YOUR LOSES WONT BE THIER GAIN TEMPE Arizona
I purchased furniture from wickes. it was a package deal no interest until january 2009. reclining sofa , love seat, 2 reclining chairs, coffee table, 2 end tables, sofa table. purchased 3 year warranties on all. on delivery i refused to accept the tables, badly scratched and dent...
Entity
Categories: Credit & Debt Services
12, Report:
#337579
Posted Date:
Jun 06 2008
Citi Financial citi's billings practices are knowling misleading and boarding on a fraudulent Citifinancial Retail Services, P.O. Box 22060 Temple Arizona
Bought furniture April 1, 2006 on a interest free credit plan at Rooms To Go Furniture for a total of $2336.46, which I was told was to be due in April 2007. On April 10th, 2007 I received a bill from citifinancial showing new balance $2336.46 due 4/19/07. (billing date 3/25/07)
...
Entity
Categories: Credit Card Processing (ACH) Companies
13, Report:
#333966
Posted Date:
May 21 2008
Citifinancial Retail Services back billed interest by posting payment past promotional expiration date Tempe Arizona
I purchased a mattress on a 9 month no payment no interest promotion. Instead of waiting until last month of promo to pay off balance I paid monthly payments to lower the final payment when it was due. All 8 of those payments were posted to my account within 3 to 4 days of my mailin...
Entity
Categories: Bed & Bath
14, Report:
#324099
Posted Date:
Apr 06 2008
Citifinancial Retail Services, Aka, Citifinancial, Inc. Fraudulant Late Fee Applied to Shifting Billing Due Date The Lake, Las Vegas Nevada
My complaint concerns the shadowy billing practices by Citifinancial Retail Services, aka, Citifinancial, Inc. and the office doing business in The Lakes, Las Vegas, NV. My account with this company is new and was begun in November, 2007 when I purchased a bed from Sleep Train in S...
Entity
Categories: Consumer Services
15, Report:
#269948
Posted Date:
Apr 05 2008
CitiFinancial Retail Services - Roomful Express Customers beware!! Columbus Ohio
Interesting experience with this company. Purchased furniture from Roomful Express in Pittsburgh, Pennsylvania in May of 2007. Financing package was four years free financing, but must make a payment each month. At the store, signed the contract for the credit card, but never receiv...
Entity
Categories: Credit & Debt Services
16, Report:
#320604
Posted Date:
Mar 24 2008
Rooms To Go, Georgia Hyman, Walt (last Name Unknown), Store Manager Fraudulent Credit Card Application filed, EXTREMELY POOR customer service, INSULTING employees. Clearwater Florida
This was the worst sales transaction I have ever encountered. I purchased a bed from Rooms To Go, the bed is fine but I recently received a CitiFinancial Retail Services (Rooms To Go) credit card in the mail which I did not knowingly apply for or informed of. The purchase date was 1...
Entity
Categories: Furniture & Furnishings
17, Report:
#319798
Posted Date:
Mar 21 2008
Citifinancial Retail Services Molested payment to get Finance Charges Tempe Arizona
I had free financing for 12 months- the January statement reported that I needed to pay exactly $682.86 before Feb 9th. I sent $682.86 Jan-10. I later checked the balance and was shocked to see that I owed $85 - so I sent an additional $85 that was received Feb 8th. A full day be...
Entity
Categories: Credit & Debt Services
18, Report:
#285956
Posted Date:
Nov 21 2007
Citifinancial - Rooms To Go - Citifinancial Retail Services (Rooms To Go) Payments keyed in late/wrong **REPEATEDLY** causing customer frustration Macon Georgia
Let me preficit this by saying that I understand mistakes do happen every now and then. But not only have I had repeated problems with Citifinancial's billing office, I've been threatened with the late fees and high interest rates time and time again over mistakes that have NOTHING...
Entity
Categories: Credit Card Processing (ACH) Companies
19, Report:
#271363
Posted Date:
Aug 30 2007
Citifinancial Retail Services Fraudulant Credit Services No Interest 4 Years, Rooms to Go ripoff Columbus Ohio
This company uses fraudualant tactics to collect extra fees. Below is a list of things they have done to my account:
1) Charge a late fee one day early. Payment was due August 18th which was a Saturday. They charged me a $39 late fee on August 17th. There reasoning was that they we...
Entity
Categories: Financial Services
20, Report:
#249416
Posted Date:
May 20 2007
Citifinancial Retail Services - Ashley Furniture Unfair Late Charges Ripoff Tempe Arizona
My husband bought furniture from Ashley Furniture, which was financed through Citifinancial Retail Services, on a no interest for 2 years plan. We were going to be overseas on vacation for the month of April, so I mailed in a check for two payments, for March and April.
We had a ...
Entity
Categories: Financial Services
21, Report:
#241456
Posted Date:
Apr 05 2007
Citifinancial - Wickes Furniture Ripoff needs to be stopped! Tempe Arizona
I have been fighting with Citifinancial for several months now! I am so completely frustrated with them! HELP! I purchased a night stand from Wickes in 2005. I got the no payments/no interest til Jan. of 2006. Later in 2005, I went back to Wickes to purchase an amoire. This was on a...
Entity
Categories: Loans
22, Report:
#18239
Posted Date:
Jan 15 2007
Citifinancial Retail Services; Taft Furniture consumer fraud ripoff Wilmington, Delaware
I purchased furniture totalling $1000 from Taft Furniture store in Albany, NY on a 12 month no payments no interest plan offered by Citifinancial. I made numerous payments during the 11 months leaving a balance of $527.97. That amount was sent out on 9 (nine) days before the due d...
Entity
Categories: Financial Services
23, Report:
#230429
Posted Date:
Jan 15 2007
CitiFinancial Retail Services Erroneous Late and Finance charges Tempe, Arizona Nationwide, The Lakes, Nevada
On October 12, 2002 we purchased living room furniture from Rooms To Go in Grapevine, TX, Shortly after our purchase my husband at the time and I surprisingly separated and started divorce proceedings. We were a two-income family with outstanding good credit which allowed us to fin...
Entity
Categories: Loans
24, Report:
#227971
Posted Date:
Dec 30 2006
Bob's Discount Furniture - CitiFinancial ServicesBob's Discount Furniture - CitiFinancial Retail Services Unfair Credit Policies, Bills Late, Harrassing Phone Calls Nashua New Hampshire
My husband and I needed a new bedroom set, so I applied online for Bob's Furniture Credit. I got approved for a $5,000 credit line through what turned out to be CitiFinancial.
This didn't scare me at first, because my mortgage is through them.
Two months later, I get a letter...
Entity
Categories: Financial Services
25, Report:
#227787
Posted Date:
Dec 30 2006
CitiFinancial Retail Services Anti-Small Business Dishonest Unbusinesslike Unfriendly Ripoff Wilmington Delaware
My business has done financing through CitiFinancial Retail Services for approximately 5 years now. This year, I get a letter stating that they are terminating our Dealer Agreement. The reason? We do not give them enough, therefore we must be using another company. Fact is, WE D...
Entity
Categories: Financial Services