1, Report:
#1501458
Posted Date:
Oct 30 2020
Direct TV AT & T Early Cancellation Fees
Well shame on me! In August of 2020, I contacted Century Link to bundle internet & Direct TV. I had a new agent that was helpful but didn't really know her job & how to set up a new account. It's been a problematic issue from the start with seperat internet & Direct TV account...
Entity
Categories: satilite tv from direct tv
2, Report:
#1481015
Posted Date:
Jun 26 2019
Direct TV AT&T Without notice, they back dated my billing date from April 9 to March 30. Illinois - National
When I received my bill for Mar-April, my billing date that should have been April 9, was moved back to March 30th with no notice. I repeatedly contacted them asking them what was going on, and I was not going to make two payments in the same month. I was told repeatedly that this w...
Entity
Categories: Satellite TV
3, Report:
#1476612
Posted Date:
Apr 06 2019
ATT/Direct Tv AT&T cheating customers for leaving and wanting to that my phone number San Diego California
I called att to disconnect my tv/telephone/ internet service with them on March 25. I answered all their questions on why I was asking for the service to be disconnected on March 29th. Because the new provider was hooking up their services on March 28th. I told att that I want...
Entity
Categories: Telephones
4, Report:
#1474144
Posted Date:
Feb 23 2019
Direct TV (AT&T) Canceled on the 3rd was Told Effective at Midnight That Day Charged for Entire Month
Called DirecTV on February 3rd asked to cancel service. I was given a confirmation number and told service would be disconnected at midnight and that I would receive an email telling me how to return the equipment. Waited about a week and never received an email so I called the comp...
Entity
Categories: television
5, Report:
#1460766
Posted Date:
Sep 13 2018
Direct tv AT&T Over payed in error credit balance sitting will not give back Bayonne New Jersey
I had sent direct tv there payment and AT&T in error asked them to transfer the money they said no they will send a check back to me. It’s been three weeks 3 customers sevice calls promised prior check sent never done . They are not my bank and have not done a thing I have made re...
Entity
Categories: failure to process refund
6, Report:
#1457922
Posted Date:
Aug 23 2018
Direct TV AT&T After paying the same for 2 years they tripled the monthly amt Gilmer Texas
For 2 years we had the xtra package paid 124.72 in May they charged 326.35 I called they said I changed my package which I did not was issued a refund of 201.63 then in June they charged 438.59 again saying I changed my package I called again no refund in July charged us 256.79 sayi...
Entity
Categories: Satellite TV
7, Report:
#1438740
Posted Date:
Apr 15 2018
Direct TV AT&T They overcharge me and kept charging me even though I CANCELED!! El Segundo California
My rates with Direct TV went up to $150 a month for the basic service with 4 boxes. I never watch the movies and it was so expensive I had to cancel it last December in 2017. I had called twice. maybe 3 times and talked with two reps. I kept calling back and ...
Entity
Categories: Satellite Companies, Satellite TV
8, Report:
#1418982
Posted Date:
Dec 24 2017
DirectTV Direct TV AT & T Problems Trying To Cancel El Segundo California
As with others, I also was treated like crap by Direct TV in my effort to cancel service. Hung up after over an hour on hold, called back and got the same person again. After another hour on hold and another hour of begging to stay, I was able to cancel. Total time...
Entity
Categories: Satellite TV
10, Report:
#1363417
Posted Date:
Jul 28 2017
Direct TV/AT&T Deen still Ranch Kept money for connection but don't even provide service in the area lakeland Florida
Girlfriend bought a townhouse and needed Internet and cable TV and phone combined. So she found a promo and called direct tv to get hooked up. She couldn't wait for the installer as they give you a window to come so she went to work and I waited behind. Once the installer got ...
Entity
Categories: Cable TV
11, Report:
#1364741
Posted Date:
Mar 29 2017
At&t Direct Tv At&t Previous Direct TV Scam Newport Beach,Ca. Nationwide
AT&T Previous Direct Tv ScamI phoned to change from Spectrum back to AT&T Cable.At&t Offered $91.00 per yer for thier extra package plus free MLB extra plus $200 Visa credit because I am a returning customer. I was with them Seven years before changing to Spectrum last y...
Entity
Categories: Cable TV
12, Report:
#1336253
Posted Date:
Nov 02 2016
DIRECT TV AT&T Satellite Signal Loss since AT&T acquisition Alexandria VA
Ever since AT&T has taken over DIRECT TV cable service I have been having trouble with my satellite reception. Once when I loss the signal I called their I service and was advised that for $49 I could have a repairman come out and fix the satellite. That was after I told them th...
Entity
Categories: Cable TV
13, Report:
#1322226
Posted Date:
Aug 13 2016
Direct TV AT&T Robots, Non Personalized, Unhelpful, Cronie Capitalism El Segundo, CA (headquarters) California
This company is a good example of of cronie captlisum. Called to ask a qustion of my bill. The poor worker is reading from a computer screen. Was not helpful and pissed me off. If a company cn hire people like this they have no business being in busines. Not a good company if AT&T i...
Entity
Categories: TV News Satiations
14, Report:
#1297365
Posted Date:
Apr 02 2016
Direct TV/AT&T Bad Service/Bait & Switch Westwego Nationwide
I switched from the Cable company to DirectTv and AT&T internet service. (a)I was very firm in the final cost of the monthly service. (b)I was very clear on the installatin cost (c)I was very clear on the type of internet service wanted. The internet installer was slow, sloppy...
Entity
Categories: Satellite Dish Companies
15, Report:
#1288669
Posted Date:
Feb 19 2016
Direct TV AT&T Unauthorized payment orlando Nationwide
On 2/18/16 Direct TV charged my personal account for $780.05. They took every dollar down to the last cent out my account. I do not have a CC on file, or did I enroll in auto bill pay. They went back to my previous method of payment and automatically charged my card. I did not recei...
Entity
Categories: Cable TV
16, Report:
#1209270
Posted Date:
Feb 15 2015
Direct TV AT&T owned Direct TV Still Rips Off Customers Nationwide
I had hoped that after AT&T aquired Direct TV things would get better but no such luck. I left Direct TV in June 2014 and went with Uverse. The total bill was paid and Uverse was installed. I received a bill for 230.00 for service dates of 2/2015 to 3/2015. Have not had service sinc...
Entity
Categories: Internet Service Providers
17, Report:
#1086288
Posted Date:
Sep 21 2013
Direct TV Direct TV / AT&T Grossly incompetent technician and thief Green Village Colorado
The Direct tv/At&T so called techinician that came to my house to install a satellite dish and AT&T phone service caused more than 26,000.00 worth of damage to my house and stole 250 feet of Cat3 wire and 300 feet of cat5 wire as well as 12 telephone outlets and a compute...
Entity
Categories: Telephone Companies
18, Report:
#488234
Posted Date:
Sep 01 2009
AT&T/Direct TV at&t used a bait and switch tactic which is against the law in my unusual situation. Detroit Michigan
I recently returned to the the United States after living abroad for the past 25 years. I bought my first home and while moving in I saw an avertisement of the tv for AT&T Uverse and internet bundle service.
I contacted them to order the package and they informed me ...
Entity
Categories: Cable TV