- Report: #1438740
Complaint Review: Direct TV - El Segundo California
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Author Confirmed
Why?
Direct TV
2230 E. Imperial Hwy FL 10 El Segundo, 90245-3504 California, United States
Phone:
1-877-621-6391
Web:
Directtv.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Direct TV AT&T They overcharge me and kept charging me even though I CANCELED!! El Segundo California
My rates with Direct TV went up to $150 a month for the basic service with 4 boxes. I never watch the movies and it was so expensive I had to cancel it last December in 2017. I had called twice. maybe 3 times and talked with two reps. I kept calling back and they kept charging me. So my bill went from $150 to $372.00.
I returned the equipment and lluckly they did not charge me for that. This company is a Rip OFF. I paid $100 and then was going to keep making payments when I received a Collection letter today (April 13th) in the mail. I scraped my money together to pay them because I am trying to build a house in two months and cannot afford a negative report.
I will tell EVERYONE I CAN that this company is over priced, the service was not that good, it is hard getting through to American reps. The double charging is a scam when they say "Oh, we did not get a cancellation." Rip off, rip off, rip off. I see there are other complaints in your company with Direct TV, AT&T also.
Buyer beware!!!!! I enrolled with (((REDACTED))) and have been very happy with them and they are half the price. They had also heard that Direct TV clients are quitting becuse they are SO expensive.
1 Updates & Rebuttals
Perry Mason
United StatesNot Paying On Time
#2Consumer Comment
Mon, April 16, 2018
If you have a contracted rate of "x dollars", that amount stays the same. However, if you make partial payments or skip payments what you missed will be added to each months bill!
