2, Report:
#1338640
Posted Date:
Nov 18 2016
First American Home Buyers Protection Corporation Free Money for Nothing in Return Nationwide
I closed on my new home on 17OCT2016. The seller purchased a home warranty from First American Home Buyers Protection Corporation (FAHW) to transfer to me at closing. After moving into the home that day, I noticed the Master Bathroom toilet leaking so I turned off the water cutoff f...
Entity
First American Home Buyers Protection Corporation
Categories: Warranty Companies
3, Report:
#1332481
Posted Date:
Oct 11 2016
First American Home Buyers Protection Corporation Dishonest, Customer's issue or problem is irrelevant,Request for a supervisor/manager you will not get one,Hidden deals between contractor and First American, Non covered charges are hidden First American will not inform you about the non coverage, the contractor informs you of the non covered items, Employ 2nd english speaking reps so you the consumer cannot understand whats being said and the reps are rude,do not cross the reps or your claim will not go through, buyer beware on big ticket items, Santa Rosa California
Non covered charges are hidden ,First American contractor informs you of the non covered charges. Not First American they will not notify you of the non covered items until you file your claim, they are untrust worthy . Customer service is 2nd english speaking reps which makes ...
Entity
First American Home Buyers Protection Corporation
Categories: Advertising / Deceptive
4, Report:
#1316265
Posted Date:
Jul 11 2016
First American Home Buyers Protection Corp Deceptive sales practices on what is and is not covered under their policy Santa Rosa Ca
I purchased a home warranty and asked very specfic information about what was covered under this policy. Unfortunately I had a pipe/break under the front porch of the house. When I purchased the policy I was told that everything was covered up to wher...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies
5, Report:
#1301582
Posted Date:
Apr 25 2016
FIRST AMERICAN HOME BUYERS PROTECTION called to make claim regarding refrigerator not cooling, was informed frige not covered in home warranty. Seller paid 395.00 for SINGLE FAMILY HOME COVERAGE. APPLIANCES NOT COVERED??? REALLY???? DISPOSAL IN SINK COVERED BUT NOT FRIDGE??? dishwasher covered, but not fridge???? In new home 6 months and fridge goes on blink!!! SANTA ROSA, CALIF Nationwide
VERY dissappointed with First American Home Warranty provided in purchase of my new home. i was informed upon trying to file claim due to fridge not cooling that it is not covered in warranty. Seller paid 395.00 for this warranty service and for what? i assumed it covered appl...
Entity
FIRST AMERICAN HOME BUYERS PROTECTION
Categories: Appliances
6, Report:
#1298238
Posted Date:
Apr 06 2016
first american home buyers protection corporation Refuse to replace my refrigerator USING BACK DOOR TACTICS scottsdale Nationwide
I am calling on all of my colleagues in the real estate industry Nationwide to help me make First American Home Buyer's Protection regret the way they've treated me as a customer who has loyally paid his dues every single month for the past 4 plus years. I have documented hours and ...
Entity
first american home buyers protection corporation
Categories: Appliances
7, Report:
#1293231
Posted Date:
Mar 12 2016
first american home buyers protection corp. CMS Garage Door's INC.(925) 864-3033 The Garage door cables & spring broke. There was no why to open the door with or with out the dore opener . our auto,s traped in there. at 4:30 pm. I called first American Proction for some one to come out to repair or fix. I had a hard time explaining what the problem was to there agent. they had no understanding of what the component of this item. I repeat specifically what was wrong & the need to have it repaired with in 24 hr. .there only option was for me to wait for two (2) days . The Contractor they had contact us( C.M.S Garage Door,s INC.) contact us and told use that we need to call the insurance agent to have them contact some other company. Plus that the Items that need replacement was not under the home warranty. Van Nuys California
*We then recalled and asked them a bout that . The agent then said that we need to have the repair company come out to verify the repaire or parts to replace and it would cost $65.00 to have some one come out. I asked did they know what i just explain to them. They said yes I then a...
Entity
first american home buyers protection corp.
Categories: Warranty Companies
8, Report:
#1272516
Posted Date:
Dec 07 2015
First American Home Buyers Protection Corporation Refuse to pay repair for broken shower covered by the policy. Made unwarranted excuse. The company is a crook. Nationwide
The shower faucet handle came off from the valve. The connection was broke due to age and it was plastic. I called First American Home buyers Protection Corporation and reported the problem. It took them almost one week to send a plumber (Ideal Services in las Vegas) to look a...
Entity
First American Home Buyers Protection Corporation
Categories: Bed & Bath
9, Report:
#1270668
Posted Date:
Nov 28 2015
First American Home Buyers Protection Home warranty, new home warranty Van Nuys, CA Texas
I purchased a new home owners warranty in good faith through First American Home Buyers Protection and will never do so again.
The repairs are never fixed and multiple trips have to be made; still, the problems are unresolved and First American Home Buyers Protection wants additiona...
Entity
First American Home Buyers Protection
Categories: Warranty Companies
10, Report:
#1263252
Posted Date:
Oct 23 2015
First American Homebuyers Protection Terrible Customer Service with First American Home Buyers Protection Van Nuys California
About 3 years ago I switched from American Homeshield to First American Home Buyers Protection. For the first year, I received good service. From the second year on, the service their company provides is awlful. I specifically asked when I purchased their plan whether it would...
Entity
First American Homebuyers Protection
Categories: Home Warranty Companies
11, Report:
#1262791
Posted Date:
Oct 21 2015
First American Home Buyers Protection FAHW Home Warranty Company Santa Rosa California
Here is a quick summary of our 2 claims - refrigerator and plumbing leak/bad pressure regulator valve (PRV).
45 days without a working refrigerator (could not be used at all - not cooling). It turns out they will only fix the front of the refrigerator even though we paid extra for...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies
12, Report:
#1262701
Posted Date:
Oct 21 2015
Infinity Appliance Repair Infinity Appliance Repair, Houston - Save Yourself the Trouble and Frustration Houston Texas
I will state the facts and give my opinion. First American Home Buyers Protection assigned Infinity Appliance Repair to fix our microwave. Infinity called to schedule an appointment on Wednesday, October 7th 11:30am-1:00pm. At 1:30pm I called office since noone had shown up an...
Entity
Infinity Appliance Repair
Categories: Maintenance Companies
13, Report:
#1258406
Posted Date:
Oct 01 2015
First American Home Buyers Protection Will not answer the phone Santa Rosa Internet, CA
Bought a second home on the TX coast and home warrenty came with purchase. Had guests staying there and the AC went out Friday. Called FAHBP and they scheldued a repair sevice who could not come out until the next Monday. This was not acceptable and the guests found another AC repai...
Entity
First American Home Buyers Protection
Categories: Warranty Companies
14, Report:
#1255150
Posted Date:
Sep 16 2015
First American Home Buyers Protection Corporation Terrible Service 45 minute plus phone wait Nationwide
20 days with no air conditioning in Texas in the middle of summer! Was on hold 40 minutes to place the initial service request to replace my condenser fan motor. The company they used was PML air in Garland, TX. They sent out a tech two days later and told me to be home all day Satu...
Entity
First American Home Buyers Protection Corporation
Categories: Home Warranty Companies
15, Report:
#1254112
Posted Date:
Sep 10 2015
First American Home Buyers Protection Corporation Ripoff Van Nuys CA
I was warned by my realtor that this home warranty company wasn't very reliable. I should've listened to him. We (all home buyers) need to stop funding these scam artists due to our 'fear' of buying a home with used appliances. This company is laughing 'all the way to the bank' w...
Entity
First American Home Buyers Protection Corporation
Categories: Home Warranty Companies
16, Report:
#1250654
Posted Date:
Aug 25 2015
First American Home Buyers Protection Corporation Home repair warranty Nationwide
First American Home Buyers Protection tried to rip me off twice. First time they wanted $65 for not fixing my swamp cooler then they wanted another $65 for not fixing my stopped up sink. They stated that I needed to give them another $300 to fix my clogged drain. They wanted to buil...
Entity
First American Home Buyers Protection Corporation
Categories: Maintenance Companies
17, Report:
#1250334
Posted Date:
Aug 23 2015
First American Home Warranty First American Home Buyers Protection Corporation Most dishonest, unaccountable warranty company L & S Air Conditioning and Heating, Phoenix, Arizona
L & S Heating and Air Conditioning did not fix my AC. Below is a listing of their consistent behavior:- They failed to answer the phone more than they picked it up- When they picked it up, they pretended to be disconntected- They would give me a 6 h...
Entity
First American Home Warranty
Categories: Consumer Services
18, Report:
#1247045
Posted Date:
Aug 07 2015
First American Home Buyers Protection Corporation SCAM Apple Valley California
I called FIRST AMERICAN HOME OWNERS PROTECTION CORPORATION today August 7th, 2015 . I told them the aircondition freon leak of mine addressed by them recently was not taken care of and I seemed to still have the leak. She first tried to twist it into a different problem by putting w...
Entity
First American Home Buyers Protection Corporation
Categories: Unusual Rip-Off
19, Report:
#1246918
Posted Date:
Aug 07 2015
First American Home Buyers Protection Lackluster Responses. Potential Breach of Contract. Van Nuys California
About a month ago my AC went out. I contacted First American and they found a contractor to administer the repairs. The unit need a new compressor. About 3 days after the visit from the contractor they got the okay from First American and the contractor claimed they ordered the part...
Entity
First American Home Buyers Protection
Categories: Consumer Services
20, Report:
#1242748
Posted Date:
Jul 19 2015
First American Home Buyers Protection/ North Star Mechanical Warranty Company called North Star Mechanical in reference to A/C not working Van Nuys Nationwide
On Sunday 7/I2/2015 I called First American Home Buyers Waranty Services to have my A/C fixed since it went out in 95 degree weather Saturday. First American contacted North Star Mechanical to have them come out and told me to contact them also Monday morning. After waitinng ...
Entity
First American Home Buyers Protection/ North Star Mechanical
Categories: Warranty Companies
21, Report:
#1235756
Posted Date:
Jun 15 2015
First American Home Buyers Protection Corporation First American Financial Corporation HOME WARRANTY-BROKEN AC-INFANTS DO NOT EQUAL EMERGENCY EVEN IN HEAT WAVE Van Nuys, CA Nationwide
This review (also currently posted on Yelp) will be updated once my experience in the pending claim is resolved. The claim # is ******481.
6/15/15
We have had this warranty for 3+ years. A/C broke Friday night. House was 85 degrees and I have a 1 year old child. Put in online reques...
Entity
First American Home Buyers Protection Corporation
Categories: Home Warranty Companies
22, Report:
#1227478
Posted Date:
May 07 2015
First American Home Buyers Protection North Star Mechanical rip off artists garland Texas
The most ridiculous warranty program out there. The point is customer dis-service...
They will dispatch a company to you that will never call-and when you try to call them they never answer or return messages.
When someone does come-most times they will break your stuff causing ...
Entity
First American Home Buyers Protection North Star Mechanical
Categories: Appliances
23, Report:
#1226313
Posted Date:
May 02 2015
First American Home Buyers Protection Corp Work Order 606116377 Sent out 4 plumbers, refused to replace covered water heater. I paid out of pocket for a new one. I have been a long-time customer. They called the rust from the water heater sediment and said it was a maintenance issue, not covered. The water heater was 10 years old and complete rusted. Van Nuys California
On 04/14/2015 I paid out-of-pocket $3,700 for a new water heater when there was no clean water to drink, cook or shower. There was no hot water. The water heater was covered in my premium home warranty contract (apprx $900/year). I put in four service requests for the same problem p...
Entity
First American Home Buyers Protection Corp
Categories: Warranty Companies
24, Report:
#1212550
Posted Date:
Mar 01 2015
First American Home Buyers Protection Corporation FAHBPC BEWARE OF FRAUD THAT I EXPERIENCED Van Nuys, CA Nationwide
This is my experience with FIRST AMERICAN HOME BUYERS PROTECTION CORPORATION as detailed in the letter I wrote to the CALIFORNIA DEPARTMENT OF INSURANCE CLAIMS SERVICE BUREAU:
California Department of Insurance
Claims Service Bureau
11th Floor
300 Spring Street
Los Angeles, CA 90...
Entity
First American Home Buyers Protection Corporation
Categories: Warranty Companies
25, Report:
#1209922
Posted Date:
Feb 18 2015
First American Home Buyers Protection Corporation Unable To Fulfill There Warranty Efforts Going On 94 Days of Incompetency Van Nuys Ca
Originally filed this following complaint with the BBB - We initiated a repair ticket on 11/16/14 to fix broken washing machine. In 2 months they have failed to repair our washer.First American Home Warranty Washer Repair11/16/14 - Created SR 30433245 for a technician to come evalua...
Entity
First American Home Buyers Protection Corporation
Categories: Warranty Companies