1, Report:
#477092
Posted Date:
Aug 06 2009
Franklin Chef / Franklin Industries, LLC Refusal to honor warranty request Brooklyn New York
I purchased a wine cooler from Home Depot in April 2008 that was manufactured by Franklin Chef - Model No. HDBC36ID. Within a few months it began leaking from the bottom of the doors on the front of the unit.
After 3 service calls and innumberable phone calls and emails, Frankl...
Entity
Franklin Chef / Franklin Industries, LLC
Categories: Appliances
2, Report:
#335550
Posted Date:
Jul 13 2009
Franklin Chef, Franklin Industries, LLC failed to honor warranty Memphis Tennessee
I purchased a $1000 outdoor refrigerator made by this company. It failed within about four months. Six attempts at repair have failed, and the company has failed to send a new unit, despite assurances.
I have called at least once a week for the past three months-- this claim w...
Entity
Franklin Industries, LLC
Categories: Appliances
3, Report:
#351053
Posted Date:
Jul 13 2009
Franklin Industries, LLC; Franklin Chef 10 months and no warranty fulfillment! Brooklyn New York
10 months and no resolution to my repair request (under warranty).
Please note that the times below are approximate. I'm not looking at my records as I write this.
I spent the first three months dealing with their incompetent repair service, who broke the machine further three...
Entity
Franklin Industries, LLC
Categories: Appliances