1, Report:
#1503478
Posted Date:
Jan 01 2021
ibuypower.com I have no names. Theses people prefer to remain anonymous. Incompetent, unresponsive, incommunicado, vindictive customer service City of Industry CA
After receiving my online order for an $1800 computer intended as a Christmas present, ibuypower sent an inquiry about an “address” without specifying delivery or purchaser. Their customer service phone # is perpetually busy rendering them incommunicado. The somewhat testy mail ...
Entity
Categories: Computer Stores
2, Report:
#1469573
Posted Date:
Dec 15 2018
iBuyPower ibuypower.com Multiple incorrect replacements and no refunds issued. City of Industry California
Ordered a high end custom computer for over $2,800. Computer arrived with the graphics card (RTX 2080 Ti) being DOA (dead on arrival), which should have been caught during the stress test before shipping. Unfortunately, the replacement process experience has left me dumbfounded. Her...
Entity
Categories: Computer Parts, Computer Service & Repair, Computer Stores
3, Report:
#1428018
Posted Date:
May 15 2018
ibuypower.com Sat on Payment for 30 days then sent half of what was ordered. City of Industry California
Buyer Beware! i placed an order on 1/3/2018. They processed my payment immediately. After two weeks I sent an email, asking what the hold up was. Then I recieved a telephone call saying they didn't have my case in stock. So, that is why they couldn't send it. Then was assured they w...
Entity
Categories: Computer Manufaturers
4, Report:
#1190146
Posted Date:
Nov 20 2014
ibuypower.com cyberpowerpc.com American future tech horrible customer service industry city, Ca Internet
Where to start. Well I ordered my computer 4 days ago on sunday. They email me a general email saying my address did not match my credit card. I varified the information I had with my credit card and my order it matched. with it being a general email I figured it got fixed but I als...
Entity
Categories: Computer Dealers
5, Report:
#1048942
Posted Date:
May 07 2013
Ibuypower You can't cancel your order and horrible customer service. Won't process refund. Internet California
I placed an order online from this company ibuypower.com for a gaming laptop worth $1430.00 and the next day cancelled my order. Contacted them and spoke to customer service and she made a note on status that I cancelled. The next day and the day after it continued to process ...
Entity
Categories: Computer Manufactures
6, Report:
#296309
Posted Date:
Feb 24 2011
IBUYPOWER Used computer equipment, poor customer service and missing parts of order Monterey Park California
I recently spent almost $3,500 on a new desktop gaming computer from IBUYPOWER. When I recieved this order almost a month after ordering it, the power supply was used. I had not turned it on and there was so much dust in the fan of this PSU, it was worse than my old computer that ...
Entity
Categories: Computer Dealers
7, Report:
#413533
Posted Date:
Jan 18 2009
Ibuypower.com ordered computer that did not work correctly Internet
I ordered a computer from Ibuypower around November of 2007. When i recieved the computer in the mail it would not boot up. Turns out a cable that had been connected to the hard drive had chipped off.
At first i thought ok maybe that was just a shipping error.. after i conne...
Entity
Categories: Computer Mail Order
8, Report:
#411531
Posted Date:
Jan 13 2009
IBuyPower - Peeps: Mark, Grammy, And Luke NEVER BUY IBUYPOWER PRODUCTS BECAUSE THEY DO NOT BACK WARRANTIES AND PROVIDE ATTROCIOUS SERVICE El Monte California
I purchased a IBuyPower Gamer 941-GL Intel Q6600/3/500/DVDRW/VHP gaming computer on 8/28/08 through TigerDirect.com. On top of this, this computer came with a 1-year manufacturers warranty and I purchased another 2-year warranty as well. On January 3rd the computer could not boot-up...
Entity
Categories: Computer Dealers
9, Report:
#377725
Posted Date:
Oct 01 2008
IBuyPower ,CyberPower ,American Future Technologies The customer service is absolutely terrible, I feel like they don't care about their customers. El Monte California
I decided to order a new computer from IBuyPower.com and so far the experience has been terrible. First off, they told me the order would be completed and shipped within 5 - 10 business days. After 15 business days, I decided to call and waited over 30 minutes to talk to someone. ...
Entity
Categories: Computer Dealers
10, Report:
#340002
Posted Date:
Jun 13 2008
I Buy Power ibuypower ibuypower.com Can't service what they sell/ The customer is never right El Monto California
Starting in late April I was having trouble with my internet sattelite so i changed to a DSL line. When i got that installed i found out the problem was not with the internet but the computer that i bought from ibuypower. It was still under warranty so i called for help. Henry w...
Entity
Categories: Computer Stores
11, Report:
#328653
Posted Date:
Apr 24 2008
Ibuypower.com Registered To: Ibuypower.com Registered To: American Future Technology 5-10 business days was a week ago where's my $3300 computer? El Monte California
not happy at all...
placed order for high end custom gaming system
I think ok it'll take a couple weeks for it to complete the build I should get 2 day shipping...
placed order...
waited...
2 days later I call to tell them I had been charged but didn't receive a conf...
Entity
Categories: Computer Manufactures