1, Report:
#957990
Posted Date:
Oct 21 2012
Mark Defrates Handmade Jewelry Mark Defrates Terrible customer service, Error in order, Mean, Rude, Insulting and blamed for their error. New Smyrna Beach, Florida
I wish I had found this website sooner, to see the first complaint. I never would have purchased anything from them.
This is a two person team. And the woman Pamela who handles the orders and customer service is insulting, rude, mean, and very disrespectful to customers, via phone...
Entity
Mark Defrates Handmade Jewelry
Categories: Jewelers
2, Report:
#762194
Posted Date:
Aug 07 2011
Mark Defrates Handmade Jewelry Mark Defrates Unprofessional e-mail responses, refund money without asking, poor customer service New Smyrna Beach, Florida
I tried to purchase a pendant from the website; Google brought me directly to what I was looking for. When you make a purchase, I chose the option for 3-5 business days to ship. I was sent a confirmation email by Pamela Daley with personal remarks to where I live, inform...
Entity
Mark Defrates Handmade Jewelry
Categories: Jewelry Stores