1, Report:
#1450435
Posted Date:
Jul 05 2018
Master Seal Guardian Protection Products, Inc. Warranty on leather furniture not honored Hickory North Carolina
I purchased a leather sofa, loveseat, club chair, and ottoman (along with a coffee table, end table, and lamp) from Sofa Express in Bowling Green, KY. At the time of purchase, we also purchased a lifetime warranty on the leather. We were told that we should use the provided Mast...
Entity
Categories: Furniture
2, Report:
#284510
Posted Date:
Nov 13 2007
MASTER SEAL - GUARDIAN PRODUCTS DON'T HONOR WARRANTY - DENIES CLAIM WITHOUT EVEN LOOKING AT FURNITURE!! FRISCO Texas
The Room Store really pushes the sale of this product when you purchase anything from them. So while purchasing 2 leather sofas, I decided to buy it at $99 PER sofa after I was told they cover anything and EVERYTHING. Tears, rips, cracks, stains, discolorations, whatever. If they...
Entity
Categories: Warranty Companies
3, Report:
#277102
Posted Date:
Oct 04 2007
Sofa Express And More Bad Customer Service Never Got My Order Kept My Money Heath Groveport Ohio
6/30/07 We ordered 1 stock sofa - 2 sleeper chairs with matching accent pillows (4 total) - 2 matching ottomans. I ordered Master Seal to be on all 5 pieces & the 4 accent pillows. I paid a delivery fee as well. We wrote a check for a down payment and did the 10 month same as cas...
Entity
Categories: Furniture & Furnishings
4, Report:
#193292
Posted Date:
Jul 05 2006
MASTER SEAL PRODUCTS - GUARDIAN PRODUCTS RIPOFF REFUSED TO HONOR WARRANTY CLAIMED NEVER GOT PAPERWORK WE HAVE RECEIPT FROM POST OFFICE HICKORY North Carolina
We bought a leather sofa from local department store (Boscovs)in November 2003. We also purchased a package that that protected against many things that can happen to leather.We noticed that the leather was cracked and that this was covered by the warrany.We contacted Master Seal on...
Entity
Categories: Warranty Companies