1, Report:
#1153934
Posted Date:
Jun 11 2014
Mobile Device Protection Association Wirefly Unannounced Disconnection Internet
I was tricked by Wirefly via Groupon in purchasing a Samsung Galaxy lll. I clicked on the link provided but wasn't given what I ordered. I also purchased a protection plan with no deductible for $9.99 a month. I attempted to contact them to file a claim and they're out of business w...
Entity
Categories: Consumer Services
2, Report:
#1151323
Posted Date:
Jun 02 2014
MOBILE DEVICE PROTECTION ASSOCIATION INSURANCE PHONE BOCA RATON Florida
ON JUNE 2014 I BUY INSURANCE FOR MY CELLULAR , RIGHT NOW I NEED TO MAKE REPORT FOR REPLACEMENT MY PHONE I HAVE INVOICE AND EVERTHING WHEN I PAID THE INSURANCE PLEASE CALL ME AT (((redacted)))
Entity
Categories: Cellular Phone Companies
3, Report:
#1149947
Posted Date:
May 29 2014
Mobile Device Protection Association, LLC Unable to be contacted so they can honor the protection service I paid for Boca Raton Florida
I bought a phone from wirefly in July,2013 and bought a 1 year contract for device protection from Mobile Device Protection Association. I paid the annual fee of $99 for this protection. In April 2014, I dropped my phone and the screen cracked. I have not been able ...
Entity
Categories: Cellular Phone Companies
4, Report:
#1135274
Posted Date:
Apr 04 2014
Mobile Device Protection Association, LLC Company is going out of business Boca Raton Florida
This rather unpopular company is going out of business. It appears to me that it is a casualty of the Wirefly/Simplexity liquidation. I cannot find any evidence that they had other accounts outside of Wirefly/Simplexity. Too bad, I tried to get my phone's camera re...
Entity
Categories: Insurance Companies
5, Report:
#1130986
Posted Date:
Mar 16 2014
Simplexity, LLC Canceled my Device Protection Plan as of 12-31-2013 Reston Virginia
I purchased a SmartPhone through Wirefly in Nov. 2013 and took out a Mobile Protection Plan. On Nov. 10, 2013 I received a welcome letter from Mobile Device Protection Association, LLC explaining what was included and excluded in my protection plan. On Dec. 6th I received and email ...
Entity
Categories: Consumer Services
6, Report:
#1127044
Posted Date:
Mar 15 2014
Mobile Device Protection Association This company is a complete SCAM!! Boca Raton Florida
They don't even deserve one star!!
Please please please do not ever get any equipment protection through this company!
They are complete scammers!
Paid $10 a month for a year for them to tell me this plan covers accidental damage and theft from a reasonably secured premise or...
Entity
Categories: Warranty Companies
7, Report:
#1073927
Posted Date:
Aug 12 2013
Mobile Device Protection Association My son lost is phone and the company refused to honor the loss claim. THey indicated that it was an unsecured loss. When I asked what was considered a secure loss, they refused to answer. Internet
I purchased the insurance plan when I purchased new phones from Sam's Club. When my son lost his phone, I filed a claim for a new phone. The company immediately denied the claim indicating that it was an unsecured loss. What loss is secured? When I asked them what was consid...
Entity
Categories: Cellular Phone Companies
8, Report:
#1063716
Posted Date:
Jul 02 2013
Mobile Device Protection Association LLC AKA Mobile Device Hostage Association Internet
After sending in my phone on June 17th for a replacement screen, they updated THEIR WEBSITE with information that they needed updated ISN numbers from my phone. They sent an automatic email to me that did not contain update information, but rather just a not that I shoul...
Entity
Categories: Cellular Phone Companies
9, Report:
#1060383
Posted Date:
Jun 19 2013
mobile device protection association LLC refused to reimburse boca raton Florida
My phone was stolen, phone was clipped to bag, i was no less than ten feet with a friend sitting right next to it. two guys distracted us and stole the phone, they were very good at this, proffesionals. they refused to reimburse, saying the phone was unsecured. the phone is large an...
Entity
Categories: Telephones
10, Report:
#1056929
Posted Date:
Jun 06 2013
Mobile Device Protection Association, LLC Complete Waste of Money, DO NOT USE THEM Boca Raton Florida
I signed up for Mobile Device Protection through Newegg in May 2012, purchased two phones. One of the phones was lost on the freeway as it fell out of my backpack, alog with my wallet and glasses, while I was on my motorcycle. I filed an RFS (request for service) and was denied beca...
Entity
Categories: Cellular Phone Companies
11, Report:
#1046135
Posted Date:
Apr 25 2013
Mobile Device Protection Association Cell Phone Insurance Plan Scam Boca Raton, Florida
I bought my phone through an online reseller that offered cell phone protection through Mobile Device Protection Association for $6.99 per month.
The service was sketchy from the get go with limited ways to contact them and customer service outsourced overseas.
The first issue...
Entity
Categories: Cellular Phone Companies
12, Report:
#1000900
Posted Date:
Jan 22 2013
Mobile Device Protection Association Do NOT get this coverage unless you do not need your phone for about a month! Internet
I just went through a very frustrating 27 day process trying to get a replacement phone based on the warranty that I have held with this company for over a year. They made me mail the phone to them, mis-quoted the amount of time it would take to repair (attempt to repair it), shippe...
Entity
Categories: Cellular Phone Companies
13, Report:
#992239
Posted Date:
Jan 06 2013
Mobile Device Protection Association, LLC Failed to honor damage protection on cell phone Fort Lauderdale, Florida
SCAM!! Mobil Device Association, LLC
Insurance Company Phone was sent for cracked screen. Mobil Device Association, LLC Insurance Company denied repairsreturned cell phoneLarry from repair department, who I spoke directly to had got very indignant, said that he stood behind ...
Entity
Categories: Warranty Companies
14, Report:
#967956
Posted Date:
Nov 12 2012
Mobile Device Protection Association (MDPA) Sams Club Mobile False advertising to make sale fails to live up to promise Internet
Purchased a new phone from a reputable company last year, Sams Club Online. I initially declined additional device protection as I normally carry it through my Carrier provider. I went to local store to have my old phone information transferred over we had to contact Sams Club Mobil...
Entity
Categories: On-Line Stores
15, Report:
#920156
Posted Date:
Jul 31 2012
Mobile Device Protection Agency Mobile Device Protection Association, LLC Denied paid coverage for Lost Phone Boca Raton, Florida
For 13 months, I have been paying to have my phones insured against Damage, Theft and LOSS. My phone became lost one Saturday night in NYC. MDPA declared my cellphone loss as an Unsecured Loss and denied my claim. How does one lose their cellpone securely? What does Loss mean? What ...
Entity
Categories: Cellular Phone Companies
16, Report:
#905257
Posted Date:
Jul 01 2012
Mobile Device Protection Association, LLC This is a scam! The right thing to do is to replace the phone but this company offered to refund my membership fee instead! Boca raton, Florida
I filed a lost/ stolen phone report and claim with this company (MDPA), on June 19. I offered to provide a police report but was not provided enough time to do so because my claim was immediately denied coverage for negligent loss. The phone was stolen from my table at the restaur...
Entity
Categories: Insurance Companies
17, Report:
#897656
Posted Date:
Jun 14 2012
Mobile Device Protection Association, LLC Failed to replace an insured cell phone per contract Boca Raton, Florida
Phone was stolen, attempted to get it back, but person in possession will not respond. Need to deactivate the phone, and get a replacement.
It was stolen from my wife, while in the powder room, at Fry's food store, 4724 N 20th St [20th St & Highland Ave], Phoenix AZ, today 6/...
Entity
Categories: Cellular Phone Companies
18, Report:
#874331
Posted Date:
Apr 26 2012
Mobile Device Protection Association, LLC SOLD BY WIREFLY.COM When I filed a claim I was denied beacuse I could not in detail provide where I lost my phone ? Internet
When I purchased my phones from wirefly.com I was sold mobile device protection and was told if I my phones were lost or stolen or damaged I would get them replaced without a deductible for a monthly fee.
That is a LIE!!! I lost my phone and filed a claim and was denied by an ac...
Entity
Categories: Warranty Companies
19, Report:
#850849
Posted Date:
Mar 08 2012
Mobile Device Protection Association, LLC. Mobile Device Protection Association, LLC. I would like to file a complaint regarding device protection plan and been denied by Mobile Device Protection Association, LLC. Boca Raton, Florida
I would like to file a complaint regarding device protection plan and been denied by Mobile Device Protection Association, LLC.
This is what they said Our investigator spoke to the Sgt. of police who advised that you left the phone behind in an unknown place somewhere in the casino...
Entity
Categories: Cellular Phone Companies
20, Report:
#836674
Posted Date:
Feb 09 2012
Mobile Device Protection Association LLC Cell Phone Insurance, Internet
I purchased a phone, Samsung Galaxy SII on the internet from Simplexity, through a promotion. After ordering, i was asked if I wanted insurance on the phone, since the phone service was to be through T-mobile, I assumed that the insurance was also through T-mobile. I had...
Entity
Categories: Cellular Phone Companies
21, Report:
#814196
Posted Date:
Dec 27 2011
Mobile Device Protection Association,, LLC Failed to render compensate for service Boca Raton, Florida
I made a viable claim with Mobile Device Protection, LLC for replacement of an insured device
(cell phone) purchased thru Wireless Marketplace and was denied my claim.
The agreement indicates the following: What is covered by Device Protection Service?
3. What is co...
Entity
Categories: Cellular Phone Companies
22, Report:
#790546
Posted Date:
Oct 19 2011
Mobile Device Protection Assocation, LLC MDPA Buyers BEWARE and KNOW your RIGHTS file a report with the Federal Trade Commission Boca Raton, Florida
As Ive read everyones complaint surrounding Mobile Device Protection Association I was placed in the same similar situation. I had just relocated to the DC/VA area after doing a three year tour overseas. I went online and utilized my Mileage plus Program through United and purchased...
Entity
Categories: Warranty Companies
23, Report:
#740949
Posted Date:
Jun 15 2011
Mobile Device Protection Association MDPA I got their insurance through Wirefly.com, but when I called to reported a stolen phone at 4:45 on Friday, April 22, I got an answering machine indicating that no one would be available to take my rep Boca Raton , Florida
I purchased the insurance for my Droid based on the recommendation of Wirefly.com. However, Wirefly.com has nothing to do with the servicing if you have a loss. They will refer you to MDPA (Mobile Device Protection Association) who will hand you off the Wholesale Wireless. My c...
Entity
Categories: Cellular Phone Companies
24, Report:
#709804
Posted Date:
Mar 24 2011
Mobile Device Protection Association False sense of phone security MDPA there coverage is worthless and the company is a total Scam Boca Raton, Florida
I purchased a 9800 torch smart phone from Firefly. In good faith and because of the two year smart phone contract with AT&T, I purchased insurance for 6.99 monthly fee, I was told in the event that if anything happen to my new phone it would be r...
Entity
Categories: Cellular Phone Companies
25, Report:
#697265
Posted Date:
Feb 19 2011
MDPA MOBILE DEVICE PROTECTION ASSOCIATION, LLC cancelled service without cause and gave no refund refuse to comunicate with me Boca Raton , Florida
i bought insurance thru wirefly when i purchased a phone from them. first it was replaced because it wasn't working then it was lost and it was replaced with no problem. two weeks later i get a letter cancelling the insurance. when i tried to contact them they wouldn't help me...
Entity
Categories: Cellular Phone Companies