1, Report:
#1054002
Posted Date:
May 26 2013
Asurion Cellular Insurance, Phoneclaim.com Smyrna Tennessee
Between March 19 - March 21 (I forget which day), I accidently took my Apple iPhone 4 in the hot tub with me. 20 minutes later I realized this.
I knew that I had insurance so I contacted the Verizon store where I got my phone from originally. I thought that they would give me one ri...
Entity
Asurion
Categories: Cellular Phone Companies
2, Report:
#1051830
Posted Date:
May 18 2013
Phoneclaim.com asurion Replacement not delivered when promised Internet
After calling phoneclaim.com and placing a claim .I was told a new phone would be shipped out next day service and I would receive it on 5-17-13 during business hours, it is after 10 pm still no phone. I called phoneclaim to notify them of my problem,and I was told they were sorry f...
Entity
Phoneclaim.com asurion
Categories: Cellular Phone Companies
3, Report:
#1042423
Posted Date:
Apr 11 2013
Asurion PhoneClaim.Com Liars,Fraud,Ripoff,Pain,Anguish,Anxiety Attacks,Promises they WILL not keep...3 MONTHS of this! Internet
Let me start from the beginning of the worse pain in my LIFE! I was having technical problems with my DROID3 that asurion replaced for me 6 times with in a year. Well,as alwaysI,i called asurion. The tech support told me they will not replace my phone because of the 6 phones withi...
Entity
Asurion
Categories: Cellular Phone Companies
4, Report:
#1038375
Posted Date:
Mar 27 2013
asurion phoneclaim.com I used to like asurion, they had good customer support and actually cared in the past. Now they are a huge corporate entity hiding behind their website and phone menu. It takes unnecessarily long to , Internet
I used to like asurion, they had good customer support and actually cared in the past. Now they are a huge corporate entity hiding behind their website and phone menu.
It takes unnecessarily long to get through the system, and after requiring you to enter your phone number, hear ...
Entity
asurion
Categories: Cellular Phone Companies
5, Report:
#989309
Posted Date:
Dec 31 2012
Asurion, T-Mobile, Phoneclaim.com - TOTAL SCAM! DON'T GIVE THEM A PENNY OF YOUR HARD EARNED MONEY! Internet
I have a contract with T-Mobile and was talked into by their reps to opt for Asurion Insurance for my Samsung Galaxy SIII. I will admit, I was easily convinced that it was the right choice to make. I pay a monthly fee of $7.99 to protect my device should it be stolen,...
Entity
Asurion
Categories: Cellular Phone Companies
6, Report:
#920235
Posted Date:
Jul 31 2012
PhoneClaim.com Asurion This company has taken my monthly charge of $8, charged me $130, emailed me a delivery date and than told me sorry, we can't do anything for you when my phone didn't come!! Internet
I pay this company $8.00 a month for their insurance. I recently had my cell phone stolen from me. I called up the insurance company and the phone call made me feel very confident as to their services. I also had to pay the deductible of $130. I received an email after our phon...
Entity
PhoneClaim.com
Categories: Cellular Phone Companies
7, Report:
#863303
Posted Date:
Apr 03 2012
phoneclaim.com Asurion metro store says 'no hassles- but company is one big hassle', Internet
I have had good results with Asurion when I was with T-moble. Now with MetroPCS that is no longer the case. With T-moble all I had to do was call or go on line and a replacement phone was over nighted to me. However with MetroPCS I was told to go to the store with a gov. appro...
Entity
phoneclaim.com
Categories: Cellular Phone Companies
8, Report:
#862836
Posted Date:
Apr 02 2012
Asurion phoneclaim.com Asurion is dishonest! Internet, Nationwide
Asurion is dishonest and expensive!
There was a problem with my phone and I sent it to Asurion. They sent me a new model and a new battery. The battery was not a vendor approved battery and didnt even fit in the battery well! Now, I haven't used the phone in a while and am trying...
Entity
Asurion
Categories: Cellular Phone Companies
9, Report:
#844574
Posted Date:
Feb 25 2012
Asurion Corporation phoneclaim.com Theifs; scam artists, modern day internet whores, Internet
Thieving company! Beware!
My daughter's iPhone 4 was stolen from her backpack while at school. I followed the online direction to file my claim. Almost two weeks later and no phone. I have called multiple times to get status and keep getting the same response...
Entity
Asurion Corporation
Categories: Cellular Phone Companies
10, Report:
#826428
Posted Date:
Jan 22 2012
Phoneclaim.com Asurion Worst customer service, you will NEVER get your refund Internet, Internet
I rarely complain, unless the service is off the wall bad. Well, phoneclaim.com aka Asurion is a joke of a company and needs to ber shut down. A few weeks ago, I thought I lost my phone. I called Asurion (T-Mobile's cell phone insurance company) for a new phone. They cha...
Entity
Phoneclaim.com
Categories: Cellular Phone Companies
11, Report:
#678641
Posted Date:
Jan 04 2011
phoneclaim.com replace a $250 phone with a $60 phone , Internet
had a cell phone insured by phoneclaim.com (THRUE T MOBILE..)Ineeded a replacement phone of like kind. after recieving the CHEAP replacement.. FROM PHONECLAIM.COM...I went into a T MOBILE store and asked why the CHEAP replacement phone from PHONECLAIM.COM would not perform like my f...
Entity
phoneclaim.com
Categories: Cellular Phone Companies
12, Report:
#665853
Posted Date:
Dec 20 2010
Asurion www.phoneclaim.com $50 Deductible before they will replace FREE phone San Mateo, California
When we tried to file a claim with Verizon Wireless's insurance carrier, Asurion, for a broken phone, we found out that Asurion wants $50 to replace a Samsung Haven that Verizon is giving away free! And this is after twelve years of being a Verizon customer and paying the $5 m...
Entity
Asurion
Categories: Cellular Phone Companies
13, Report:
#594036
Posted Date:
Apr 17 2010
Asurion Corporation Asurion, Phoneclaim.com, asurion.com Sent me 5 Bad Phones Awaiting the 6th With NO Return Calls, Internet
I had my cell phone stolen March 11th 2010, it is now April 16th. I have received 5 cell phones which have not worked properly or have been down right unuseable due to the fact that they sent me a remanufactured one from Korea without a proper ID #, the best one was with the pl...
Entity
Asurion Corporation
Categories: Cellular Phone Companies
15, Report:
#438385
Posted Date:
Mar 27 2009
Asurion - phoneclaim.com, Asurion Phone Insurace Is Crap California
Asurion is T-Mobil's insurance carrier. Its $5.99 a month.
I got my phone replaced through them for a whopping $180.00 deductible. And 5 weeks later, my refurbished Blackberry Curve has the entire plastic screen cover bubbled up and lifted off its surface. Asurion says that I ha...
Entity
Asurion - phoneclaim.com
Categories: Insurance Companies