1, Report:
#1438203
Posted Date:
Apr 11 2018
DS Services of America Crystal Springs Deep Rock Water, Hinkley Springs, Kentwood Springs, Mount Olympus, Sierra Springs They delivered water without my consent and claimed to have made deliveries that I never received. When I asked for an investigation, it was never performed despite numerous reps telling me they filed a report. Dallas TX
They delivered water without my consent and claimed to have made deliveries that I never received. When I asked for an investigation, it was never performed despite numerous reps telling me they filed a report. I called to cancel because I was disgusted with their practices, however...
Entity
DS Services of America Crystal Springs
Categories: Bottled Water Delivery
2, Report:
#1387238
Posted Date:
Jul 21 2017
DS Services of America/Crystal Springs Water Crystal Springs water DS Services Sparkletts and Alhambra Water Sierra Springs, Belmont Springs Kentwood Springs Mount Olympus Deep Rock Water WORST COMPANY ON THE PLANET, STAY AWAY. THEY DONT CARE Nationwide Nationwide
I have been a customer of DS Services for about 8 months Worse expereince in my life. ON multiple occasions they have made appointments to be at myu home anot not showed up. This last expereince was too much.I came home from a 4 days trip to find water all over my kitchen. I found t...
Entity
DS Services of America/Crystal Springs Water
Categories: Bottled Water Delivery
3, Report:
#1326102
Posted Date:
Sep 02 2016
DS Services Alhambra, Standard, Athena, Belmont Springs, Crystal Springs, Deep Rock Water, Hinckley Springs, Kentwood Springs, Mount Olympus, Relyant, Sierra Springs, Sparkletts Predatory selling practices. Waiting for hours on end for customer service and cannot even get through to cancel my account. Salinas CA
Here is a copy of the letter that I sent to the company DS Services. They also go by numerous brands throughout the country. Those brands all operated by the same company include: Alhambra, Standard, Athena, Belmont Springs, Crystal Springs, Deep Rock Water, Hinckley Springs, Kentwo...
Entity
DS Services
Categories: Food Vendors
4, Report:
#1325418
Posted Date:
Aug 30 2016
Sierra Springs DS Services Terrible customer service, does not follow through with what they say they will do Lubbock TX
We used Sierra Springs in our Amarillo and Lubbock offices. We never had issues with our Amarillo service, but the Lubbock service was sporadic and unreliable. After several months of these issues, we decided to cancel our service in early May, 2016, and switch companies. We schedul...
Entity
Sierra Springs
Categories: Bottled Water Delivery
5, Report:
#1099370
Posted Date:
Nov 14 2013
Sierra Springs DS Waters...Crystal Springs. Kept delivering bottles after I canceled, they refused to pick them up and give credit. Turned me into collections. Springfield/Eugene Oregon
Well, I wish I would have found this site before I got involved with Sierra Springs/DS Waters. They were okay for the first year but when my account was reaching it's end, they started delivering water after I told them that I no longer wanted their services. I called them and tol...
Entity
Sierra Springs
Categories: Door to Door Sales
6, Report:
#1042877
Posted Date:
Apr 13 2013
Arrowhead Direct Arrowhead Water, Nestle Minimum Usage Fees / Late Fees Louisville, Kentucky
Anybody get the little postcard last July 2012 regarding Arrowhead's new Minimum Usage Fee? We received one where I work and I couldn't believe what they were asking of their customers. If you rent a coffee maker from them, now you MUST order a minimum of 2 cases of...
Entity
Arrowhead Direct
Categories: Bottled Water Delivery
7, Report:
#984147
Posted Date:
Dec 19 2012
ds waters Sierra springs Alhambra Athena Belmont crystal deep rock hinckley kentwood mount Olympus relyant sparklett standard last bill recieved 0.97 five months later collection bill for 119.34 st helens, hillsboro, Oregon
Had bottled water delivery service for 3 1/2 years. When I got pregnant I figured it was time to cut extra bills and free up space.
Had a little trouble getting them to pick up cooler. Three separate timed apts. Finally just left it outside and hoped no one would steal it.
Stopp...
Entity
ds waters
Categories: Bottled Water Delivery
8, Report:
#972658
Posted Date:
Nov 23 2012
DS Waters Sierra Springs, Crystal Springs and a myriad of other names as well Horrible business, shady practices, inaccurate billing Vancouver, Washington
At first, this company seemed great, who wouldn't want bottled water delivered straight to their door?But after a few months their delivery time changed. Instead of coming at 2 or 3 in the afternoon, they started coming very early in the morning, before we even had a chance to leave...
Entity
DS Waters
Categories: Bottled Water Delivery
9, Report:
#951534
Posted Date:
Oct 06 2012
Sparkletts Water Sierra water Sierra springs Deceptive Billing and False promises Internet
I ordered for a monthly plan of 3 bottles each month for $18 from Costco. Since they were promoting their sales through CostCo i thought they were really genuine. But form the first month onwards, I started facing issues with the billing. They started charging me extra bills each mo...
Entity
Sparkletts Water
Categories: Consignment Stores
10, Report:
#929427
Posted Date:
Aug 19 2012
alhambra water sierra springs ...dswaters Charge bank account , with no service. rip off money for no reason or Made up reasons Atlanta, Georgia
Be aware that Alhambra water or Sierra Springs, DBA DSwaters, will charge your account when they feel they need more money. Unknown to you , your account will be drained with no warning that they are going to charge some made up amount. It is not the same as...
Entity
alhambra water
Categories: Bottled Water Delivery
11, Report:
#916784
Posted Date:
Jul 24 2012
Sparkletts Sierra Springs, DS Waters Charged for washing out my bottles after cancelling service. Phoenix, Arizona
I have been with Sparkletts for over 3 years. When I moved out of state and cancelled my water they charged me $62.49 to clean out my bottles? Really? It costs them that much to wash out water? My monthly fee was $30. So, when I moved states I decided t...
Entity
Sparkletts
Categories: Bottled Water Delivery
12, Report:
#915094
Posted Date:
Jul 20 2012
Sparkletts Water DS Waters of America Scammed my new business with a Free water offer then sent huge bills!!! Mableton, Georgia
I recently opened a new business and Sparkletts Water was quick to show up and try to sell me on bottled water service. I told the sales rep that the business wasn't even open yet and I didn't need service. He then offered me 3 months of free service, unlimited water jug...
Entity
Sparkletts Water
Categories: Bottled Water Delivery
13, Report:
#875500
Posted Date:
May 01 2012
Sierra Springs Water Klamath Falls Does not answer phones, sent to collections Klamath Falls, Oregon
We have been receiving water service from Sierra Springs for a little over a year now. We move our business in January 2012 just down the street to a larger location. I contacted Sierra Springs during the moving process to change our address, but the phone number listed for them loc...
Entity
Sierra Springs Water Klamath Falls
Categories: Bottled Water Delivery
14, Report:
#866683
Posted Date:
Apr 11 2012
SPARKLETTS WATER SIERRA SPRINGS BAIT & SWITCH, DECEPTIVE BILLING, YOU NEVER KNOW WHAT COMP YOU ARE DELING WITH MABLETON, Georgia
When I first called to have bottle water delivered I was dealing with Sierra Springs the agreement was for 10 bottles every month and was for month to month with no contracts and if I did not need 10 bottles then I would tell the driver know the amount that I needed ...
Entity
SPARKLETTS WATER
Categories: Bottled Water Delivery
15, Report:
#846139
Posted Date:
Feb 28 2012
Sierra Springs water.com billing for services we stopped using on 09-2011 billing 223.00 illegally. Dallas, Texas
We accepted a FREE trail offer in our Auto repair shop. We were very happy with the service. We accepted coffee service as well.
We did not care for the coffee service as we had never got our coffee service pack and so we sent the machine back. We also stopped service on t...
Entity
Sierra Springs
Categories: Bottled Water Delivery
16, Report:
#644218
Posted Date:
Sep 25 2010
Sparkletts/Sierra Springs DS Waters scam, billing error, lying, refusal to reimburse funds taken out of account that were not authorized, claim that they can't credit back incorrect withdrawals into checking account Phoenix, Arizona
I was with OPremium for 3 years before Sparkletts bought them out. I had a contract with OPremium for unlimited water for $37/month. Sparkletts recently breached that contract by having the delivery guy leave only 10 bottles, even when I put out 12 to be replaced. I managed to stop ...
Entity
Sparkletts - Sierra Springs
Categories: Bottled Water Delivery
17, Report:
#464930
Posted Date:
Jun 25 2009
SPARKLETTS AND SIERRA SPRINGS OVERCHARGING & MISS LEADING CONTRACTS & DECEPTIVE TRADE PRACTICES DALLAS Texas
Do you wont to be lied to & misslead & overcharged. If so do bussiness with Sparkletts and Sierra Springs water services.The sales person will tell you one thing (to get your buss. of course) thin get you to sign a rip off contract. Thin the company will over bill you a differnt way...
Entity
SPARKLETTS AND SIERRA SPRINGS
Categories: Attorney Generals
18, Report:
#227845
Posted Date:
Dec 30 2006
Sparklett's Water - Alhambra - Sierra Springs - DS Waters Of America ripoff Can't Cancel Water Service without being charged a bogus cancellation fee! Flowery Branch Georgia
I cancelled my water service and Sparklett's is charging me $15 to cancel! My agreement was for 1 year. My Initial term began on 5-25-05 and was cancelled on 12-20-06.
Sparkletts Waters aka DS Waters of America, LP. are sneaking in a cancellation fee, regardless of whether yo...
Entity
Sparklett's Water - Alhambra - Sierra Springs - DS Waters Of America
Categories: Bottled Water Delivery
19, Report:
#206616
Posted Date:
Aug 17 2006
Sierra Springs Water Delivery ripoff double billing overcharging bad customer service liars Oceanside California
I agreed to home delivery for the smallest water bottles (at the cheapest price and a set price). I discovered my delivery person, Charles O. De Rosier, was double charging me for monthly rental of water dispenser and higher rate per bottle than agreed upon, while masking it in a di...
Entity
Sierra Springs Water Delivery
Categories: Bottled Water Delivery
20, Report:
#150231
Posted Date:
Jul 19 2005
SIerra Springs Water Dishonest, Fraudulent Billing, Charge for what you do not receive. Los Angeles California
Ordered service for water and coffe. 1 month later still did not receive what we had ordered. Caleed to tell them we wanted to cancel, and was told that we would be charged a $150.00 cancel charge?? I wish I would off checked Rip_Off_Report before I ordered. Looks like other people ...
Entity
SIerra Springs Water
Categories: Bottled Water Delivery
21, Report:
#63329
Posted Date:
Jul 11 2003
Sierra Mountain Express unethical top management ripoff Concord California
Sierra Mountain Express's Top Management's Games Sierra Mountain Express is a company built on no integrity, honor, or ethics who treats it's employee's with no regard Concord California .....
If you work for Sierra Mountain Express I can tell you without reservation you will nev...
Entity
Sierra
Categories: Employers
22, Report:
#47258
Posted Date:
Feb 27 2003
Sierra Springs Water Misleading Sales Unresponsive Customer Service Rip-off Sacramento California
Sierra Springs serviced my office, and I ordered from our sales rep there. I ordered a cook/cold dispenser and signed a one year contract. I even pointed to the dispenser in the office and said, I'll recieve one like that, correct? It had two taps: one refrigerated and one heated fo...
Entity
Sierra Springs Water
Categories: Bottled Water Delivery
23, Report:
#43906
Posted Date:
Feb 03 2003
Sierra Springs ripoff Nationwide
At first we had no trouble with Sierra Spring. We bought a house and moved the cooler ourselves to recieve 2 bottles of water free. That was 6 months ago, we fill our own water at a Water and Ice store. We called to cancel the service, they were kind about it that was two weeks a...
Entity
Sierra Springs
Categories: Telemarketers
24, Report:
#15718
Posted Date:
Mar 03 2002
SIERRA SPRINGS WATER - BAD NEWS!!!
I closed my water account in Fall 2000 (after 3 weeks of trying to get Sierra Springs to deliver water to me, unsuccessfully). I had been a customer of Hinckley & Schmitt's since 1993, but when they were bought by Sierra, I started having nothing but problems so I decided to go with...
Entity
SIERRA SPRINGS WATER
Categories: Bottled Water Delivery