1, Report:
#1190103
Posted Date:
Nov 20 2014
Stevenson Automotive I'm having extreme difficulties with your store, Stevenson Chevrolet, in Swansboro, NC. back in February, 2014, I traded my 2013 Ford F150 in for a Chevrolet Express 1500 Conversion Van, fully loaded, leather interior. Currently, the last three days, ive been trying to trade this van in for a different vehicle. Front wheel drive, gas saver, nothing fancy or new. I'm being told that the trade in value of the van is significantly lower than the value appraised by one of your salesmen (back in February) when i applied for a loan. The bank denied the loan saying the vehicle was over priced. The sales man physically went with us to the bank to point out the upgrades to the banks representative, to convince them that a TV and vhs player made the vehicle worth it's asking price. I bought a dvd player and replaced the outdated vhs. I'm being told the value of my van is in the 4-7000$ range, yet I owe 16000$ as of today, after paying $313 a month for ten months. Your company will not accept the upgrades as what they once were, saying they are not upgrades anymore. Two banks, and another branch of your same company reported to us today that we may have been scammed on trading in my 2013 F150 by 8000$ plus. This sales man no longer works for you. I'm not asking to be reimbursed for the money ive lost, however I am asking for help to get into a cheaper vehicle more fit for my life, yet the man I spoke with at Stevenson Chevrolet today, told me he had a vehicle lined up for me, an equinox for roughly 9000$. When I got to the store, he had lined up a 2015 Malibu for 23000$. Very nice vehicle but not in my price range or what I was asking for, or even what we spoke about over the phone. I need the trade in value on my van accurately assessed, with the upgrades still included in the value, no different than when i purchased it. Not as an empty shell, but as the luxury conversion van your sales associate convinced my bank was worth 16000$. Or at least be told that you won't do anything for me and that you let one of your employees scam me for 10000$. thank you for your time. Waiting for reply Jacksonville nc
I'm having extreme difficulties with your store, Stevenson Chevrolet, in Swansboro, NC. back in February, 2014, I traded my 2013 Ford F150 in for a Chevrolet Express 1500 Conversion Van, fully loaded, leather interior. Currently, the last three days, iv been trying to trade this van...
Entity
Stevenson Automotive
Categories: Auto Dealers
2, Report:
#1169667
Posted Date:
Aug 16 2014
Stevenson Automotive Group Laura Sawyer;Pat Kabolla Not true to their words No training if they dont like you. not good people to work for, bad and negative atomosphere Wilmington North Carolina
Not guarantea good place place to work.. Lies and nore lies, Does not treat their employees right, Looks down on employees
Laura Sawyer keeps employees at odds with each other, Yells in front of the whole office, talks about every one to the other employees.
Pat Koballa, never fol...
Entity
Stevenson Automotive Group
Categories: Auto Dealers
3, Report:
#274623
Posted Date:
Jul 01 2012
Stevenson Automotive Group racist, ripoff U.S. servicemembers, mistreat customer, intenal inficted neglience, refuse to fix, give warranty on vehicle, refuse to talk to minority Jacksonville North Carolina
On August 11, 2007, Stevenson Toyota Dealership checked our Toyota truck. My husband had them to put in WRITING exactly what was wrong with it and the exact price. It's in writing that they did a pressure test, a engine block test when diagnosing problem. The engine block was chec...
Entity
Stevenson Automotive Group
Categories: Auto Dealers
4, Report:
#381717
Posted Date:
Jul 01 2012
Stevenson Toyota Destroyed vehicle, discriminate against minorites Jacksonville North Carolina
On August 11, 2007, Stevenson Toyota Dealership checked our Toyota truck. My husband had them to put in WRITING exactly what was wrong with it and the exact price. It's in writing that they did a pressure test, a engine block test when diagnosing problem. The engine block was checke...
Entity
Stevenson Toyota
Categories: Auto Dealer Repairs
5, Report:
#808929
Posted Date:
Dec 13 2011
Stevenson Mazda Kia of Wilmington Stevenson Automotive Group Price Gouging, Price fixing, Swindling Wilmington, North Carolina
Suggesting anyone looking for a Kia go outside of Wilmington to a dealer not associated with Stevenson Kia. Today I was told that they had addendums on certain cars extending from NC to Florida, meaning the price on Souls and possibly other cars were adjusted to $2000.00 over MSRP. ...
Entity
Stevenson Mazda Kia of Wilmington
Categories: Auto Dealers
7, Report:
#333345
Posted Date:
Jul 15 2008
Stevenson Automotive, Stevenson Mazda Kia If it has our name on it, you have our WORD on it ...BULLSH*T. Wilmington North Carolina
I have witnessed, yet again, another good person let go by our company.
We had a good man who stood up for the customer and not the company...he was fired.
We sold a car that was destined for the wholesale auction. It had a problem in the throttle area. Knowing this Greg ...
Entity
Stevenson Automotive, Stevenson Mazda Kia
Categories: Auto Dealers
8, Report:
#298678
Posted Date:
Jan 10 2008
STEVENSON AUTOMOTIVE GROUP NEGATIVE ENVIRONMENT FOR CO-WORKERS, VERBAL HARASSMENT WILMINGTON North Carolina
I am writing to inform others about the negative environment surrounding Stevenson Automotive accounting office in Wilmington. There is a controller, Laura, that is still working there even after a formal complaint had been written against her by the office staff. Mr. Stevenson, h...
Entity
STEVENSON AUTOMOTIVE GROUP
Categories: Auto Dealers