1, Report:
#1218865
Posted Date:
Mar 28 2015
total defense Continues to charge credit cards and will to process refunds Internet
Random charges continue to appear on my account for a service never renewed. I have contacted the customer support line and emailed several times with confirmations that a refund and my service was cancelled. I continue to get charged. I have called asking to speak with a manage...
Entity
Categories: Internet Services
2, Report:
#1217150
Posted Date:
Mar 20 2015
Total Defense Screwing me over about my refund i requested Texas
On March 3rd I bought the total defense premuim ineternet service(anti-virus)I tried installing it numerous times,to no avail it would not install.I called them the day after to request a refund of my money back because their product did not work,and it did not install on my compute...
Entity
Categories: Software
3, Report:
#1214026
Posted Date:
Mar 07 2015
syx TOTAL DEFENSE Tiger Direct CANCELLED 1 WEEK LATER CHARGED AGAIN A YEAR LATER FLORIDA Florida
I was given this software with a computer purchase from Tiger Direct. A week later I cancelled it within their 30 day trial. A year later I found a 79.99 charge on my credit card. When I contacted these con men I was told that it was renewed because I was in their database. I will n...
Entity
Categories: Computer Software
4, Report:
#1213231
Posted Date:
Mar 04 2015
I Yogi I Yogi Tech One of my computer's became luggish' Oh you have several, after they got into them, we had to buy a new one! Internet
We were directed over' thru Total Defense, after that I-Yogi hownded me, your computer has so many errors. Let us install software you need. Next thing a computer became sluggish and another computer locked up. Had to hire another service to fix that. Now after i stopped payment wit...
Entity
Categories: Computer Service & Repair
5, Report:
#1210374
Posted Date:
Feb 20 2015
Total Defense Security Software Dishonest Tech Support Nationwide
I bought the 5-license package. Installation was supposed to be a breeze, but to sweeten the deal the first install offered free tech support. I'm pretty tech savvy, having successfully built two custom PCs. But, I couldn't do the initial install by myself. In fact, I couldn't ...
Entity
Categories: Computer Software
6, Report:
#1195707
Posted Date:
Dec 16 2014
total defense did not reimburse rebate El Paso Texas
Purchased Total Defense with HP Computer.
Sent in rebate form with copy of receipt from P.C.Richard &
Son store. Total Defense company rejected rebate twice stating date was past the time allowed.
I never would have purchased software without rebate.
Entity
Categories: Computer Software
7, Report:
#1169020
Posted Date:
Aug 11 2014
Avangate.com Avangate Inc Total Defense Unauthorized charge on credit card Netherlands or California Internet
I see a charge on my credit card saying Avanguard TotalDefen Ref for $69.99.
I call avanguard, and first thing on the recording, 8 digit reference, I press pound untill it passes that part. I have no reference number.
Recording said: Please select from one of the following: If you ...
Entity
Categories: Computer Software
8, Report:
#1156849
Posted Date:
Jun 23 2014
Total Defense Total Defense Internet Security Internet security rebate scam Hauppauge New York
I bought their internet security online. I sent in my rebate forms, They issued my rebate in the form of an AMEX gift card. 1 day after the 60day reutrn period they revoked my rebate, after I had spent 8$ of the 60$ rebate. When i call they told me I need to resubmit the entire pape...
Entity
Categories: Software
9, Report:
#1131702
Posted Date:
Mar 19 2014
Total Defense software did not honor $60 rebate Redwood City California
Like many others I've read about on this site, I was declined my rebate after sending the required documents. Initially, I was at fault for sending the wrong UPC code, but as soon as I found the error, I called the company and was told that I could send another rebate form with th...
Entity
Categories: Software
10, Report:
#1130240
Posted Date:
Mar 12 2014
Total Defense Horrible software and unresponsive to refunds Redwood City California
When I purchased the internet security and PC tune up, I thought I was getting a great product as it was sold by TigerDirect, which I find out isn't as reputable as I thougtht. Once I installed it, it removed some key registry from my new computer and I had to uninstall it. &n...
Entity
Categories: Computer Software
11, Report:
#1129672
Posted Date:
Mar 10 2014
Total Defense Tiger Direct Rebate Scam Ripoff - Tiger Direct and Total Defense http://www.totaldefense.com/ Internet
Total Defense Rebate is a Ripoff Scam. I sent them exactly the paperwork they needed and they just plain ripped me off. There should be a class action leveled aginst them and theit co-conspirator Tiger Driect. They claimed they did not receive the paperwork. They got every piece o...
Entity
Categories: Cross-Border Scams
12, Report:
#1129011
Posted Date:
Mar 07 2014
Total Defense Rebate rip off El Paso Texas
This is about the same as the others. Sent in for my rebate with all of the proper documentation. They claim that my submission was 2 days late. Yes a total of 48 hours and they would not honor my $60.00 rebate. I sent it in just before Christmas and the weather was bad in the...
Entity
Categories: Computer Software
13, Report:
#1127510
Posted Date:
Mar 01 2014
Total Defense Tiger Direct Total defense PC security systems bought on Tiger Direct fo $64.99 with rebate of $60 @total defense
Recieved e-mail from Tiger Direct with offer of PC security system from Total Defense for $64.99 with $60 rebate.Followed instructions for rebate application. Recieved several denials with requests for addiional missing information.Then recieved denial with a new link- totaldefense....
Entity
Categories: Software
14, Report:
#1125582
Posted Date:
Feb 22 2014
total defense rip off Georgia
Entity
Categories: Software
15, Report:
#1118681
Posted Date:
Jan 27 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1118681-yvamje-zs0qvp0rgz.png)
Total Defense The rebate is a scam and Tigerdirect is no hepl www.totaldefense.com Internet
The rebate was first declined do to missing invoice, but it was there. It even was there in the PDF view they give you. But sent them another copy it had to be postmarked Jan 2, 2014. Now they declined because the postmark was out date. They scewed the picture they posted so you can...
Entity
Categories: Computer Software
16, Report:
#1117283
Posted Date:
Jan 21 2014
total defense tiger direct failed to pay rebate redwood California
Bought system 10/19/2013, Sent documentation under their shipping label 11/7/2013 never received from them any response ie email telephone nothing,
finally accessed web site information 12/26/2013 declined did not receive documentation, started trying to contact Total Defense 12/27/...
Entity
Categories: Miscellaneous Electronics
17, Report:
#1114180
Posted Date:
Jan 09 2014
total defense refund e- mail I SENT IN ALL MY PAPER WORK ON TIME....THEY E-mail me back and said that in there eye I didn't send them the paper work in time...but I did I have copy of the paper work and it was sent in time. There r a rip off and now I can't even talk 2 known 1 also I e-mail me back said i didn't get my paper work in time but i did they gust rip me off.... el paso Texas
they r tryin to say my paper work for my refund was not in time but my records show that it was in time just got a plain old rip off for $63.00 i shuld have know this was going to happen know they have my cc number and i have to cancel that before they use it i fell like a dum...
Entity
Categories: Gas Stations
18, Report:
#1108728
Posted Date:
Dec 21 2013
TigerDirect.com Total Defense Rebate Total Defense Rebate Internet
I completed a Total Defense Rebate form on a product I purchased from TigerDirect.com. The wait time for the rebate was over 8 weeks. When I contacted TigerDirect/Total Defense Rebate why it was taking so long, I was told and was sent an e-mail that stated my rebate had been denied....
Entity
Categories: Internet Fraud
19, Report:
#1107674
Posted Date:
Dec 17 2013
Total Defense Total Defense Not honoring valid rebate submission San Diego California
I purchased Total Defense Anti-Virus-3PCs with activation for $50 rebate on 6/18/2013 from Newegg.com. Rebate has a start date of 6/10/2013 and end date of 7/31/2013.
I pre-registered the rebate on 6/21/2013, received the software on 6/23/2013, and installed it the same day with...
Entity
Categories: Software
20, Report:
#1107401
Posted Date:
Dec 16 2013
Total Defense Total Defense/Tiger Direct Denied rebate claim based on improper information, then stated the time period had pased. Redwood City California
I purchased an Envizen 7 Tablet and Total Defense Internet Security bundle with the offer of getting a rebate. There was to be a $10 rebate and a $60 rebate. I received the $10 rebate with no problems. The $60 dollar rebate said it would take 8-10 weeks to process. I never received ...
Entity
Categories: Software
21, Report:
#1104530
Posted Date:
Dec 05 2013
TigerDirect.com Rebate requires jumping thru hoops, then is denied Internet
Bought a bundle (Azend Envizen 7 tablet & Total Defense Premium internet security software) in Sept., 2013, and submitted rebate forms on 9-27-13. Got $10 rebate ok ref. the tablet, but have had terribly frustrating experiences trying to get $60 rebate ref. the Total Defense sof...
Entity
Categories: Miscellaneous Electronics
22, Report:
#1094061
Posted Date:
Oct 23 2013
Tiger Direct and Total Defense Internet Security Tiger Direct Atlanta Georgia
I have purchased Total Defense Premium Internet Security as a bundle with SanDisk Ultra 64GB class 10 on TigerDirect.com. The purchase/order date was 8/29/2013. Offer window was 8/01 through 8/31. My claim windows was 30 days after purchase which make it 9/28/2013...
Entity
Categories: Computer Software
23, Report:
#1080430
Posted Date:
Sep 16 2013
Total Defense Rebate ripoff along with Tiger Direct Redwood City California
Purchased a Envizon netpad bundle from Tiger Direct and Total Defense Software. I activated and registered the Total Defense software, downloaded the rebate form, and submitted all the necessary paperwork on the same I received the netpad and software.I received an email stating tha...
Entity
Categories: Computer Software
24, Report:
#1081152
Posted Date:
Sep 03 2013
total defense charged credit card without aproval internet
I had unauthorized charge on my credit card just appeared on my account. when you call number they give you the run-around to get a refund.
Entity
Categories: Miscellaneous Office Services
25, Report:
#1020515
Posted Date:
Feb 26 2013
Total Defense charged my visa card without my authorization in feb 2013 for a product that expired in dec2012 that I did not want to renew Internet
charged my visa card in february 2013 without my authorization to renew a product that expired in Dec2012. the product renewal was only good until dec 2013 on top of it! the nerve. I did not download the software and have asked for a refund twice. the first r...
Entity
Categories: Computer Software