1, Report:
#1433754
Posted Date:
Mar 12 2018
Town and Country Leather Salem Town and Country Leather- Houston Town and Country Leather- Austin Town and Country Leather- Bee Cave Poorquality, no warranty support, unscrupulous business practices Houston Texas
After dragging this out for the last 2 years, they still want to sell me another couch instead of refunding or fixing the one they sold me.Poor quality, unscrupulous business practices, no warranty support. This is a sleazy business operating as a high end furniture store in high en...
Entity
Categories: Furniture, Furniture & Furnishings
2, Report:
#1129214
Posted Date:
Mar 08 2014
Town & Country Leather They sell inferior products and don't stand behind their guarantee Austin Texas
We purchased a leather living room set on 08-25-2013 in the amount of $9,249.96. We were told it would take 8 weeks for delivery since we added additional support to the the seating area to ensure longevity of the furniture. After 10 weeks had passed, we called the company and t...
Entity
Categories: Furniture & Furnishings
3, Report:
#1115935
Posted Date:
Jan 16 2014
Town and Country Leather The absolute WORST experience I have EVER had! Austin Texas
My husband and I ordered a couch and were told it would take 10 weeks. We call to get an update on the delivery date and were then told that orders take 90 days, I said I was informed that we were told 10 weeks. I get no, all orders take 90 days and there is nothing we can do about ...
Entity
Categories: Furniture & Furnishings
4, Report:
#1113770
Posted Date:
Jan 08 2014
Town and Country Leather Not impressed with the customer service! Austin Texas
Not impressed with the customer service we have received so far from Town & Country Leather. When we ordered (and paid for) our ottoman on 1/20/13, we were quoted a delivery date of 5-6 weeks and told that it would likely be less than that. It will be 8 weeks tomorro...
Entity
Categories: Furniture & Furnishings
5, Report:
#1110748
Posted Date:
Dec 27 2013
Town and Country Leather Couch scratched and arm piece broken by the delivery drivers Austin Texas
After waiting the full two months and finally calling them, I did get my couch and was so excited!!!!!BUT Problem: Couch scratched and arm piece broken by the delivery drivers. This began my long journey with this company and the lessons I learned. ***If you ha...
Entity
Categories: Furniture & Furnishings
6, Report:
#1107332
Posted Date:
Dec 16 2013
Town and Country Leather Very delayed delivery on the couch I ordered from them. Austin Texas
Ah, where to begin!More than two months ago my husband and I decided to look for some better furniture. We had moved into a new apartment, and our two existing couches (both bought used) simply didn't work in the space we had. We started looking around at sectionals at various huge ...
Entity
Categories: Furniture & Furnishings