1, Report:
#1515019
Posted Date:
Jan 07 2022
Viasat Inc Viasat satellite internet service Scam Alert Carlsbad California
Internet is not as described. I signed a contract based on what was advertised. With 24 hours I was completely disatified and called to cancel. Nobody returned my calls and emails. I called the head quarters in Carlsbad to get resolution. A foreign customer service answered the call...
Entity
Categories: internet
2, Report:
#1491185
Posted Date:
Feb 02 2020
ViaSat, Inc Excede Internet Charged me for service after I cancelled and they had disconnected the service Carlsbad CA
I called and cancelled my internet service on 11/20/2019 which was the first day of the next billing cycle. The customer service representative told me that since I had my account on auto pay, they had already billed my credit card for the next month (11/20/2019-12/19/2019) and , ev...
Entity
Categories: Internet, Internet Service Provider, Internet Services
3, Report:
#1476752
Posted Date:
Apr 09 2019
ViaSat Inc LOW Quality Streaming Images JUST TO FORCE ME TO PAY MORE Fl Orlando
On March 3, I had ViaSat internet installed. It worked and I tested it that evening, attempting to watch Netflix like we typically do. I saw that the picture quality was horrible and immediately called about the service and quality.
I found out what they didn't tell me they throttle...
Entity
Categories: Internet, phone, and TV services, internet
4, Report:
#1410573
Posted Date:
Nov 06 2017
ViaSat, Inc The service for the WIFI is awful and very poor customer service. false advertising, poor customer service and installer lied and said it was month to month service. Englewood Colorado
My boyfriend and I live in a rural area. They told us that this would work great for internet services. The WIFI was awful and we called to cancel and they said please send back the eye and the modem and we will stop the billing. Mind you when they came to install the man told us th...
Entity
Categories: Internet Services
5, Report:
#1405903
Posted Date:
Oct 12 2017
ViaSat Inc. Exede Was automatically charged for the bill and I never authorized auto pay. Carlsbad California
Setup an internet service account with Exede about 2 months ago. Upon setting up account, I was asked for my card information. I asked why and was told it was only to activate the account.
Was never asked if I wanted to setup auto pay. Today, 10/12/2017, I was charged $89.98 auto...
Entity
Categories: Internet Services
6, Report:
#1336318
Posted Date:
Nov 03 2016
Direct TV and exede internet ViaSat Inc - Wildblue Internet servises Direct TV and Exede bundle package is a big LIE to trap you Englewood Colorado
On October 13, 2016 I called DirecTV to get a deal on a bundle of satelite TV and internet since we were moving to a difference house. They offered me a package for $70 and I was told that the internet was going to be faster that what I already had. They made sound that the internet...
Entity
Categories: Internet Services
7, Report:
#1309340
Posted Date:
Jun 03 2016
Exede Internet - ViaSat, Inc. Simply the worst internet scam available anywhere.... USA Nationwide
I installed Exede Internet's (from ViaSat, Inc.) sattelite dish on my house for the high speed internet they advertised on their website. Not only was the connection slower than any coffee shop/airport Wifi, but I couldn't even access many sites I use on a regular basis because of ...
Entity
Categories: Computer Fraud
8, Report:
#1230657
Posted Date:
May 21 2015
ViaSat, Inc. Exede or WildBlue Internet Services LIED, OVERCHARGED Nationwide
Exede Satellite Internet Provider is definitely a rip-off. I have only had services with them for a week, and I am already unhappy and stuck in a two-year agreement.
I called to have Satellite Internet installed because there is no other high-speed available in my area. The ins...
Entity
Categories: Internet Service Providers
9, Report:
#1187928
Posted Date:
Dec 01 2014
EXEDE ALIAS ViaSat, Inc. WILD BLUE, and a hundred other aliases, worldwide. LIARS, CHEATS, EXTORTIONISTS !!!!!!!!! ENGLEWOOD Colorado
Entity
Categories: Internet Services, Internet Service Providers
10, Report:
#1072778
Posted Date:
Jun 24 2014
Vaisat, Inc./Wild Blue Communications & Exede Communications BEWARE! Choose death over using this company. Englewood Colorado
When I ordered the services, I was told I was getting the new 12 gig speed. I asked about up front costs and was told the promotion was free installation along with the $49.99 account set up fee, then the first month’s service. When the installer, very unprofessional with the appe...
Entity
Categories: Internet Service Providers