1, Report:
#1476049
Posted Date:
Mar 27 2019
answersby.com DO NOT WASTE YOUR MONEY ON THIS TECH SERVICE.
My Acer computer running Windows 8 crashed after an unauthourized update by Microsoft. With my system down, I called Acer and the only option was to subscribe to their technical support provided by Answersby.com.
Paid $199.00, USD which I was advised was for a year and after I paid,...
Entity
answersby.com
Categories: Computer Technical Support
2, Report:
#1303498
Posted Date:
May 04 2016
Answers by .com They told me for 99 .99 they would fix my acer tablet. Over the phone Web based Internet
I was directed their by acer they transfer my call. So I thought it was a good company. Once I was there a salesman or a intake person said that may problem was WELL in there scope of work over the phone. I explain that my tablet was not getting p...
Entity
Answers by .com
Categories: Computer Manufactures
3, Report:
#1209701
Posted Date:
Feb 17 2015
Answers By Destroyed not only my computer but my entire Company Nationwide
Answers By should be closed down and companies like Acer and gateway should not even have their names associated with them! This has given me a very bad taste in my mouth for these companies, and I will not buy another of their computers until they find another third party servi...
Entity
AnswersBy
Categories: Computer Service & Repair
4, Report:
#1151533
Posted Date:
Jun 02 2014
Answersby PC They say one thing on the phone and their receipt saids another Overseas Internet
I went to Acer with my computer over the phone and they connected me to a company. They told me they were authorized by Acer to work on my system because it was out of warranty. I called my spouse and got his permission to use our card to pay for the service becaus...
Entity
Answersby
Categories: Computer Help Desk
5, Report:
#1147258
Posted Date:
May 16 2014
Answersby Tech knows nothing - not even how to access my CMOS. Should be selling Slurpees at 7-11 Internet
Tech did not know how to access my CMOS even though they are Acer professionals. When I realized what she wanted I accessed my CMOS and she had me change my boot order to CD-DVD first. She then had me try to boot from a non-bootable disk. She then gave up and told me a senior tech w...
Entity
Answersby
Categories: Computer Service & Repair
6, Report:
#1146702
Posted Date:
May 14 2014
Answers By PC Support Sutherland Global EnterprisesAcer Beware of Computer Non-Service Ripoff - $99.99 Internet
Was connected to this company called AnswersBy PC Support by second party thinking ti was the factory service for Acer (Gateway) Computers. I told AnswersBy PC Support that my PC was not booting up. They guaranteed they could fix it and asked me for credit...
Entity
Answers By PC Support
Categories: Computer Service & Repair
7, Report:
#1138080
Posted Date:
Apr 11 2014
Answersby They are a 24/7 computer support company that rendered my computer unusable after fixing it. Internet
I just purchased a 1 year 15 incident service program for computer support. The first incident they looked at was unlocking my computer. They did that, but in the process the resolution on the screen was goofed up. And I had to fix that. Not that big of a deal.
The next incident the...
Entity
Answersby
Categories: Computer Service & Repair
8, Report:
#1068829
Posted Date:
Jul 21 2013
answersby Sutherland Global Enterprises Duped and swindled. No refund policy. Internet
This is an online tech support outfit. I called them because the manufacturer of my PC, ACER funnels all non-warranty calls to them. My PC was frozen. I made a few other calls to other companies and was able to get to a certain point with them and no further and no success in resolv...
Entity
answersby
Categories: Computer Help Desk
9, Report:
#1068058
Posted Date:
Jul 18 2013
Answersby Scam Internet
I called the company because my gateway net book would not boot up. I am somewhat technologically inclined. I know how to rest my computer to factory settings and erase all my saved files.This was not something that I wanted to do. I paid $99.99 and transfered to technical supp...
Entity
Answersby
Categories: Computer Service & Repair
10, Report:
#911938
Posted Date:
Jul 14 2012
AnswersBy.com Robbed Me For $149.99 Internet
I retained AnswersBy.com to help me solve a problem I was having with a Gateway laptop computer. After spending several hours on the phone with them, they determinined that the brand new hard drive I had purchased and installed for the laptop was defective. So after three weeks of c...
Entity
AnswersBy.com
Categories: Computer Service & Repair
11, Report:
#881798
Posted Date:
May 12 2012
AnswersBy Unethical, Money Thieves, Scam, False Information, Internet, Internet
I have Acer computer so I went to Acer's website to contact their technical support. Acer's website is linked to AnswersBy, so I called them. I was advised by another company I called previously that my computer has been hacked. However, I thought since I have Acer maybe it's better...
Entity
AnswersBy
Categories: Computer Service & Repair