1, Report:
#1377021
Posted Date:
Jun 04 2017
Chapman BMW Chandler Certified Pre-Owned vehicle scam Chandler Arizona
Summary– Chapman BMW dealership dupes customer into buying a “certified pre-owned” vehicle, but doesn’t stand behind the warranty. They ignore multiple attempts from the customer to contact or resolve the issue, until a complaint with the Better Business Bureau results in ...
Entity
Chapman BMW Chandler
Categories: Auto Dealers
2, Report:
#1303227
Posted Date:
May 03 2016
CHAPMAN BMW ON CAMELBACK JOE AGUSTA (SALES), STEVE SUCKER (FINANCE), DOUG MARTIN (SALES MGR), DAVE SMALL (FINANCE) BOB COTA (GM) LIARS-CREDIT MISREPRESENTATION-NON-APPROVAL OF CREDIT PULLS-RUDE-MISREPRESENTATION Phoenix Arizona
The credit and sales personnel lied to me regarding my approval of credit. They told me I was approved with BMW at 3.99%. I wanted to use my own credit union but they said we already have your approval, just go with BMW. Then, 2 weeks later I get a denial letter from Chase Bank. My ...
Entity
CHAPMAN BMW ON CAMELBACK
Categories: Auto Dealers
3, Report:
#1186620
Posted Date:
Nov 04 2014
Chapman BMW On Camelback Cheats!! Not Trust Worthy!! Phoenix Arizona
Very disappointed! A year ago, these guys sold me a car with a Wrong Tire (Not Meeting Factory Specs) that was mounted incorrectly, to bag couple of hundred dollars for themselves. They did not mention a word back then during the sale. Now, I have Shimmy Steering Wheel problem and w...
Entity
Chapman BMW On Camelback
Categories: Auto Dealer Repairs
4, Report:
#1184746
Posted Date:
Oct 24 2014
Chapman BMW on Camelback Shifty Stories, Lofty Hoops to jump through, and poor a customer experience Phoenix Arizona
Entity
Chapman BMW on Camelback
Categories: Auto Dealers
5, Report:
#697082
Posted Date:
Feb 18 2011
Chapman BMW Collision Repair, CHAPMAN BMW messed us X5 power seats, stopped working, did not take responsibility! Tempe, Arizona
After taking 3 different quotes. I decided to get it fixed with Chapman BMW. Other 2 quotes were lower, their hourly rate was less than $90 vs. Chapman BMW was $120. The reason, I went with them was they have BMW in their name, So I thought they will be able to repair my X5 properly...
Entity
Chapman BMW Collision Repair, Tempe, AZ
Categories: Auto Repair Service
6, Report:
#679245
Posted Date:
Jan 06 2011
Chapman BMW Chapman BMW of Chandler Don't Get Took by Their Service Department!!! Chandler, Arizona
My wife took her BMW in for a new computer. The car was already diagnosed by my mechanic. He wasn't able to replace the computer because he had no way to program it once he was done. This can only be performed by a dealership. While the car was in the shop, we were told the computer...
Entity
Chapman BMW
Categories: Auto Dealer Repairs
7, Report:
#678099
Posted Date:
Jan 03 2011
Chapman BMW Chapman BMW Chandler Chapman BMW Doesn't Know How to Work on the Cars they Sell!!! Chandler, Arizona
My wife took her BMW in for a new computer. The car was already diagnosed by my mechanic. He wasn't able to replace the computer because he had no way to program it once he was done. This can only be performed by a dealership. While the car was in the shop, we were told the computer...
Entity
Chapman BMW
Categories: Auto Repair Service
8, Report:
#640293
Posted Date:
Sep 23 2010
North Scottsdale BMW DO NOT BACK UP THEIR REPAIR WORK. Worst service shop ever! Scottsdale, Arizona
I have found North Scottsdale BMW to be completely irreputable. Beware. For me they did not back up their work, nor did they represent the true amount of work my car needed at the onset, when they did the original diagnostic I asked for.
I brought an old BMW in and asked ...
Entity
North Scottsdale BMW
Categories: Auto Repair Service
9, Report:
#589107
Posted Date:
Apr 03 2010
Chapman BMW, LLC A Dealership That Can't Diagnose The Cars They Sell!!! Chandler, Arizona
In the Fall of 2009 I had a non-BMW mechanic diagnose my girlfriend's car. He said the computer was bad and needed replaced.
He couldn't replace the computer himself because it would require programming. This is something that can only be done at a dealership, so he was...
Entity
Chapman BMW, LLC
Categories: Auto Repair Service
10, Report:
#542388
Posted Date:
Jan 29 2010
Chapman BMW Collision Center Overcharged for minor rear bumper repair Tempe, Arizona
BMW 528 I recieved minor quater size rub mark on rear center bumper sliding accross ice while loading on a tow truck. Tow company is willing to pay for the repair.
Estimate from certified BMW auto body shop; Chapman BMW Collision quoted $804.53. BMW will not allow ...
Entity
Chapman BMW Collision Center
Categories: Auto Dealer Repairs
11, Report:
#444234
Posted Date:
Apr 17 2009
Chapman BMW Lease contract was altered and after I signed it. Forged my signature Phoenix Arizona
On February 2, 2007, I entered into a 3 year lease agreement with BMW USA on a 2007 BMW 335i at Chapman BMW on Camelback.
When I had received my first bill from BMW, I called the dealership to ask why my rate was higher than what was originally in the contract, and I was told tha...
Entity
Chapman BMW
Categories: Auto Dealers
12, Report:
#353528
Posted Date:
Jul 21 2008
German Motor Works Great and Timely Service is NOT this company's motto. 4 MONTHS STILL NO VEHICLE JUST BROKEN PROMISES AND LIES Scottsdale Arizona
My vehicle was delivered to German Motor Works in March of 2008 (mid month). Andrew Gharibian, the owner and master BMW mechanic, diagnosed the problem with the engine since the timing chain had broken that the vehicle needed a new engine. This diagnosis was given to me on April 4...
Entity
German Motor Works
Categories: Auto Repair Service
13, Report:
#278873
Posted Date:
Nov 02 2007
Chapman BMW Chapman Sold Certified BMW with Uncertified parts and a destroyed front bumper. HID IT from the buyer. Scottsdale Arizona
My problem is that Chapman BMW sold us Certified BMW Used car that had a trashed front end. This was during the previous owners care in which it looks as if the previous owner scraped the bottom of the front bumper on several curbs. Admittedly Chapman admitted there was repairs don...
Entity
Chapman BMW
Categories: Auto Dealers