1, Report:
#1013589
Posted Date:
Feb 13 2013
Dell Dell Computers Dell sells Canon but fails on product support Internet
I purchased a Canon EOS 60D Camera from Dell on 12/4/2012. With the purchase I added an extended warranty. The Dell rep assured me if anything went wrong Dell would take care of it for me. Two months later my camera had an issue so I called Dell. Took 2 days of calling to find out t...
Entity
Dell
Categories: Cameras & Video
2, Report:
#873309
Posted Date:
Sep 12 2012
Dell Dell Computers Rip off, lie, theft, deception, corrupt, not-even-in-fine-print, NEED-TO-KNOW Round Rock, Texas
Before you shop online at the Dell outlet, or at Dell at all, you need to know the following:Today, 4/24/12, I had an awful, awful, awful experience with Dell.My XPS L502X arrived that I had ordered from the Dell Outlet website.In the box was not the computer that I had ordered.NOTE...
Entity
Dell
Categories: Computer Dealers
3, Report:
#875090
Posted Date:
Apr 28 2012
Dell Dell Computers new dell xps studio laptop rip off junk made with used parts lemon computers Internet
Explanation of complaint:> Two years ago I purchased a Dell Laptop for my birthday within just couple weeks the computer gave me problems and didn't work properly. I contacted dell for a complete refund and was continually denied. Dell simply kept sending me parts, having technic...
Entity
Dell
Categories: Computer Manufaturers
4, Report:
#856351
Posted Date:
Mar 20 2012
Dell Dell Computers Ripped Off Internet
I was just ripped off by Dell. Can anyone recommend a course of action for recourse?
The Dell laptop we have is not keeping a charge anymore. We called Dell and they tell us we need a new battery for the laptop, we purchase the new battery at at price of $192.
We call the...
Entity
Dell
Categories: Computer Manufaturers
5, Report:
#753209
Posted Date:
Jul 15 2011
dell dell computers dell inspiron 570 bad software salesman lied refuse to take back or fix round rock, Texas
I purchased a dell 570 desktop on june 13 delivery date was june 27 and yesterday it died, the harddrives disappeared and they wont help. i called and called all they told me was that if i wanted it fixed it would be 120$ after i purchased a 2 year warranty at ordering. ...
Entity
dell
Categories: Computer Manufaturers
6, Report:
#637717
Posted Date:
Sep 05 2010
Dell computers free software upgrade never received Internet
in 2007 when i had my dell computer built it was in the windows transition period, mine was built with windows xp and was supposed to get that free upgrade disc to vista never recieved. now that i call dell they say my computer is not eligible even though when i bought new it was
Entity
Dell
Categories: Computer Software
7, Report:
#580378
Posted Date:
Mar 13 2010
Dell Computers / Dell.com XPS 630i freezes and then makes a whining sound Round Rock, Texas
My Dell XPS 630i constantly freezes and then makes a whining noise. Dell support can't fix it because hardware says it's software and software says it's hardware. So far they can't help me so I did some research online and found many, many have the same problem and that ...
Entity
Dell Computers / Dell.com
Categories: Computer Fraud
9, Report:
#520383
Posted Date:
Nov 06 2009
Dell - Dell Computers Avoid Dell refurbished computers at all costs! Round Rock, Texas
I had for 6 years a desk top HP computer that finally gave up the ghost, so had to buy a new computer. As I am on disability, so not only reliability but price is a huge option for me.
I decided to get a Dell 'scratch and dent' refurbished laptop from their website. ...
Entity
Dell - Dell Computers
Categories: Computer Manufaturers
10, Report:
#509378
Posted Date:
Oct 15 2009
Dell Dell Computers Dell Created a Problem, via their incompetent WEBSITE, and then Charged me for it. Round Rock, Texas
Dell screwed me out of a minuscule amount of money, by having an incompetent website.I lost $12.99 to Dell's incompetence.They offered a GPS unit for $119. and they offered free shipping.I went to their website and tried to buy it, but got error messages five consecutive times, whic...
Entity
Dell
Categories: Electronic Manufacturers, Miscellaneous Electronics
11, Report:
#494074
Posted Date:
Sep 14 2009
Dell Computers - Dell.com Sent defective computer; refused to replace, insisting on 'repair.' Internet
Do not, I repeat, do not continue to order computers from Dell.com! They need a serious decline in their sales to realize that they must improve their customer service! A few months ago, responded to an offer to purchase an XPS laptop from them with an included thre...
Entity
Dell Computers / Dell.com
Categories: Computer Dealers
12, Report:
#485592
Posted Date:
Sep 13 2009
Dell Computer Corporation, Dell, Dell Computers Corporation Wrong product received. Dell refuses to acknowledge their mistake. ,Nationwide
I ordered a wireless card for my laptop and instead got a desktop card.
http://accessories.dell.com/sna/products/Wireless_WiFi/productdetail.aspx?c=ca&l=en&cs=cadhs1&sku=A2793800
TEW-421PC 54Mbps Wireless CardBus PC Card allows laptop users the mobile freedom to conne...
Entity
Dell Computer Corporation
Categories: On-Line Business, Computer Manufaturers
13, Report:
#147973
Posted Date:
Feb 17 2009
DELL Computers HAVE YOU LOOKED IN YOUR DELL LATELY? BOGUS PARTS INCL. Ripoff Round Rock Texas
Dell Rep. Sold me a computer with awesome capabilities. Told him that I was planning on upgrading the video card on my own, he told me Great Idea
I opened up my NEW DELL only to find that... YOU CAN'T! He Lied! I Called Dell to find out what was going on. 4 Days later, and 15 ...
Entity
DELL
Categories: Computer Manufaturers
14, Report:
#381992
Posted Date:
Nov 03 2008
Dell, Dell Computers, DHL Dell shipping Ripoff Round Rock Texas
I had ordered a replacement screen kit for a Dell Inspiron 9200 and requested that it be delivered 2nd day Air, UPS. Well, Dell shipped it 2nd day, DHL. And predictably, DHL, which does NOT service the area in which I live/work, dumped it off at the local Post Office 180 miles away!...
Entity
Dell, Dell Computers, DHL
Categories: Computer Help Desk
15, Report:
#387349
Posted Date:
Nov 03 2008
Dell - Dell Computers Gender, Age Discrimination Rip-Off, It happened to me, NOW it is happening at Dell,Inc. Round Rock Texas
I went to interview for a corporate security job at Dell Computer, Inc, that was being handled by a private security guard contracting agency. While I was referred to another lower, more precarious job, I learned later that I was not assigned to the security detail at Dell because I...
Entity
Dell - Dell Computers
Categories: Employers
16, Report:
#359547
Posted Date:
Aug 06 2008
Dell Computers/ Dell Financial Services/ Dell Customer Services, Dell Technical Support, Dell Chat Support Outrageous and I thoght unusual rip-off my Dell Computers. Naperville Illinois
Our problem with Dell began in Mar 08, when my daughter began having problems with her Dell laptop while away at college. I tried to arrange for the in-home service repair which I paid for in case such a problem occurred when she was away at college. I was able to speak to severa...
Entity
Dell Computers/Dell Financial Services
Categories: Questionable Activities
17, Report:
#297108
Posted Date:
May 16 2008
DELL Computers - Michael Dell Rotten Customer Service, Wont honor Warranty Round Rock Texas
I am very angry and frustrated with my DELL product, warranty service, employees and how my complaints have been handled.
I bought this DELL Dimension E510 just a couple weeks more than a year ago. At the time of purchase I also bought an extended 4 year IN HOME WARRANTY. Me...
Entity
DELL - Michael Dell
Categories: Computer Dealers
18, Report:
#281602
Posted Date:
Oct 29 2007
Dell, Dell Computer Corporation unscrupulous sales techniques, financing scams, unwillingness to fix computer which is under warranty, Round Rock Texas
I went to the library and found a Dell desktop. Wrote down information, including model number, called Dell and tried to order it. Salesman, Maurice Jones, did what he was trained to do. Told me he couldn't find it and therefore, he couldn't sell it. Switched me to a slightly up...
Entity
Dell Computer Corporation, Dell, Dell, Dell Computers
Categories: Computer Manufaturers
19, Report:
#190304
Posted Date:
May 07 2006
DELL Computers ripoff, taking adbantage of young people Nation Wide Nationwide
My daughter now 19 bought a computer from DELL last year after being authorized for a credit account. She is and has always been very financially savvy and responsible obtaining her first credit card on her 18th birthday.
Her purchase was a top of the line laptop computer and she...
Entity
Dell
Categories: Computer Dealers
20, Report:
#181797
Posted Date:
Mar 17 2006
DELL COMPUTERS Ripoff OUTSOURCED CUSTOMER SERVICE NIGHTMARE Round Rock Texas
I purchased a Dell Laptop back in August of 2005, and when I got billed the charges were about $100 off. Over the next 6 months it has been a Complete Nightmare dealing with the outsourced Customer Service (yes you guessed it, India). They have no clue!They may speak English but the...
Entity
DELL
Categories: Computer Manufaturers
21, Report:
#177149
Posted Date:
Feb 20 2006
Dell Computers Dell.com Does not uphold its Customer Support agreement to U.S. customers base All You Get Is A India Call Center India
Customer Service is Dead!
Is it just me, or does anyone else feel that customer service in America is non-existent? For example: Dell Computers & Dell.com are ready & willing to take your order and take your money with the use of American English Speaking Employees working in t...
Entity
Dell Computers / Dell.com
Categories: Computer Manufactures
22, Report:
#162586
Posted Date:
Oct 30 2005
Dell Computers, Dell Printers, Dell Online, Dell Sales ripoff Austin Texas
I bought a stand alone all-in-one Print\Scan\Fax unit from Dell. I have a Dell computer, figured I would have no problems. The computer problem and solution is a different long drawn out story. Yes, there was a terrible problem with the computer which was straightened out.
The...
Entity
Dell
Categories: Corrupt Companies
23, Report:
#156608
Posted Date:
Sep 10 2005
Dell Computers ripoff REBATE offer Austin Texas
Dell rip-off! COMPUTER REBATE. ANYONE ORDERING A COMPUTER FROM DELL ON OR AROUND APRIL 2005. DELL SALES REP. STEPHEN MAXWELL PROMISED (I HAVE ACTUAL DOCUMENTS SUPPORTING REBATE) A $100.00 REBATE FOR A DELL DIMENSION 3000 SERIES. THE REBATE WAS PROCESSED BY: DEPT. #38000, DELL HOME S...
Entity
Dell
Categories: Computer Manufaturers
24, Report:
#126602
Posted Date:
Jan 09 2005
Dell Computers faultgy workmanship and consumer ripoff Austin Texas
I was having problems with the monitor on my laptop computer. I sent it in to be repaired. They replaced the monitor and for whatever reason they replaced the modem also. After I received it back I started having problems getting the A/C adapter to work. I made a call to Dell and th...
Entity
Dell
Categories: Computer Manufactures
25, Report:
#126114
Posted Date:
Jan 06 2005
Dell Computers does not honor $100 repate. Ripoff! Round Rock Texas
I purchased Verizon DSL through Dell.com which offered a $100 rebate through Dell. All forms were submited along with a copy of the packing slip from the dsl equipment. Dell refused the rebate based on no receipt, but when called, a representative stated that a copy of the credit ...
Entity
Dell
Categories: Computer Manufaturers