1, Report:
#1452366
Posted Date:
Jul 19 2018
Vacation play Vacationplay.com What a scam!! I was ripped off for a lot of money!! Hilton Head South Carolina
Vacation play offered me a 3 night stay in Hilton Head SC for $120 (that I would get back in discounts and refunds) - don’t believe that if I attended a 90 minute presentation the morning after I arrived. They offered me an upgrade to a hotel at the beach for $379 which I agreed t...
Entity
Categories: Vacation packages, Vacation resorts, vacations
2, Report:
#1176963
Posted Date:
Sep 15 2014
vacation play Direct Tour misrepresented what they were selling and the amount I had to pay. Hilton Head, South Carolina
Be very careful if Vacation Play calls you. They called me and I fell into their trap thinking it was a different resort. I have a vacation reservation at Spinnaker Resort at Hilton Head SC. All timeshares have tours and they give out coupons as a reward. This place led me t...
Entity
Categories: Travel Services
3, Report:
#1159159
Posted Date:
Jul 02 2014
Vacation Play Hilton Head Vacation Play lied about what they were selling me! They sold me a second vacation and did not deliver. RIP OFF! Woodstock Georgia
Vacation Play Hilton Head Guest Services sold us two vacation packages and only allowed us to go on one trip. We paid for both trips by credit card. We took the first trip as paid for and was fine. When we got ready to take the second trip, we called to make the reservation ...
Entity
Categories: Resorts
4, Report:
#1140249
Posted Date:
Apr 20 2014
vacation play/HHID Booked a package deal any refused to guarantee the it! Woodstock Georgia
Booked 2 specials with vacation play a month in advance only to find out 2 days before the trip that the representative booked the packages wrong and one was changed to a regular price. No one NEVER contacted us to inform of us of any problems with our reservation. Tried to reach ...
Entity
Categories: Consumer Services
5, Report:
#986190
Posted Date:
Dec 23 2012
Vacation Play Company refuses to reimburse me some or all of my money. We cannot use the package that was purchased in 2010 due to financial reasons. I have asked them several times, but they insist they cannot r Internet
Company is terrible! We are unable to use this vacation package due to financial reasons. I have asked them numerous times if they could possibly refund me some or all of my money. They have stated they cannot; however, they offer to extend the travel dates for a fee since my trave...
Entity
Categories: Resorts
6, Report:
#968950
Posted Date:
Nov 14 2012
Vacation play Worst riff off Woodstock, Georgia
My husband and I go the food certificate that say what you can eat or drink. Well one restaurant we went to was Bombas grill in Hilton head and waitress and manager didn't want to do this certificate,well we had to get what was in the certificate,which was not good. The food came ou...
Entity
Categories: Restaurants
7, Report:
#940341
Posted Date:
Sep 13 2012
Vacation Play Buyer Beware , Internet
Initial package of $199 was fine, but then I received an email of qualifications that I didn't meet and followed the directions to call immediately. If you don't call and go on trip then you will be charged the normal rates. I called and the rep stated that she could change it and b...
Entity
Categories: Travel Services
8, Report:
#913765
Posted Date:
Jul 18 2012
Hilton Head Guest Services Vacation Play We were charged incorrectly and did not get what we paid for. The resort did not live up to their words , Internet
We received a call from Vacation Play offering a 3 day 2 night getwaway for 139.00, plus 100.00 worth of gift certificates. I told the rep that was an awesome package but I was planning a birthday trip and would need one additional day. She said that would not be a pr...
Entity
Categories: Resorts
9, Report:
#668898
Posted Date:
Dec 07 2010
Vacation Play Most Horrible Vacation We've ever taken Internet
I got a phone call from these people on Friday. We were in the process of moving so I didn't have time to talk to them. They were offering another vacation. We took one of their so-called all inclusive vacations earlier this year to Hilton Head. We were suppo...
Entity
Categories: Travel Services
10, Report:
#620651
Posted Date:
Jul 06 2010
Hilton Head Guest Services, Hilton Head Vacation Play Hilton Head guest services After persistant pestering, from vacation play I purchased a package deal and when I was ready to use my package, I found out that I could not go the the destination of my choice because I am single. Internet
After persistant pestering from a representative at Vacation play, I agreed to purchase one of the packages offered. Without incident on my part, Vaction Play recieved money for a package to 2 locations of my choosing. I was told the only thing I would have to do is book my trip and...
Entity
Categories: Resorts
11, Report:
#607823
Posted Date:
May 31 2010
Hilton Head Guest Services, Hilton Head Vacation Play Vacation Play -False Advertising Internet
My relatives booked travel through Vacation Play. They were told that the vacation would be at the Coral Resorts on Hilton Head Island, SC. They were informed that it was a beachfront resort and the package included benefits such as 8 FREE rounds of golf. The only stipul...
Entity
Categories: Resorts
12, Report:
#605372
Posted Date:
May 20 2010
Hilton Head Guest Services, Hilton Head Vacation Play Hilton Head Guest Services Charged my debit card without my permission! Woodstock, Georgia
These people pestered the crap out of me to go and I finally did. The hotel was not very nice - nothing like what they told me it would be. Resort my A**. They called me again and I thoguht maybe I'd go. They ended up charging my credit card without my author...
Entity
Categories: Lodging
13, Report:
#382750
Posted Date:
Feb 10 2010
Vacation Play.com Vacation Play Timeshare ripoff Woodstock Georgia
When I discovered that the Gatlinburg Getaway 3 night vacation was a timeshare ripoff the 24 hour cancellation period had passed. I had already charged $139.00 to my MasterCard. Angie at 1-800-881-1227 did not thank me for my donation. However, she did say there would be no refund...
Entity
Categories: Resorts
14, Report:
#467654
Posted Date:
Jul 09 2009
Hilton Head Guest Services, Hilton Head Vacation Play Bait and switch tactics and unethical sales practices Woodstock Georgia
A representative Lindsey Howell offered a package for 2 destinations for $99.00. I bought the package and upgraded and booked one of the destinations. Hours later I wanted to cancel the package. I called the company back, no one answered the phone.
I called back 2 days later ...
Entity
Categories: Resorts
15, Report:
#466620
Posted Date:
Jul 01 2009
Vacationplay VACATIONPLAY.COM FRADULANTLY TAKES MONEY FROM YOUR CREDIT CARD Woodstock Georgia
On June 27, 2009 my wife and I found what we thought was a great vacation package for 3 nights and 4 days in Gatlinburg Tennessee. We contacted the 800 number to get more information the Rep. Aaron (no last name) explain what the package consisted of and we said we want to talk it o...
Entity
Categories: Attorney Generals
16, Report:
#403816
Posted Date:
Jan 09 2009
HILTON HEAD HOSPITALITY DECEPTIVE TIMESHARE SALES Woodstock Georgia
Makes introduction phone calls to customers that are on the National Do
Not Call List.
Sends paperwork that is confussing.
Charges Service Fee after Customer has returned home. When confronted they refuse to explain the reason for the service fee truefully
Refuse to ...
Entity
Categories: Travel Services