1, Report:
#1520708
Posted Date:
Aug 24 2022
VRBO.com VRBO does not support renters who have been lied to about the listings or remove retaliation reviews. You have to do everything through the host, which is useless when they have already lied and cheated you out of money. They will not make the host change their listing.
We were told the house we were renting for a large amount of money had air conditioning. It had one small portable air conditioner (that we couldn't move) in one bedroom of a 2800 sq ft house. I complained to the host within an hour and they only said, sorry. I complained to t...
Entity
VRBO
Categories: Vacation Rentals
2, Report:
#1514873
Posted Date:
Jan 02 2022
VRBO VRBO.com VRBO refuses to side with guests, even when presented with valid evidence and admitting unreasonable Austin TX
We booked a stay at an apartment in Washington, DC. It looked good on the ad, but didn't have a lot of reviews, which should have been a red flag. My friend and I got to the apartment and the host did not adhere to COVID protocol, and stayed in the apartment to tell us miscellaneous...
Entity
VRBO
Categories: Property rental, Vacation rental fraud, Vacation Rentals
3, Report:
#1463499
Posted Date:
Oct 04 2018
You Found Paradise LLC Janna MacDowall Marge MacDowall You Found Paradise Extremely rude, acusatory and attempted to file a fraudulent insurance claim against my family. Laguna Beach California
Let me frist start by stating that my stay on one of her properties was 2 and a half years ago and I have been seething ever since. As I booked via VRBO.com, the review process is compliated and was unable to submit a review.
The owner of this company, Janna MacDowall was incre...
Entity
You Found Paradise LLC
Categories: Property Management
4, Report:
#1438806
Posted Date:
Apr 16 2018
Billy and Mary Jo DeRosato 610- 637-1148 Billy Mary jo Jo Billy and Mary Jo DeRosato, TwinBridge Lakehouse DeRosato 6106371148 VRBO.com Homeaway.com They new someone unauthorized my CC# I notified them in 10 hours of discovering it and they refused to refund my money Kunkletown PA Pennsylvania
These people are total scammers , someone who I knew used my CC# and booked a cabin , I politely 10 hours later informed theses scammers it was not me , that they never even corresponded with me ever in the past , I told them it was a fraudulent charge and I wanted a full refund , t...
Entity
Billy and Mary Jo DeRosato (610) 637-1148
Categories: Vacation packages, Vacation Rentals, Scammed and Ripped Off, Scammers
5, Report:
#1431773
Posted Date:
Feb 28 2018
Savannah Dream Vacations Rented a place that was not available which caused my daughter to miss a competition and me to pay a 100.00 fee for cancelling a car rental at the last minute. Georgia
I rented a property on Feb. 20, 2018 managed by Savannah Dream Vacations on VRBO.com. We were to stay in the property Mar. 1-4, 2018.
I paid in full up front and received a confirmation from VRBO. I thought it was a done deal. I logged into my VRBO account on Feb. 28, 2018 ...
Entity
Savannah Dream Vacations
Categories: Vacation Rentals
6, Report:
#1421231
Posted Date:
Jan 05 2018
VRBO.com Vacation rental by owner Vrbo is overrun with false listings, phishing scams Internet
I tried to book vrbo several times over the holidays and none of the listings where as advertised. Stay away from the listings that don’t use calendars but instead write in bold text “we have other listings”. There seemed to be no legit listings for the Disney area. These ar...
Entity
VRBO.com
Categories: false advertisement
7, Report:
#1408148
Posted Date:
Oct 24 2017
Jeanette Buerling Jeanette Milio VRBO Scam Palm Desert Palm Springs California
We had an awful experience with Jeanette Buerling. We rented her house in Palm Desert for the week after our wedding to relax and unwind for a mini honeymoon with our two dogs. Jeanette rents two properties on VRBO, which are both dog friendly:vrbo.com/716855 vrbo.c...
Entity
Jeanette Buerling
Categories: Lodging
8, Report:
#1403202
Posted Date:
Sep 29 2017
VRBO.com VRBO HOMEAWAY OWNERSDIRECT VRBO SCAMS OWNERS BY ACCEPTING FRAUDULENT CARDS AND LATER TAKES BACK THRU CHARGEBACK Calgary Nationwide
On July 12, 2017, a user booked a stay thru VRBO.com, which is a website that allows users to list and rent vacation rentals for short term, at my place from July 13-16, 2017. Payment was accepted on their website and was approved and processed. The tenant stayed and had enjoyed his...
Entity
VRBO.com
Categories: Websites
9, Report:
#1385116
Posted Date:
Jul 13 2017
Tahoe Mountain Lodging Deceptive Charging & False Advertising-Placed in room with no view as shown on website & overcharged Truckee California
I reserved a condo in Old Greenwood (Lake Tahoe) for summer 2017. When I originally booked my stay by phone I was not told my rates would increase except for the week of July 4th, in which Carla ended up giving me a night free because I thought the $700+\- rate seemed too high. I wa...
Entity
Tahoe Mountain Lodging
Categories: Lodging
10, Report:
#1321905
Posted Date:
Aug 11 2016
Homeaway VRBO VRBO cancelled my subscription WITHOUT EXPLANATION, refuses to say WHY IN WRITING OR ON PHONE! Internet
VRBO cancelled my $350.00 subscription without notice or refund, won't say why, and will not even discuss with me. As an owner of a luxury rental property, this has temporarily thrown my business into a tailspin, because they also LOCKED my account, denying me the ability to contact...
Entity
Homeaway
Categories: Lodging