91, Report:
#770423
Posted Date:
Aug 29 2011
Guardsman A business unit of Valspar Took my paid for protection and when time to protect the product they look at a picture and declare it's not covered. Grand Rapids, Michigan
I purchased furniture from the then still in business Fortunoff back in 2007. The salesperson completing the sale offered Guardman with a brochure from Fortunoff and one from Guardsman. The only difference is the Fortunoff one is glossy and Guardsman prints theirs on a 1...
Entity
Categories: Furniture & Furnishings
92, Report:
#761553
Posted Date:
Aug 05 2011
Guardsman/Valspar Valspar Refuse to honor their Elite 5 year Furniture Protection Plan. Grand Rapids, Michigan
On 2/6/10 my wife and myself purchased queen sleeper sofa sectional (item #4640339) with chase (item #4640367) at In Your Home Furnishings. My invoice number is: 35547A. We were informed by our sales representative concerning Guardsman, a furniture care and service provider. She inf...
Entity
Categories: Furniture & Furnishings
93, Report:
#725418
Posted Date:
Jul 26 2011
Guardsman Total scam. I could tell just from the initial phone call Grand Rapids, Michigan
Jennifer convertibles urged us to buy the Guradsman protection plan since we were about to have a baby. Now that it was time to clean up some spots they asked all kinds of questions and sent us a bottle so WE could clean it and if we chose we could still have them come clean it. BUT...
Entity
Categories: Home Warranty Companies
94, Report:
#755150
Posted Date:
Jul 19 2011
GUARDSMAN VALSPAR CORPORATION Paid for fabric protection/spot remover, Guardsman will not colmply due to my wording GRAND RAPID, Michigan
I had paid for the spot removal on couches when purchased in 2008. 2010 i started contacting Guardsman to have this issue resolved. I was denied at first because papers were received to late, then I was informed that the wording cleaning meant they could not service me. I went...
Entity
Categories: Upholstery
95, Report:
#752010
Posted Date:
Jul 12 2011
Guardsman Furniture Protection Plan I purchased the protection plan for my furniture. I submitted a claim. I was asked to submitted photos within a specific time frame to an incorrect e-mail address, resubmitted the photos and a copy Internet
I HAD PURCHASED A GUARDSMAN FURNITURE PROTECTION PLAN. I SUBMITTED A REQUEST FOR REPAIRS. I WAS ASKED TO E-MAIL PICTURES OF THE DAMAGE TO A WRONG E-MAIL ADDRESS. I RESUBMITTED MY PHOTOS ALONG WITH THE REQUESTED RECIEPT COPY OF THE CONTRACT TO THE CORRECT E-MAIL ADD...
Entity
Categories: Upholstery
96, Report:
#749537
Posted Date:
Jul 06 2011
guardsman Terrible customer service and too many loop holes! grand rapids, Missouri
I purchased a sectional from Ashley furniture and like many others on here, I also purchased the guardsman elite 5 yr. protection plan. the sales associate made it seem as if I could get my sectional cleaned as often as I needed especially since I have a child under 2! it all sounde...
Entity
Categories: Sales People
97, Report:
#747433
Posted Date:
Jun 30 2011
Guardsman of Valspar Guardsman Service Center NON RESPONSIVE; DIFFICULT SERVICE REQUEST; MORONIC PROCEDURES & POLICY Grand Rapids, Michigan
I purchased a furniture protection plan when I purchased my sectional couch due to having two little kids at home. With kids having reoccuring accidents, i thought this would be an ideal purchase. After an accident spill or an accidental bodily fluid from kids had happen...
Entity
Categories: Cleaning Services
98, Report:
#703831
Posted Date:
Mar 07 2011
Guardsman Valspar Corporation scam artists Grand Rapids, Michigan
I paid an extra $200 when purchasing my leather sofa and loveseat from Bob's Furniture to ensure that they would cover any damages that occur. I filed a claim and they requested that I email them photos so I did. I have only had the furniture for 2 years and it alr...
Entity
Categories: Warranty Companies
99, Report:
#702244
Posted Date:
Mar 03 2011
BOB'S FURNITURE AND GUARDSMAN PROTECTION PURCHASED $2200. of furniture from BOB'S.I WAS TALKED INTO GETTING HIS FOOL-PROOF,NO GIMMICK PROTECTION PLAN.SOUNDS GREAT,BUT DO'T TRY AND COLLECT.THIS IS A 5 YEAR PLAN .AFTER THE FIRST YEAR BOB'S HAN, Internet
4/11/09
purchased sofa,loveseat,and chaise from Bob's discount furnitue store in Totawa,N.J.
8/27/10
had a birthday party for a 4 year old. 17 four and five year olds
8/30/10
filed a report with Guardsman protection purchased through&n...
Entity
Categories: Upholstery
100, Report:
#692846
Posted Date:
Feb 09 2011
GUARDSMAN GUARDSMAN FURNITURE WARRANTY DENIED CLAIM TO PEPAIR BROKEN FURNITURE GRAND RAPIDS, Michigan
took out a warranty with guardian for furniture i purchased at havertys in port richey fl. the couch frame is broken and fabric tearing. i reported this to guardian, filled out a form and sent it in. they denied the claim because they said they do not cover t...
Entity
Categories: Upholstery