- Report: #702244
Complaint Review: BOB'S FURNITURE AND GUARDSMAN PROTECTION - Internet
Reported By:
joe cos -
rockaway, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
BOB'S FURNITURE AND GUARDSMAN PROTECTION
Internet, United States of America
Phone:
860-645-3208
Web:
WWW.MYBOBS.COM
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
BOB'S FURNITURE AND GUARDSMAN PROTECTION PURCHASED $2200. of furniture from BOB'S.I WAS TALKED INTO GETTING HIS FOOL-PROOF,NO GIMMICK PROTECTION PLAN.SOUNDS GREAT,BUT DO'T TRY AND COLLECT.THIS IS A 5 YEAR PLAN .AFTER THE FIRST YEAR BOB'S HAN, Internet
- 4/11/09 purchased sofa,loveseat,and chaise from Bob's discount furnitue store in Totawa,N.J.
8/27/10
had a birthday party for a 4 year old. 17 four and five year olds
8/30/10
filed a report with Guardsman protection purchased through Bob's
9/15/10
repair team responded to my home .informed sofa must be replaced
9/18/10
rep from guardsman called and stated their not liable for that type of tear
9/30/10
put in a letter of protest to the Executive review board
10/15/10
recieved answer from Executive board.
bottom line--they don't want to take responsibility for plan
want to return remaining money for plan
10/15/10 - 3/3/11
during this time i made at least 10-12 calls to Bob's .they always had an excuse about the system being down. once they were getting a new system,won't be up and running for 2-3 weeks.got the run-around for months
bottom line- Bob's agree sofa needs to be replaced BUT Guardsman is responsible
