101, Report:
#755150
Posted Date:
Jul 19 2011
GUARDSMAN VALSPAR CORPORATION Paid for fabric protection/spot remover, Guardsman will not colmply due to my wording GRAND RAPID, Michigan
I had paid for the spot removal on couches when purchased in 2008. 2010 i started contacting Guardsman to have this issue resolved. I was denied at first because papers were received to late, then I was informed that the wording cleaning meant they could not service me. I went...
Entity
Categories: Upholstery
102, Report:
#752010
Posted Date:
Jul 12 2011
Guardsman Furniture Protection Plan I purchased the protection plan for my furniture. I submitted a claim. I was asked to submitted photos within a specific time frame to an incorrect e-mail address, resubmitted the photos and a copy Internet
I HAD PURCHASED A GUARDSMAN FURNITURE PROTECTION PLAN. I SUBMITTED A REQUEST FOR REPAIRS. I WAS ASKED TO E-MAIL PICTURES OF THE DAMAGE TO A WRONG E-MAIL ADDRESS. I RESUBMITTED MY PHOTOS ALONG WITH THE REQUESTED RECIEPT COPY OF THE CONTRACT TO THE CORRECT E-MAIL ADD...
Entity
Categories: Upholstery
103, Report:
#749537
Posted Date:
Jul 06 2011
guardsman Terrible customer service and too many loop holes! grand rapids, Missouri
I purchased a sectional from Ashley furniture and like many others on here, I also purchased the guardsman elite 5 yr. protection plan. the sales associate made it seem as if I could get my sectional cleaned as often as I needed especially since I have a child under 2! it all sounde...
Entity
Categories: Sales People
104, Report:
#747433
Posted Date:
Jun 30 2011
Guardsman of Valspar Guardsman Service Center NON RESPONSIVE; DIFFICULT SERVICE REQUEST; MORONIC PROCEDURES & POLICY Grand Rapids, Michigan
I purchased a furniture protection plan when I purchased my sectional couch due to having two little kids at home. With kids having reoccuring accidents, i thought this would be an ideal purchase. After an accident spill or an accidental bodily fluid from kids had happen...
Entity
Categories: Cleaning Services
105, Report:
#703831
Posted Date:
Mar 07 2011
Guardsman Valspar Corporation scam artists Grand Rapids, Michigan
I paid an extra $200 when purchasing my leather sofa and loveseat from Bob's Furniture to ensure that they would cover any damages that occur. I filed a claim and they requested that I email them photos so I did. I have only had the furniture for 2 years and it alr...
Entity
Categories: Warranty Companies
106, Report:
#702244
Posted Date:
Mar 03 2011
BOB'S FURNITURE AND GUARDSMAN PROTECTION PURCHASED $2200. of furniture from BOB'S.I WAS TALKED INTO GETTING HIS FOOL-PROOF,NO GIMMICK PROTECTION PLAN.SOUNDS GREAT,BUT DO'T TRY AND COLLECT.THIS IS A 5 YEAR PLAN .AFTER THE FIRST YEAR BOB'S HAN, Internet
4/11/09
purchased sofa,loveseat,and chaise from Bob's discount furnitue store in Totawa,N.J.
8/27/10
had a birthday party for a 4 year old. 17 four and five year olds
8/30/10
filed a report with Guardsman protection purchased through&n...
Entity
Categories: Upholstery
107, Report:
#692846
Posted Date:
Feb 09 2011
GUARDSMAN GUARDSMAN FURNITURE WARRANTY DENIED CLAIM TO PEPAIR BROKEN FURNITURE GRAND RAPIDS, Michigan
took out a warranty with guardian for furniture i purchased at havertys in port richey fl. the couch frame is broken and fabric tearing. i reported this to guardian, filled out a form and sent it in. they denied the claim because they said they do not cover t...
Entity
Categories: Upholstery
108, Report:
#684320
Posted Date:
Jan 19 2011
Guardsman Furniture Protection - Valspar Corporation Bad Furniture Protection Plan, not worth the money spent on it, bad customer service Grand Rapids Michigan
I was doe-eyed with the promises Guardsman made about their product to protect my new sofa that cost a bit of money from La-Z-boy.
What I didn't expect from the purchase of the service was that it would basically cover nothing.
Even when I was prompt in reporting the damage/rip t...
Entity
Categories: Furniture & Furnishings
109, Report:
#656656
Posted Date:
Nov 19 2010
okinus credit solutions quality time tried to overcharge me Pelham, Georgia
Made the worst mistake when I agreed to finance my Ashley Furniture through Okinus Credit Solutions! This is a company in Pelham, Ga. (formerly known as Quality Time of America) and only became accredited with the BB on 9-30-10, which was 16 months after I signed a contract w...
Entity
Categories: Financial Services
110, Report:
#657749
Posted Date:
Nov 08 2010
GUARDSMAN SERVICE Buyer BEWARE...DO NOT PURCHASE GUARDSMAN SERVICE - Denied claim Grand Rapids, Michigan
Purchased furniture from Havertys and was advised to purchase Guardsman Service Protection Plan for upholstered furniture all accidental stains and damages would be covered for 5 years. Stay worry free and protect furniture was pitched.
After 1 year got spot on upholstered ...
Entity
Categories: Upholstery