131, Report:
#749977
Posted Date:
Jan 21 2016
Apex / Vivint Alarm State of the art equipment isn't ; High pressure sales ; possible acts to stimulate interest in security Provo, Utah
Shortly after reports of odd encounters with strangers in our small neighborhood ( a stranger offered to help bring groceries inside for me.) a man who spoke quickly & earnestly knocked on our door offering free security equipment & installation. He identified himself as Sha...
Entity
Categories: Security Services
132, Report:
#750819
Posted Date:
Jan 21 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/6c3f6864-f07f-4439-8626-d8078715a4bc.png)
Vivint Apex Be Careful of this company Provo , Utah
Be careful of this Alarm Co. They are a ripoff and are only out for your money. Back September 2010 when I lost my job I called to cancel this service and they told me they would cancel but we would owe them $275 for cancelation fees. I did not have the money so I sucked...
Entity
Categories: Home Security
133, Report:
#782497
Posted Date:
Jan 21 2016
APEX Alarms/Vivint False promises and broken agreements Internet
I was contacted by phone the first week of December 2010 by a representative saying I had been chosen to receive a free alarm system and one free months of service. I was required to pay for the second month up front but was told I could cancel at any time. They set an installation ...
Entity
Categories: Miscellaneous Electronics
134, Report:
#795922
Posted Date:
Jan 21 2016
Vivint Vivint-- APEX home security Vivint did not have a technician that could INSTALL THEIR BASIC SYSTEM, and I had to pay the price for their incompetence!!! Provo, Utah
We initially had Apex service and liked it. We were customers for 4+ years (well beyond the initial 3 year agreement that we signed)Then we moved, and was going to transfer service to our new home. We called Vivint to schedule technician to install our new system and they give us th...
Entity
Categories: Home Security
135, Report:
#796334
Posted Date:
Jan 21 2016
Vivint Alarm Systems prevously APEX Alarms Vivint did not provide service for an estimated time of six months to a year. Internet
I contracted Vivint previously APEX Alarms 3 years and five months ago and at the beginning they were monitoring my alarm and I was very please with the service but early this year I notice that they were not making follow up calls whenever my alarm would go off. For instance one sa...
Entity
Categories: Security Services
136, Report:
#795818
Posted Date:
Jan 21 2016
Vivint, Inc. Apex Alarm Company refuses to return my phone calls re: EFT release, permit charges, billing options Internet
There is a company called Vivint, Inc. who has gone door to door in my neighborhood asking to have our home as a model home for their company as an alarm systems company. We we're asked to be a model home and was given two cameras, two fobkeys, a control panel and a in home tracking...
Entity
Categories: Cameras & Video
137, Report:
#808339
Posted Date:
Jan 21 2016
Vivint Home Security Apex Alarm Deceptive Practices!! Salt Lake City, Utah
I took over my Vivint (formerly Apex) home security contract when I purchased my home. The former owner was a subscriber and the Vivint (Apex) people told me that I would be responsible for paying the cancellation fee if I terminated their service. Bear in mind that I was not the or...
Entity
Categories: Home Security
138, Report:
#846043
Posted Date:
Jan 20 2016
Vivint / Apex Refusing to cancel contract for over a year and wouldn't cancel for a military PCS. No respect for military provo, Utah
Apex was the name when I first signed up. Once they switched to Vivint I never got a new sign for the front of my house, I called many times because the system stopped working and all they wanted to do is sell me a new system. Then when I tried to cancel last year they said I couldn...
Entity
Categories: Home Security
139, Report:
#864875
Posted Date:
Jan 20 2016
VIVINT APEX There is always a catch....Buyer Beware!!! Provo, Utah
We have been with Vivint for 5 years and out of all those years we were happy for the first 3. When we were sold the system we were told it is a 3 year contract and that when we purchased new doors they would send a tech out for free to fix the doors so they would work with the syst...
Entity
Categories: Security Services
140, Report:
#869171
Posted Date:
Jan 20 2016
Vivint Alarms Apex Contract Review a MUST!!!! Internet
Their 36 months contract renews itself every year after the intital 36 month contraqct unles you cancel it prior to it self renewing!! I do not recal seeing this nor being told this. Usually contracts expire after their intial minimum coverage period. in this case 36 month. After th...
Entity
Categories: Security Services