161, Report:
#90178
Posted Date:
May 04 2004
Direcway ripoff - lies - misrepresentation Internet
The Direcway system did not work as advertised from day one. The installer made several mistakes that had to be corrected by an outside source at our expense. I was never able to drill down through a wed-site without errors. I was no longer able to access my Hotmail account or MSN M...
Entity
Direcway
Categories: Satellite Dish Companies
162, Report:
#45334
Posted Date:
Apr 19 2004
Direcway rip-off Internet
On 2/11/03 we had direcway install two-way satellite. From the very beginning we had problems. Of course the amount of the installation exceeded what we expected which was the $99 for install and $99 a month for the service and installtion. The equipment would not work so the ins...
Entity
Direcway
Categories: TV Advertisements
163, Report:
#87520
Posted Date:
Apr 14 2004
Direcway ripoff, slower than dial-up Tampa Florida
Less than 4 months ago we purchased a Direcway Satellite system for our computer. We live in a rural area where Cable and DSL and not provided yet. We watched the Demo on their parent companys Satellite DirecTV and it was amazing how fast it worked on the infomercial.
However ...
Entity
Direcway
Categories: Communications & Networking
164, Report:
#80985
Posted Date:
Feb 19 2004
Airisen ripoff! We paid the installation fee but months went by before they tried to schedule us. No answers to our calls, no refund. Easton PA
We opted for Airisen back in summer of 2003. After paying their $20 survey fee, months went by without any specific date for installation. Call after call and nothing. Sometimes the phone was disconcted, no answer, left message and no return call.
Had no idea what was going on....
Entity
Airisen
Categories: Communications & Networking
165, Report:
#75932
Posted Date:
Dec 27 2003
Direcway ripoff terrible customer service hardly ever works Nationwide
Same as every one else lies on how great the system is but yet never works. I got a few months credit but still more problems. I call evey couple of weeks since I don't like spending 2 hours on the phone.
The last time I called I got people from some foreign country who did no...
Entity
Direcway
Categories: Satellite Companies
166, Report:
#71653
Posted Date:
Nov 12 2003
DirecWay - Hughes Et All ripoff can not cancel service without punishing measures. Company will keep billing you for each month of service you don't use after you have called to cancel. El Segundo California
After calling this company in July of this year to cancel service I kept receiving new bills with amounts for service which I had not used. I gave the crappy equipment away in July and they even admit there has been no activity on that account but it was still deemed active a subjec...
Entity
DirecWay - Hughes Et All
Categories: Corrupt Companies
167, Report:
#70394
Posted Date:
Oct 29 2003
Direcway ripoff, My service is proof that all this is definitely FALSE ADVERTISING! Germantown Maryland
My Direcway internet service has never been all that much faster than regular dial-up. I am constantly experiencing lost connections. And to top it all off, I am limited to downloading only a certain amount of data according to their Fair Access Policy.
This system was and st...
Entity
Direcway
Categories: Internet Services
168, Report:
#41176
Posted Date:
Aug 23 2003
DIRECWAY Poor Everything! deceptive advertising equipment that works part of the time Maryland Internet
Seems like we all have the same story about Direcway. Only the names have changed..
Poor service, poor tech support, deceptive ads, ignorant billing departments and generally bad service.
My system, after installtion just quit working one day. Called Tech support, went throug...
Entity
DIRECWAY
Categories: Internet Services
169, Report:
#65957
Posted Date:
Aug 19 2003
Direcway Hughes ripoff Fort Lauderdale Florida
Hughes/Direcway is the biggest rip off ever!
I have been in contact with the BBB, and they have been in contact with Direcway/Hughe personal.
I received a phone call from one of the top people or at least they say she is. (Darleen Swan) A wonderful person!
I explained to her wh...
Entity
Direcway Hughes
Categories: Internet Services
170, Report:
#33532
Posted Date:
Jul 30 2003
DirecWay Internet Satelite Service ripoff/no service provided; fraudulant billing and customer service consumer fraud ripoff Nationwide Internet
On 9/13, I was supposed to have a satelite system installed for internet high speed access. My credit card had already been billed for the first installment.
After weeks and weeks of a horrendous nightmare of service people, phone calls, e-mails, three days off of work to accom...
Entity
DirecWay Internet Satelite Service
Categories: Internet Services