11, Report:
#1060187
Posted Date:
Jun 19 2013
Pooldeals.com, DPD Pools, Charlie Goss Did not ship, Delayed shipment for weeks, Did not cancel per my request and shipped anyway Internet New York
Ordered over $1100.00 worth of product from them. Got all but about $400.00 worth. They took their payment in full right away. Two weeks after the expected ship date for the pool liner, I got an email from Nicole telling me there will be a delay and the liner will ...
Entity
Pooldeals.com
Categories: Pools & Saunas
12, Report:
#1059652
Posted Date:
Jun 17 2013
www.pooldeals.com refuses to give any warranty information for a liner Grand Island New York
After having the liner I installed for only 2 summers, I opened my pool this year to find that the liner was dryrot. The colors of the pattern had faded and the bottom of the liner was almost white. I called the customer service number on their website and spoke to their repre...
Entity
www.pooldeals.com
Categories: Pools & Saunas
13, Report:
#1054559
Posted Date:
May 29 2013
pooldeals.com Charlie Goss Horrible customer service!!!! Internet
This is my correspondence with the OWNER Charlie Goss of pooldeals.com. minus the incredibly rude conversations via phone with customer service regarding where & when this order would be fulfilled & if I could pay to upgrade shipping to get it shipped & delivered timely. After a...
Entity
pooldeals.com Charlie Goss
Categories: Pools & Saunas
14, Report:
#1035869
Posted Date:
Mar 26 2013
PoolDeals.com Charlie Goss, Owner of Pooldeals.com PoolDeals.com Runs a Scam Operation!!! Niagra Falls, New York
I find that I have the exact same story as 15 other consumers (and for every one complaint there are likely a dozen more so this company is up to almost 200). What I find sad is the owner is clueless as to the damage of poor customer care. I felt sorry for the nice woman who first t...
Entity
PoolDeals.com
Categories: Home & Garden Stores
15, Report:
#946834
Posted Date:
Sep 26 2012
Pool Deals Ray-Maxx Pool Cover Internet
I bought a 36' x 18' pool cover from www.pooldeals.com in July of this year. My last pool cover lasted 8 years. This new pool cover made by Ray-Maxx didn't last one summer.
The Ray-Maxx pool cover I purchased from Pool Deals was advertised as thick 12-gauge wit...
Entity
Pool Deals
Categories: Pools & Saunas
16, Report:
#939664
Posted Date:
Sep 11 2012
pooldeals.com Pooldeals.com need to go bankrupt! Internet
I purchased a pool cover from pooldeals.com on 17th June 2010. This is a cover that comes with a 10 year warranty - best available. I frankly did not want to have to replace it again for as long as I owned the pool. At the beginning of this seas...
Entity
pooldeals.com
Categories: Pools & Saunas
17, Report:
#932214
Posted Date:
Aug 24 2012
pooldeals.com Solar Cover Rip Off Internet, Alabama
They are advertising solar covers that are 12 ml and 16 ml covers. I ordered 16 ml and they sent me a much thinner cover. Kept telling me they shipped me the right cover and refused to accept a sample back to prove it was the wrong cover. Would never buy again. &n...
Entity
pooldeals.com
Categories: Pools & Saunas
18, Report:
#893832
Posted Date:
Jun 06 2012
Pooldeals.com Pool Deals Horrible Company!!! Scam! Do not order from this company!!! Internet
This company is a joke! Poor customer service, misleading information online. Do not use unless you are willing to wait several weeks to get your order. I would not recommend this company to my worst enemy.
Entity
Pooldeals.com
Categories: Sporting-good Manufactures
19, Report:
#848861
Posted Date:
Mar 05 2012
Pooldeals.com Ordered wrong size pool liner and was refused exchange/return Internet, Nationwide
I recently purchased a pool liner for my above ground pool. I made a mistake and ordered the wrong size. I contacted the customer support department via email and recieved a response that there was a no refund / exchange policy on the website and I could try to sell the liner locall...
Entity
Pooldeals.com
Categories: Outdoor Furniture & Equipment
20, Report:
#803025
Posted Date:
Nov 30 2011
pooldeals DO NOT USE THIS COMPANY Grand Island, New York
I learned a valuable lesson here. I should have looked at the reputation of this company. I ordered a pool cover and water bags for my pool and it came fairly shortly. When the pool company came over to install the cover and winterize my pool, they found that 4 of ...
Entity
pooldeals
Categories: Pools & Saunas