11, Report:
#835721
Posted Date:
Feb 08 2012
Realplayer Superpass Keeps billing me for unused services. Will not allow me to cancel free trial Internet
I signed up for a free three day trial to realplayer superpass. I called to cancel within the first 24 hours. They make it very hard to find where to cancel by the way. Anyway I cancelled and I keep getting billed every 3 months. I spend an hour to call in an...
Entity
Realplayer Superpass
Categories: Computer Fraud
12, Report:
#751646
Posted Date:
Jul 27 2011
Mediacom Cable/Internet Service outage, internet goes in and out, now won't load superpass.real.com, Internet
I have Mediacom Cable and Internet service. The internet constantly goes in and out. We had an outage all day on July 10, 2011. I subscribe to live feeds on Superpass for Big Brother, which worked fine before the outage. Since the outage I cannot connect to Superpass. It keeps sayin...
Entity
Mediacom Cable/Internet
Categories: Cable TV
13, Report:
#390177
Posted Date:
Jan 03 2011
Realplayer - RealNetworks Beware Realplayer Superpass Billing Gambit Internet
Attempting to try out the Realplayer Free 14 Day Superpass, I downloaded the software and attempted to get it working. When I ran into compatability problems I didn't have the time or interest in dealing with I attempted to cancel my subscription, having never actually even used it....
Entity
Realplayer
Categories: Internet Services
14, Report:
#667234
Posted Date:
Dec 02 2010
RealNetworks I never subscribed to your superpass subscription and I'm currently being charged for it. Stop it and give my money back! New York, New York
I have being charged for a subscription that I have no memory of subscribing to and it's costing about $20 a month and it hasn't stopped even when I've asked. Their customer service is impossible to reach. I've called several times during the hour post but never got someone on the p...
Entity
RealNetworks
Categories: Internet Fraud
15, Report:
#591534
Posted Date:
Nov 06 2010
Rhapsody.com./Real.com Rhapsody Real Super Pass Deceptive Charges Internet
I signed up for a free 2 week trial of Rhapsody.com. After about 3 days, I realized that this service was over-priced and that I'd never use it in a way that was necessary to warrant the charges for their service, so I cancelled. I even got a confirmation email and figured that all ...
Entity
Rhapsody.com./Real.com
Categories: Internet Fraud
16, Report:
#567725
Posted Date:
Feb 11 2010
RealNetworks rn superpass rhapsody realplayer Another unauthorized credit card charge for Superpass Internet *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
In early February, 2010, we noticed RN*Superpass on our credit card bill for $14.99. We didn't have a clue what it was. Did a websearch and found it, with a lot of complaints about unauthorized charges.
Went to the RealNetworks Superpass website, and t...
Entity
RealNetworks
Categories: Video Stores
17, Report:
#530234
Posted Date:
Nov 29 2009
Real.Com Superpass I cancelled my Rhapsody account in October of 2007 but did not monitor my statements. They charged me $15.78 for 2 yrs after I cancelled. I didn't even want the first 2 years because I cancelled tho, Washington
I cancelled my Rhapsody account for Real.com - Superpass in October 2007. I actually cancelled it within 30 days of my trials period starting in 2005 but they did not cancel it as requested. Several months later, my girlfriend noticed that my credit card had multiple cha...
Entity
Real.Com Superpass
Categories: Internet Services
18, Report:
#454771
Posted Date:
May 23 2009
Gamehouse RealPlayer refused to refund my subscription cost though I was completely unable to use their product and diagnosis of my computer proved the issue did not lie with me. Internet / International
Gamehouse refused to return my subscription fee after I had several serious problems with their product.
Initially I had access problems with the site which took several weeks to turnaround. Replies via email took several days and though the reply was ineffective to correct the ...
Entity
Gamehouse RealPlayer
Categories: Internet Services
19, Report:
#438124
Posted Date:
Mar 27 2009
RN *Superpass Asia Pacific 866-420-5832 WA = Fraud - Watch Out for these Words on your credit card statements Waterloo Ontario Canada
I have had my credit card debited by RN *Superpass Asia Pac on numerous occasions since 2006.
To date, these criminals have been skimming dollars - on a monthly basis - from perhaps hundreds of thousands people's credit cards - including mine.
I have lodged a dispute with my b...
Entity
RN *Superpass Asia Pacific 866-420-5832 WA
Categories: Cross-Border Scams
20, Report:
#396382
Posted Date:
Dec 01 2008
Real.Com - Superpass Real.com ripoff. Only movies available from 1960's Slidell Louisiana
I joined real audio superpass online with realative ease. I was elated! The draw for me was unlimited movie viewing each month. I immediately went to the movie repository and discovered about 100 movies from the 60's and 70's.
This was insulting enough, until I tried to cancel...
Entity
Real.Com Superpass
Categories: BBB Better Business Bureau