191, Report:
#901611
Posted Date:
Jun 23 2012
hotels.com stole my money, unhelpful, broke the law Dallas, Texas
They were not helpful at all. On the website I searched for a hotel near my friends wedding (which i took a three hr bus ride from my house to the town).
Once I got to the city I hopstopped the hotel from where the wedding was (which on the website was 3 miles from the wedding) it ...
Entity
hotels.com
Categories: Hotel
192, Report:
#900611
Posted Date:
Jun 21 2012
Hotels.com Terees, agent and Ann - a Supervisor in Manilla, Philippines hotels, hotel, vacation, rooms, resorts, beach, beach front, rentals, condos, accomodations, discount, discount rooms, family accomodations, family, business, Internet
Hotels.com American based agent, Terese, told us that we could reserve the last room available right then, verify the beds and pet policy, and that if it wasn't what we need, they'd refund our deposit in 24 hours.
We contacted the hotel directly and learned that their policies did ...
Entity
Hotels.com
Categories: Lodging
193, Report:
#898007
Posted Date:
Jun 16 2012
Hotels.com No REFUND policy is unfair, Internet
I used hotels.com to book four nights at a motel. We ended up staying only 3. The motel was willing to offer a refund until they saw I booked it through hotels.com. I have contacted hotels.com by phone, email and chat over a dozen times and they lead me to believe ...
Entity
Hotels.com
Categories: Hotel
194, Report:
#886564
Posted Date:
May 22 2012
Quality Suites Lake Buena Vista CHEATED OUT OF A KING SUITE ORLANDO, Florida
I booked a prepaid King Suite through Hotels.com at Quality Suites Lake Buena Vista, FL. Upon check-in, all seemed normal; no exceptions were made to us. When we opened the room door, we found we were misled by the front desk clerk because this was not the King Suite we prepaid to g...
Entity
Quality Suites Lake Buena Vista
Categories: Hotel
195, Report:
#885560
Posted Date:
May 21 2012
hotels.com Refusal to Honor Price Match Guarantee! Internet
In November 2011 we booked through Hotels.com a 7 day stay for 4 people (2 rooms) at a ski resort in the Italian alps at 148 Euros per room per night. The stay was for mid-February 2012 The hotel contacted me a few days before the visit to confirm the arrangements.
The firs...
Entity
hotels.com
Categories: Hotel
196, Report:
#885453
Posted Date:
May 21 2012
Deluxe Inn Nebraska bob kanji, general manager over charge, price gauging, lieing about charges. nebraska city, Nebraska
this hotel cost me a total of 132 dollars. I was forced to stay here because all other hotels were full. there is no pool, the room was small, the bed was hard, there was a smell, and when i asked Mr. Kanji about the ridiculous price of the room (i should be getting a de...
Entity
Deluxe Inn Nebraska
Categories: Hotel
197, Report:
#883664
Posted Date:
May 16 2012
WORLD WIDE TRAVEL WORLD WIDE Newhall / Valencia, California
We fell victim to Larry McQuarrie on July 20, 2011. You can see our picture as well as two other foolish couples on their website ;o(. We had never believed in any gimmics but he is so good and he showed all these great pictures of his family on all these different...
Entity
WORLD WIDE TRAVEL
Categories: Travel Services
198, Report:
#876960
Posted Date:
May 02 2012
Hotels.com Hotels.com would not honor their price match guarantee even though I found a cheaper price on the Internet through the hotels on website. Internet
I made a reservation through hotels.com for Henley Park Hotel in Washington DC. When I discovered that Henley Park hotels website advertised a cheaper rate for for the hotel with breakfast included, I emailed hotels.com and asked that they honor their advertised price match guara...
Entity
Hotels.com
Categories: Hotel
199, Report:
#876557
Posted Date:
May 01 2012
Best Western Double room charge on credit card Dallas, Texas
Hotels.com charged my credit card $82.67 when I booked the room. A week later, when I checked in at the Best Western, the front desk asked for my credit card and had me sign a slip of paper. On the slip of paper, it stated that the room charge was $62.42. I immedia...
Entity
Best Western
Categories: Hotel
200, Report:
#873613
Posted Date:
Apr 25 2012
hotels.com hotel not handicap accessible, Internet
on Marhc 29, 2012 we arrived in Istanbul after some 30 hours of travel. I am a 74 y.o. woman with multilple sclerosis travelling with my daughter. We got to the Poem Hotel around 10:30 p.m. only to find that there was a Huge step on to the sidewalk and a fura...
Entity
hotels.com
Categories: Hotel