211, Report:
#816839
Posted Date:
Jan 02 2012
Staybridge Suites Lansing Horrible Night, Horrible Customer Service okemos, Michigan
Here's a true story about my recent stay at Staybridge Suites in Lansing, MI. I hope it helps you decide on whether or not to stay at this hotel:
First let me start by saying the room was very large, nicely appointed and clean. We were very happy with our choice. The only probl...
Entity
Staybridge Suites Lansing
Categories: Hotel
212, Report:
#810534
Posted Date:
Dec 17 2011
Best Western Plus Meridian Inn and Suites Hector (desk help) and Rania (general manager) If you thrive by being treated badly, stay here! Orange, California
Some franchise owners give franchises a bad, bad name as you will soon find out here. I am supposed to be staying at the Best Western PLUS Meridian Inn and Suites for six nights but I was basically put in a position to leave halfway through my stay. The company I contract wit...
Entity
Best Western Plus Meridian Inn and Suites
Categories: Hotel
213, Report:
#809658
Posted Date:
Dec 16 2011
Bay Bridge Hotel,North Bend Or. Bay Bridge Betty Bates -Betty is more like it.The hotel was more like the Bates Motel from Pyco Dark and Scarry. North Bend , Oregon
This starts with Hotels.com, my next report, Bay Bridge Hotel Operated by Bay Bridge Betty, booked a room for 2 nights through Hotels. com at the Bates motel aka The Bay Bridge Hotel the room was 75.00 advance ress. prepaid on my card. Drove 5 hour with 3 teenage swimmers for a meet...
Entity
Bay Bridge Hotel,North Bend Or. Bay Bridge Betty
Categories: Hotel
214, Report:
#800500
Posted Date:
Nov 22 2011
hotels.com false advertising Internet, Internet
I went online to book a smoking suite. Clicked on the best western and was given choice of smoking not smoking room. Clicked smoking.
Recieved confirmation of a smoking suite. When arriving at hotel , was told it was 100% non smoking and they would not give me a refund.
Called hot...
Entity
hotels.com
Categories: Questionable Activities
215, Report:
#797541
Posted Date:
Nov 13 2011
TripRes.com Corrupt and unethical business practices! Las Vegas, Nevada
I booked a hotel reservation on tripres.com and 2 days later I realized I couldn't use that reservation and needed to cancel. They told me they would charge $50 per person to cancel. Which meant a $100 cancellation for a $150 room reservation. This is ridiculous since my reservation...
Entity
TripRes.com
Categories: Travel Agencies
216, Report:
#793315
Posted Date:
Oct 29 2011
Hotels.com Bait and Switch, a confirmation does not mean your reservation is valid, Internet
I prepaid for 2 a night stay at luxury boutique hotel in Quebec City with hotels.com (at their rate of $573). I received a confirmation from hotels.com and requested a late check in as my flight would arrive at 11pm which was clearly indicated on the confirmation I received. However...
Entity
Hotels.com
Categories: Hotel
217, Report:
#791809
Posted Date:
Oct 25 2011
Hotels.com charged me $211 for a hotel stay and didn't refund me when they failed to provide the services promised. Dallas, Texas
Hotels.com promised us a hotel stay, free parking and a free shuttle to Disney Land park. When we went to the hotel to check in, we asked what time does the Disney Land shuttle leave, the attendant said there is not shuttle service to DL. We called hotels.com for an explanation and ...
Entity
Hotels.com
Categories: Hotel
218, Report:
#759903
Posted Date:
Sep 30 2011
Priceline.com Hertz rental car Vacation Package Nightmare Norwalk, Connecticut
My daughter went to Hotels.com, after three hours and her in tears I took the phone. They had withdrawn over $1500.00 from our account for flights that were wrong.I spent the next 7 consecutive hours on the phone, beginning at 10:30pm with a phone center in India. They stalled me wh...
Entity
Priceline.com
Categories: Travel Services
219, Report:
#770031
Posted Date:
Aug 28 2011
Hotels.com Someone posing as hotels.com hacked into the info and took my credit card info. I needed to cancel a day off of my reservation when I realized I had been scammed Internet
I called what I thought was QQuality Inn in Daytona Beach. The phone number was hacked by someone in India. I made my reswervations which I thought was through the front desk. 2 nights at $159.95. I needed to cancel one night and called the front desk 24 hrs prior to cancel. T...
Entity
Hotels.com
Categories: Hotel
220, Report:
#769535
Posted Date:
Aug 26 2011
entertainment book expedia.com, hotels.com Hotels.com coupon on the entertainment book is a scam Internet
I bought an entertainment book and was looking for coupons for my sons birthday - planning to stay overnight in a hotel.
I found the hotels.com coupon and it said refund $20 for two nights.
The page was not clear enough, so I called the number listed on there and asked about the r...
Entity
entertainment book
Categories: Hotel