21, Report:
#688972
Posted Date:
Jan 31 2011
AT&T AT&T steals money with GoPhone Internet
I boughAT&TGoPhone for my mom and put $40 on it. I specifically asked salesman at AT&T store will my minutes expire. He said No, your minutes would never expire. And guess what, after 90 days my mom's phone has no service. I called AT&T customer support and to my surpris...
Entity
AT&T
Categories: Cellular Phone Companies
22, Report:
#643160
Posted Date:
Sep 22 2010
AT&T GoPhone AT&T Wireless, GoPhone refuses to rollover minutes, stole $50 from my daughter's account. Never use ATT. Internet
I purchased $50 for my daughter to use on a prepaid phone. On the card, when I purchased it, it stated that the minutes would expire in a year. After 90 days, however, I am informed that her minutes are set to expire. I contacted ATT and they informed me that I cou...
Entity
AT&T GoPhone
Categories: Cellular Phone Companies
23, Report:
#458740
Posted Date:
Jun 05 2009
AT&T GoPhone Pay As You Go, even when you're going nowhere Nationwide
I've had a GoPhone for a couple years now, and until recently, it's been fine. They have two types of prepaid plans, a Pay as You Go (where you have to refill your account balance with phonecards, and the cost for any services you use are deducted from your balance), and a Pick Your...
Entity
GoPhone From AT&T
Categories: Cellular Phone Companies
24, Report:
#442355
Posted Date:
Apr 13 2009
AT&T/GOPHONE/PREPAID/PAYASYOUGO Lied/Mislead/Said whatever it took to make the sale/after the sale they were beyond Rude and Nasty Portland Nationwide
I am disabled, I live on income that is per Washington state far below the poverty level. I live alone and out in the country where I can afford to live cheaply. I neded an emergency phone, since I cannot afford a land line and a cell I made a choice and began searching the best dea...
Entity
AT&T
Categories: Cellular Phone Companies
25, Report:
#439475
Posted Date:
Mar 31 2009
AT&T Go Phone, charged for unanswered calls, no more renewal notices, poorer coverage, loss of prepaid balance Little Rock Arkansas
I, too, now have the problem of being charged for unanswered calls. The phone sits on my desk. It doesn't always happen, but sometimes if it rings and I don't answer, the screen will show that I've been charged. That never happened when it was Cingular. My prepaid plan is for te...
Entity
AT&T
Categories: Cellular Phone Companies
26, Report:
#412810
Posted Date:
Jan 16 2009
AT&T GoPhone Constant overcharging Gastonia North Carolina
Pretty simply, everything is overcharged.
The plan I am on is supposed to be $.10 a minute and $1 for each day that a call is made. At first it was like that and everything was fine. Over since about two months ago they have started charging me more and more though.
I had mad...
Entity
AT&T GoPhone
Categories: Telephone Companies
27, Report:
#403937
Posted Date:
Dec 22 2008
AT&T GoPhone Prepaid Cellular Failure to fulfill terms Internet
After building up well over $100 worth of minutes on an automatic refill/charge system for pre-paid cellular service, the system suddenly, without contacting me, failed to charge, and I was surprised to discover my service had been disconnected. I had to work for a long time with c...
Entity
AT&T GoPhone Prepaid Cellular
Categories: Cellular Phone Companies
28, Report:
#359839
Posted Date:
Aug 30 2008
AT&T Vesta Payments On A Gophone Company took unauthorized payments out of my bank account with debit card number Portland Oregon
Near the first of July, I received a surprise when my bank account had a debit of $25.00 that I did not recognize as something I had purchased or authorized.
Upon checking the internet, I found out that this was an AT&T Gophone payment company. This made me very angry feeling ri...
Entity
AT&T Vesta Payments On A Gophone
Categories: Bait-and-Switch
29, Report:
#271123
Posted Date:
Aug 17 2008
ATTWIRELESS/GOPHONE/CINGULARWIRELESS THEY SHUT MY PHONE OFF, KEPT MY MONEY, AND TOOK MY MINUTES INTERNET
I PURCHASED A PREPAY(PAY AS YOU GO) PHONE FROM ATT,AND I USED MY DEBIT CARD. I WAS VERY CAREFUL ON NOT USING MY MINUTES, ONLY FOR EMERGENCIES, LEAVING A BALANCE STILL OF 59.00 ON THE ACCOUNT. WELL, NEXT THING I KNOW, I AM SHUT OFF, NO MINUTES, NO PHONE. I ASKED THEM WHAT HAPPENS TO ...
Entity
ATTWIRELESS/GOPHONE
Categories: Cellular Phone Companies
30, Report:
#343120
Posted Date:
Jun 23 2008
Virgin Wireless / Sprint HORRIBLE customer service, DO NOT CHOOSE VIRGIN MOBILE!!!! (GoPHONE/ATT probably better!) United States Nationwide
VIRGIN MOBILE has awful customer service.
1) 4 out of 5 have an attitude, they are rude.
2) The automatic guide when you call is annoying and unhelpful, it takes forever to get to a live person.
3) The live operators will say they are transferring you to a specialist who t...
Entity
Virgin Wireless / Sprint
Categories: Cellular Phone Companies