- Report: #412810
Complaint Review: AT&T GoPhone - Gastonia North Carolina
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AT&T GoPhone
411 Cox Rd, Ste 160 Gastonia, North Carolina, U.S.A.
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AT&T GoPhone Constant overcharging Gastonia North Carolina
Pretty simply, everything is overcharged.
The plan I am on is supposed to be $.10 a minute and $1 for each day that a call is made. At first it was like that and everything was fine. Over since about two months ago they have started charging me more and more though.
I had made it a practice to have phone conversations as quickly as possible to save money. So many time I would have a phone conversation in less than one or two minutes and then be charged $.40 or $.50. It doesnt seem like much but this is double the rate I'm supposed to be paying so it is a rip off.
The amount I am charged is reported after every call. It does seem like money drains out of my account even faster than it reports though. Yesterday I was almost out of minutes, with $2.60 left in my account. I made a one minute phone call (which should be $.10 plus the $1 daily fee or $1.10) and after that I saw that I only had $.40 left in my account.. so once again I paid double what was supposed to be charged.
Also, on my phone there is an internet button that I accidentally press sometimes. I immediately hangup but invariably it reports that 100bytes or so were tranferred and this will be charged $.10 or $.20. This is more of a problem with poor phone design I think.
So my advice is to steer clear of AT&T. If you live in the Gastonia/Charlotte area I recommend Cricket as they are far superior in their service plan and you always pay a flat rate every month (which is half of what the other companies that are just now coming out with these flat rates charge).
I used to have Cricket but I figured I could save a few dollars buying minutes and using the phone very frugally.. guess not.
David
Gastonia, North Carolina
U.S.A.
The plan I am on is supposed to be $.10 a minute and $1 for each day that a call is made. At first it was like that and everything was fine. Over since about two months ago they have started charging me more and more though.
I had made it a practice to have phone conversations as quickly as possible to save money. So many time I would have a phone conversation in less than one or two minutes and then be charged $.40 or $.50. It doesnt seem like much but this is double the rate I'm supposed to be paying so it is a rip off.
The amount I am charged is reported after every call. It does seem like money drains out of my account even faster than it reports though. Yesterday I was almost out of minutes, with $2.60 left in my account. I made a one minute phone call (which should be $.10 plus the $1 daily fee or $1.10) and after that I saw that I only had $.40 left in my account.. so once again I paid double what was supposed to be charged.
Also, on my phone there is an internet button that I accidentally press sometimes. I immediately hangup but invariably it reports that 100bytes or so were tranferred and this will be charged $.10 or $.20. This is more of a problem with poor phone design I think.
So my advice is to steer clear of AT&T. If you live in the Gastonia/Charlotte area I recommend Cricket as they are far superior in their service plan and you always pay a flat rate every month (which is half of what the other companies that are just now coming out with these flat rates charge).
I used to have Cricket but I figured I could save a few dollars buying minutes and using the phone very frugally.. guess not.
David
Gastonia, North Carolina
U.S.A.
