311, Report:
#64381
Posted Date:
Jul 22 2003
Ancestry.com Billing Fraud - 2 years later Provo Utah
I had cancelled my subscription with Ancestry.com 2 years ago. This month I received a charge on my credit card for 99.90. When I contacted Ancestry.com they told me that they would not reverse the charges and that they had tried to get in touch with me.
When I advised them t...
Entity
Categories: Personal Services
312, Report:
#56982
Posted Date:
May 15 2003
MWI 24 Protect Valuemax billing ripoff fraud scam Internet Worldwide
MWI 24 Protect+ MWI VALUEMAX ripoff, fradulent billing, no previous contact Unknown Virginia? .....
Discovered two charges for $149.95 each from MWI Valuemax and MWI 24 protect+ on my account 5/14/03. Contacted my bank who conferenced me into a conversation with represtative of M...
Entity
Categories: Credit Card Fraud
313, Report:
#32802
Posted Date:
May 08 2003
ancestry.com billing ripoff notified them 4 times by email to cancel, they still billed my account. Orem Utah
Although I notified them 4 time via email to cancel this account and even told them that I was going to report them to the Atty Generals Office, they still went ahead and billed me because I didn't follow their terms and conditions. As I explained to Tracey, a erstwhile Superviso...
Entity
Categories: Corrupt Companies
314, Report:
#52583
Posted Date:
Apr 12 2003
Ancestry.com MyFamily.com, Inc. ripoff Took money out of my account after my cancelling membership through email. ripoff waste of time Provo Utah
I thought I would do something nice for my husband. He has always said he would like to find out about his ancestry. So I thought this would be perfect I input all of the unfo still could'nt get any info.
I put in my own info which I know is correct still no info. So when I ...
Entity
Categories: Corrupt Companies
315, Report:
#47487
Posted Date:
Mar 01 2003
Ancestry.com, Myfamily.com, Rootsweb.com rip-off not a trial subscription Provo Utah
their trial subscription isn't a trial subscription, it's a way to get your credit card and start charging you on a monthly basis, they're representitives are obviously on an incentive scheme that requires them to ignore when you cancel a subscription and they aparently have no qual...
Entity
Categories: On-Line Business
316, Report:
#45087
Posted Date:
Feb 12 2003
MyFamiliy.com ripoff Provo Utah
MyFamiliy.com Inc. Dba Www.ancestry.com They refused to give me a refund after I reported many problems with their site. Provo Utah .....
This customer signed up for a $79 trial period. After several weeks, he advised his stepson that he was having trouble navigating the site. ...
Entity
Categories: Corrupt Companies
317, Report:
#33971
Posted Date:
Nov 01 2002
ancestry.com AKA myfamily.com refuses to cancel one-year subsciption after 37 days Unknown Utah
this company refused to cancel my subscription, which i do not even recall submitting,because they claim I did not notify them until 37 days after the subscrition was signed. The necessary time period for notification was 30 days.
jim
sayville, New York
Entity
Categories: Computer Software
318, Report:
#26616
Posted Date:
Aug 11 2002
PC Doctor OnCall is a ripoff; they took the money but gave no service. Worldwide, Internet
I was inticed to purchase a one week subscription of computer repair from PC Doctor as their trial analysis told me I had 181 problems with my computer.
I paid the money via atm card and downloaded their program. After using it , the program stated it fixed all the problems. I th...
Entity
Categories: Computer Service & Repair
319, Report:
#20456
Posted Date:
May 09 2002
ancestry.com MyFamily.com Inc. deceptive practices INTERNET USERS BEWARE!! Orem, Utah
INTERNET USERS BEWARE!!
Approximately One Year ago, I subscribed for a Three (3) Month period to Ancestry.com via the Internet, as my Mother and Grandmother wanted me to do some checking on our family history. Because I had heard of Ancestry.com, I foolishly assumed that they we...
Entity
Categories: Internet
320, Report:
#5209
Posted Date:
May 21 2001
MyFamily.com & Ancestry.com--BEWARE billing practices & customer service
BEWARE: DO NOT JUST TELL A PERSON WHO CALLS YOU THAT YOU DO NOT WISH TO RENEW---YOU WILL BE AUTOMATICALLY RENEWED. THEY WILL BE GLAD TO CANCEL YOUR SUBSCRIPTION WHEN YOU CALL TO SAY YOU WANT IT CANCELLED, BUT THEY WILL NOT REFUND ANY MONEY THEY TOOK FROM YOUR CREDIT CARD FOR THIS A...
Entity
Categories: Internet Services