321, Report:
#11640
Posted Date:
Jan 15 2002
Cybersonic Toothbrush System is a joke waiting for delivery Since November
Two toothbrush sets were ordered on Nov 19th, 2001 and were paid in full via credit card. I'm still waiting for delivery. My last contact with the company via phone was in mid December '01 wherein I was promised that they would arrive on Dec 24th, '01. The customer service line i...
Entity
Michael Adams
Categories: On-Line Business
322, Report:
#11480
Posted Date:
Jan 14 2002
cybersonic useless ripoff
i have been trying for 2-3 months to get cybersonic to send me my replacement toothbrush heads that i have been charged for on my credit card. i have spoken to a customer rep. and left a message, was told there was a back order but they would be sent out. needless to say i have yet...
Entity
cybersonic
Categories: Mail Order Services
323, Report:
#11466
Posted Date:
Jan 14 2002
Cybersonic won't return my money
I returned a toothbrush 11-17-01 with prior authorization. They have not refunded my money. I have placed numerous calls and I usually get a recording or the answering service. I got through one time and after i gave them my name, they hung up on me! I just want my money back!! Plea...
Entity
Cybersonic
Categories: TV Advertisements
324, Report:
#11324
Posted Date:
Jan 12 2002
Cybersonic toothbrush ripped me off
within 3 months of using my cybersonic toothbrush the base of the unish started to crack from the intense head that the unit generated. My daughter handled the unit and burned her hand. I returned the unit to the company and have not heard from them since, its been over six months.....
Entity
Cybersonic toothbrush
Categories: Dental Services
325, Report:
#10968
Posted Date:
Jan 10 2002
cybersonic toothbrush rip-off *Consumer info
During the first or second week of October '2001, I contacted cybersonic toothbrush to let them know that our credit card was lost and a new account number was issued so that they may charge the 3-payments of $19.95 due to them totaling $59.85.
On November 23rd, 2001 I called cyb...
Entity
cybersonic toothbrush
Categories: TV Advertisements
326, Report:
#11107
Posted Date:
Jan 09 2002
Cybersonic-RIP-OFF, charged me for something I never received--BAD BUSINESS!
I bought this Cybersonic toothbrush over a year ago, with a promise of new brush heads every 3 months. I never received any replacement heads until contacting them on the internet. Then I recieved one set of replacement heads, and now my credit card is being charged for more sets t...
Entity
Cybersonic Toothbrush
Categories: TV Advertisements
327, Report:
#10918
Posted Date:
Jan 08 2002
Cybersonic toothbrush customer service sucks apparently their billing dept is light yrs ahead of their shipping dept
I have called many times to get my replacement toothbrush heads but they are too incompetent to send them. I have been billed for them, however. Apparently their billing department is light years ahead of their shipping department in terms of efficiency.
Each operator has told ...
Entity
Cybersonic
Categories: Dental Services
328, Report:
#10876
Posted Date:
Jan 07 2002
RIPPED OFF BY THE CYBERSONIC FREE BRUSH REPLACEMENTS FOR LIFE
CYBERSONIC IS SUPPOSED TO AUTOMATICALLY SEND BRUSH REPLACEMENTS EVERY 3 MONTHS FOR A $4.65 CHARGE. THE FIRST TIME I WAS SUPPOSED TO RECEIVE THEM, I HAD TO EMAIL CUSTOMER SERVICE TO FIND OUT WHY THEY HAD NOT SENT THEM. SHORTLY AFTER, MY CREDIT CARD WAS CHARGED BUT THE BRUSHES DID NO...
Entity
CYBERSONIC TOOTHBRUSH
Categories: Dental Services
329, Report:
#10777
Posted Date:
Jan 06 2002
Cybersonic Toothbrush, can't get refund.
I called repeatedly to get a RA# for return of the toothbrush I had purchased on 9/7/01 The toothbrush quit working after one week and I decided to return it. On 10/2/01 after many days of trying to get through on 800 #, I finally reached an Antonio at 8:40 PM, (central daylight ti...
Entity
Cybersonic
Categories: Corrupt Companies
330, Report:
#10754
Posted Date:
Jan 06 2002
cybersonic toothbrush ripoff
I bought the supersonic toothbrush and thought it would be a good deal. I am disgusted at the type of operation that is run. Their offer gives you free replacement brushes every 3 months for a 4.95 shipping fee. My credit card has ben charged 38 dollars for these free replacement...
Entity
Cybersonic
Categories: Dental Services