- Report: #10876
Complaint Review: CYBERSONIC TOOTHBRUSH - Nationwide
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Author Not Confirmed
Why?
CYBERSONIC TOOTHBRUSH
Nationwide, U.S.A.
Phone:
1-800-770-7525
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RIPPED OFF BY THE CYBERSONIC FREE BRUSH REPLACEMENTS FOR LIFE
CYBERSONIC IS SUPPOSED TO AUTOMATICALLY SEND BRUSH REPLACEMENTS EVERY 3 MONTHS FOR A $4.65 CHARGE. THE FIRST TIME I WAS SUPPOSED TO RECEIVE THEM, I HAD TO EMAIL CUSTOMER SERVICE TO FIND OUT WHY THEY HAD NOT SENT THEM. SHORTLY AFTER, MY CREDIT CARD WAS CHARGED BUT THE BRUSHES DID NOT COME. I EMAILED AGAIN AND WAS TOLD THERE WAS A DELAY AND EVENTUALLY I DID RECEIVE THEM. NOW, I SHOULD BE RECEIVING A 2ND AND 3RD REPLACEMENT SHIPMENT AND I HAVE RECEIVED NOTHING. THERE IS NO LONGER ANY WAY TO CONTACT CUSTOMER SERVICE THROUGH THE CYBERSONIC WEBSITE AND WHEN I CALL CUSTOMER SERVICE, I GET A RECORDING STATING EITHER THE CIRCUITS ARE BUSY AND TRY AGAIN LATER, OR A RECORDING STATING THE BEST TIMES TO CALL ARE BETWEEN 6-8 AM AND 4-7 PM PST WHICH I HAVE DONE AND STILL GET NO ANSWER, BUT A RECORDING.
