3501, Report:
#2267
Posted Date:
May 16 2000
Memorex: Not Quite the World's Best Customer Service, Not Even Close!
My problems all began in January of 2000 when I purchased a Memorex CD-ROM drive from Buy.com (a truly good business). I received my CD-ROM drive having purchased a name-brand drive, because I previously owned a generic drive which only last two years. I expected a name-brand driv...
Entity
Memorex Corporation
Categories: Computer Manufaturers
3502, Report:
#2205
Posted Date:
May 05 2000
UPS and the Packaging Store don't honor insurance
In November 1998 I went to a UPS-certified shipper in Largo, Florida (The Packaging Store), and shipped four heavy electronic components in four separate boxes to my brother in Chicago. All four components were severely damaged in transit.
Within a week a UPS inspector examined...
Entity
Packaging Store
Categories: Shipping & Handling
3503, Report:
#1906
Posted Date:
Apr 08 2000
Donatucci Kitchens and Appliances .... rip-off Refrigerator
Several appliances were purchased from Donatucci's kitchens and appliances on 3-10-00 amounting to over $4,400. Our home is currently under construction therefore we felt it necessary to be present when the items were to be delivered as the construction workers were present but wer...
Entity
Donatucci Kitchens and Appliances
Categories: Small Business Services
3504, Report:
#1719
Posted Date:
Mar 28 2000
Manufacturer fails to deliver goods per quote and keeps $2000 deposit
On July 14, 1999, Walker Bag Manufacturing of Louisville Kentucky, agreed to produce a 10 X 20 finished size bag made out of a 10 ounce burlap with a clear laminate (as had been furnished to the previous owner of the business). In accordance with the contract, Oogamy (my new company...
Entity
Walker Bag Manufacturing Company
Categories: Manufacturers
3505, Report:
#1543
Posted Date:
Mar 11 2000
VCSTORE.COM SELL BAD COMPUTER - RETURNED BUT NO REFUND
I odered a computer system from an informercial from The Video Computer Store / Computer Personalities (www.vcstore.com). It was supposed to be the latest release of the fastest computers. I was billed a month before shipment. After following all instructions for set-up, it didn'...
Entity
Video Computer Store / Computer Personalities
Categories: Computer Mail Order
3506, Report:
#1015
Posted Date:
Dec 17 1999
E-Closeout disaster
I ordered a CD changer from E-Closout in early July, 1999. They billed my credit card immediately, the only sign of efficiency that I've seen from them. I called them in late August to find that the order had been lost, but would be shipped right away. Two weeks later, I called t...
Entity
E-Closeout
Categories: On-Line Stores
3507, Report:
#395
Posted Date:
Dec 14 1999
Shrinking Products
For almost forty years I have been protesting the failure of grocery manufacturers to make full public disclosure when downsizing or shrinking their supermarket shelf product. As an Institutional Food Buyer in the sixties and seventies, I saw almost the entire supermarket shelf inve...
Entity
All Grocery Manufacturers
Categories: Con Artists
3508, Report:
#785
Posted Date:
Nov 22 1999
U-Lead Systems ..Computer & Internet software
Dear Technical Support 10-7-99
I have been more than patient. I have given you ample opportunity to respond to my requests for assistance. The software that I purchased (Ulead Video Studio 3.0) does not function, has never functioned, and I get no indication wha...
Entity
Ulead Systems Inc.
Categories: Software