3641, Report:
#8116
Posted Date:
Nov 26 2001
Staples Peace of Mind warranty far from that, rip-off
I purchased a 2 year warranty contract with Staples for a Toshiba Laptop in 2000. The warranty states\Peace of Mind\ coverage from date of purchase. I am now going on 1 month without a laptop because I am still waiting on my replacement cord.
I have made more then 20 phone calls...
Entity
Staples
Categories: Computer Service & Repair
3642, Report:
#7953
Posted Date:
Nov 19 2001
Circuit City Stores deceptive practices
Recently purchased laptop computer and 3yr contract with compuserve. Part of the 3yr contract with compuserve included a $400 rebate applied on a circuit city merchandise card.
When purchasing the computer and contract and told of the rebate at no time did they ever tell me the ...
Entity
Circuit City Stores, INC.
Categories: Computer Stores
3643, Report:
#4436
Posted Date:
Feb 12 2001
ARM Computer awful customer service
I purchased a laptop from ARM Computer because they were a good buy and seemed to have a decent product according to PCWorld. Boy, was I wrong! After a year, the screen started to go out on the computer.
I sent it in under my extended four year warranty and they fixed it, no pro...
Entity
ARM Computer
Categories: Computer Manufaturers
3644, Report:
#1031201
Posted Date:
Feb 05 2001
Quantex Ripped Me Off
I bought my Quantex laptop a year ago and have had internal errors, and software conflicts, and the newest problem is that I have a computer that will not turn on because the power cord will not supply power to the computer for me to turn it on. I spent $2800.00 on the laptop and w...
Entity
Quantex Microsystems, Inc.
Categories: Computer Dealers
3645, Report:
#3948
Posted Date:
Nov 30 2000
Circuit City salespeople lie to sell Extended Warranties!
I bought a Compaq Presario laptop early in 1999, and was persuaded to buy the 4-year extended warranty. It was $299, but the salesperson offered to reduce the price by $100. I was hesitant, but he then claimed that the warranty would cover *everything*, and that the active matrix ...
Entity
Circuit City
Categories: Computer Stores
3646, Report:
#3335
Posted Date:
Sep 13 2000
Quantex Computers will not repair laptop
I bought a Quantex laptop in July 2000. In late August 2000, four
keys on the keyboard stopped functioning. I cannot use the keyboard
without repairs.
I have been unable to contact Quantex by telephone or e-mail.
Quantex has not answered any of the many telephone numbers i...
Entity
James L. Joslin
Categories: Computer Manufaturers
3647, Report:
#2419
Posted Date:
Jun 10 2000
NEC/PACKARD BELL COMPUTER SUPPORT IS A FARCE
I don't know who is reading this but I can tell you that when I chose NEC, as the company whom I thought was a reputable company, I never dreamed that I would have the poor experience that I am having at the moment.
I have had nothing but problems since I bought my computer. I se...
Entity
NEC/PACKARD BELL COMPUTERS
Categories: Computer Service & Repair
3648, Report:
#2159
Posted Date:
Apr 27 2000
CIRCUIT CITY CHARGED MEOVER $200 ON A DEFECTIVE LAPTOP
I purchased a Toshiba laptop computer from the Killeen TX location. I had it for a few days when I discovered that the microphone input was defective, and that it kept shutting off unexpectedly, also I had to remove the battery to shut down the computer. I returned it to the Killeen...
Entity
Circuit City
Categories: Audio & Electronics Shops