31, Report:
#1140804
Posted Date:
Apr 22 2014
Bob's Furniture, Guardsman GOOF PROOF TOTAL SCAM Nationwide
I purchased a leather sofa-sleeper couch from Bob's Furniture and bought the 5 year Goof Proof protection plan. The salesperson told me this would cover any accident with my kids no questions asked. My 2year old caught a toy on a portion of the leather and tore a 2x2 inch...
Entity
Categories: BBB Better Business Bureau
32, Report:
#1132222
Posted Date:
Mar 22 2014
The Valspar Corporation Guardsman Furiture protection plan Grand Rapids Michigan
Entity
Categories: Furniture & Furnishings
33, Report:
#1132420
Posted Date:
Mar 21 2014
Guardsman Furniture Plan 5 year Elite Protection Plan is a scam Grand Rapids Michigan
Guardsman 5 year elite warranty is scam. I purchased this plan from The Dump in Irving TX. This is a limited warranty sold as something that covers all kinds of damage until you read the deceiving fine print. This warranty is extremely limited in what it offers. For what this ...
Entity
Categories: Warranty Companies
34, Report:
#1124882
Posted Date:
Feb 19 2014
Guardsman Will not honor Agreement but it good at twisting language to fit them Omaha Nebraska
Our son decided it was a good idea to put some sunscreen on our table and then put a cup on it along with putting some key scratches on it. We put in a claim for this and they said it was covered and would send a technician out to repair it. Technician came out to ...
Entity
Categories: Warranty Companies
35, Report:
#1114480
Posted Date:
Jan 10 2014
Guardsman Scam me from my plan i payed for Grand Rapids Michigan
I purchased the elite 5 year protection plan from guardsman in feb 2010 when I purchased my couches from ashleys furniture store...it seemed like a good plan covered a lot of damages and stains....little did I know how they would rip me off! I paid $150 which may not seem ...
Entity
Categories: Cleaning Services
36, Report:
#1104282
Posted Date:
Dec 04 2013
Guardsman Guardsman Furniture protection Refused to respond Nebraska
I purchased a furniture protection plan at Nebraska Furniture Mart. Guardsman refuses to respond and clean the stain. they have a litany of excuses and bend over backwards to avoid sending anyone to honor the contract. They have a long list of complaints on this site and oth...
Entity
Categories: Upholstery
37, Report:
#1103669
Posted Date:
Dec 02 2013
Guardsman Service Protection Denied claim Grand Rapids Michigan
Guardsman never provided warranty paperwork, they will not allow changes on a claim, and they use assumptions to determine claims. I called Guardsman warranty on Oct 25th to file a claim for damage I had just noticed that day. I was instructed to fill out an online form, upload pict...
Entity
Categories: Warranty Companies
38, Report:
#1099456
Posted Date:
Nov 15 2013
Guardsman Purchased their Elite plan in May of 2012 which covers every kind of damage. A year after I filed a claim on multiple pieces of furniture. I jumped through every hoop they asked of me. I filled out all forms and provided them with original receipt. A customer service rep called about 2 weeks later and asked me numerous questions on each piece of furniture needing repair. I spent 30 minutes on the phone with her. After all this she informed me that I had to report all damage within 5 days. Grand Rapids Michigan
Purchased their Elite plan in May of 2012 which covers every kind of damage. A year after I filed a claim on multiple pieces of furniture. I jumped through every hoop they asked of me. I filled out all forms and provided them with original receipt. A customer service rep called ...
Entity
Categories: Warranty Companies
39, Report:
#1092878
Posted Date:
Oct 18 2013
Guardsman Furniture Protection Furniture Cleaning Protection virginia
I have had a Guardsman Service Plan on a sofa I bought for almost three years now. It is amazing how poor their customer service is. When you can convince them to respond, they usually take a month or more to arrive at your home. They do the absolute minimum. The last time...
Entity
Categories: Furniture & Furnishings
40, Report:
#1092731
Posted Date:
Oct 18 2013
GUARDSMAN GUARDSMAN IS A RIPOFF i bought my sofas at ASHLEYS in palmdale california ....i called the customer service and they sent me a letter denying any service then called again the said to fill out the form i did and they sent me another letter denying it again so i know now the they're just taking your moony someone needs to do something about it and soon before they do this to more people grand rapids Michigan
guardsman is a big ripoff. first of all my wife call them and explained it to them how it happened and they sent us a letter denying any service. then i called them and they said to fill out the form i did and i talked to a representative and explained how my soffas got damaged bu...
Entity
Categories: Warranty Companies