31, Report:
#1448898
Posted Date:
Jun 25 2018
hotels.com I wanted to redeem my hotel rewards, booked a hotel, and wanted to pay in full. Then the next night I wanted to rfedeem my rewards of a free night. They said I would have to wait 3 days to do so. This wasn't a free night either it would be a discount on the average nights spent at my hotels! I offerd to pay in full, so that 3 nights later I could book my free (discount) room. ca
they would let me pay in full, and rhen recieve my earded rewards the next day, you have to wait three days, and it's just a discount, not a free night!
Entity
hotels.com
Categories: Hotels
32, Report:
#1448200
Posted Date:
Jun 20 2018
Hotels.com Expedia.com, Bookings.com Continual Double Billing of Hotel Reservations Bellvue Washington
Hotels .com refuses to refund money even if they are or there technology is at fault. Their website malfunctioned and did not cancel my reservation. I talked to three peopl in customer service and all that happened was a repetitive statement of theirs comapny no refund policy.
A...
Entity
Hotels.com
Categories: Hotel REservations
33, Report:
#1447017
Posted Date:
Jun 12 2018
The Leisure Club Sold me a Travel Agency membership for $9,000 portraying it as a Timeshare Mazatlan mexico
Gave me a free breakfast and champagne at their resort. Made the pitch selling it as a Timeshare and added 4 guest passes and 2 family passes, free. Tried to make reservations and they said I didn't purchase a TimeShare but they would provide the BEST prices on hotels, flights, crui...
Entity
The Leisure Club
Categories: Time Share
34, Report:
#1444786
Posted Date:
May 26 2018
Days Inn by Wyndham Middletown They robbed me of $300, gave poor customer service, and didn't care. Franklin Ohio
This hotel robbed my family and I of $300. My wife was scheduled for a 5 night stay; my wife was delayed. She called this hotel and spoke to a Ms. 'Tina' and told her to keep her rooms even though she (my wife) was going to be delayed. My wife could not make it Wednesday evening, bu...
Entity
Days Inn by Wyndham Middletown
Categories: Hotels, failure to process refund, Customer Service & Support
35, Report:
#1425985
Posted Date:
Jan 29 2018
hotels.com Hotels.com gift card scam Internet
I got a $100.00 gift card with my credit cards points from Citibank for hotels.com. Triied to use it in booking a room and did not work, tried 20 time over a few days, gave up. Tried to speak to the customer care service and they just kept sending me from one office to the other off...
Entity
hotels.com
Categories: Reservation online websites, Travel Companies, Travel Services
36, Report:
#1402512
Posted Date:
Sep 26 2017
Holiday Inn & Suites across Universal sales manager lying to my face refusing refund Orlando Florida
This hotel gave me the worst experience in my 8 years of continuous travel all over the world including the senior sales manager lying straight to my face…The USA is generally known for great service and attention to customers however the hotel and mainly their senior sales manage...
Entity
Holiday Inn & Suites
Categories: Hotel
37, Report:
#1400144
Posted Date:
Sep 15 2017
Westgate Resorts Lies about cencellation policy and refuses refunds in face of hurricane Orlando Nationwide
I booked a room to get away from Hurricane Irma, and they charged me $75 when I cancelled within the allowed cancellation time period. When the storm track showed that Orlando would be hit, I changed my plans. I called them a day before the cancellation period ended, and they st...
Entity
Westgate Resorts
Categories: Resorts
38, Report:
#1386125
Posted Date:
Jul 17 2017
Hotels.com Expedia Lied about their written policy in order to avoid giving me a refund Internet
This should be a class-action lawsuit against Hotels.com/Expedia.
I was given a refund credit for a booking on a hotel in Davis, California of $200 for a cancellation I had to make. I received a confirmation code and a list of conditions for the use of that refund in an email from...
Entity
Hotels.com
Categories: Hotel
39, Report:
#791577
Posted Date:
Jun 16 2017
Monarch Grand Vacation Pacific Monarch Resorts, Inc. Monarch Grand Vacation-Totaly rip-off the timeshare owner member Laguna Hills, , California
I am totally disgusted with our purchased of this Monarch Grand Vacation timeshare. I paid CASH for this! On several instances we have tried to book accommodations for Cabo Azul Resort for March 2012 since beginning of August 2011. The reservation desk told me t...
Entity
Monarch Grand Vacation
Categories: Civil Rights Violators
40, Report:
#1379084
Posted Date:
Jun 14 2017
Wyndham Microtel Microtel Inn BY Wyndham Dry Ridge Crooked Business Dry Ridge Kentucky
Wyndham Resorts - Microtel Inn & Suites Dry Ridge would not stand behind an approval that their employee approved Jeff W. to change my reservation through Hotels.com 48 hrs. in advance. Hotels.com called the hotel since my father in law which has ALS could not make it for the da...
Entity
Wyndham Microtel
Categories: Bait-and-Switch