31, Report:
#1062820
Posted Date:
Jun 28 2013
Ancestry.com Unauthorized Credit Card Charges with no Option to Cancel Internet
I signed up for a free tiral of ancestry.com. Supposedly, if I was unhappy with the service, I could cancel my membership within 7 days and I would not be charged. I cancelled within 24 hours--just wasn't what I was looking for--and yet they still charged my credit card the $7.9...
Entity
Ancestry.com
Categories: On-Line Business
32, Report:
#1053833
Posted Date:
May 25 2013
myfamilymobile I closed my account with familymobile shortly after I canged over to t-mobile and was told that I would recieve a credit because I had just payed my bill just to find out after I went through trying to find the credit request email address to calling them back and telling me that I owe them wen it is thy who owe me. They are impossible to get to talk wioth a person and wen u do thy all say different answers. I was told I was to get a refund then thy push me in circles just to telll me later that I owe them for the month I had payed for. and that thy had credited my account for 11.00 and I than owe them 30 some dollars. So in a blink of a eye I was told I would recieve a credit to I owe them. I have had 4 different persons tell me 4 different things.Thy hide behind there atomated system and no one that works there knows what is going on Internet
myfamily mobile hides behide the atomated system and wen u findly get a person no one knows what is going on so u get a different answer by each different person I had 2 people tell me that I was to recieve credit wen I changed companys and keeped my number cause I did this right ...
Entity
myfamilymobile
Categories: Cellular Phone Companies
33, Report:
#1040744
Posted Date:
Apr 05 2013
one great family I signed up for a quick research on my family background to add in my writing assingment for class. One great family was offering a three day free trail to use their website. I emailed them two days l springville, Utah
charlotte madras oregon. I would had liked to had one great family's phone number in the first place. I found their information on file a report website and I am now angry about it. I emailed one great family two days after I signed up on their website to cancel every in...
Entity
one great family
Categories: Liars
34, Report:
#1034894
Posted Date:
Mar 15 2013
Avanquest North America, Inc. Nova Development Non-responsive customer support; false refund guarantee Calabasas, California
My experience was that the stated claim of complete satisfaction and refund is false. I purchased the software from Office Max, not from Ancestry.com/Nova Development. I returned the software within the 60 day period to Avanquest. My refund request status was listed as approved afte...
Entity
Avanquest North America, Inc.
Categories: Computer Software
35, Report:
#1016451
Posted Date:
Feb 19 2013
OneGreatFamily onegreatfamily.com SCAM. FRAUD. Internet
I have been researching my ancestors online through Ancestry.com and also another website. I get a pop-up message that asks if i would like to add my family tree information to a larger one that is growing rapidly. I thought it was part of ancestry.com advertising for a new feature ...
Entity
OneGreatFamily
Categories: Credit & Debt Services
36, Report:
#1001292
Posted Date:
Jan 22 2013
Ancestry.com Rip-off: They keep billing your credit card ancestry.com, Utah
I purchased Family Tree Maker software - included in the software price was a **Free** on year subscription to Ancestry.com. We had to call Ancestry.com to activate our free subscription and give them credit card information which I was told was the only way to activate it eve...
Entity
Ancestry.com
Categories: Websites
37, Report:
#992516
Posted Date:
Jan 17 2013
Citibank Bad Banking Practices Cambridge, Massachusetts
To All Concerned:
We are requesting help from both inside and outside Citibank from the CEO of the company to the Citibank ethics department, our state and federal congressmen and senators, state and federal consumer protection bureau, the better business bureau, Citiba...
Entity
Citibank
Categories: Banks
38, Report:
#90084
Posted Date:
Nov 15 2012
Ancestry.com & Myfamily.com free trial ripoff cost me $100!!! They will not cancel!!! DONT USE THEM!! Provo Utah
I signed up for their free 14 day subscription as well. I used the service the day that I signed up (which, I believed I was signing up for a 99.95 ANNUAL membership, not Quarterly!).
I never used the service again. I called to cancel the subscription, and they said My cancella...
Entity
Ancestry.com - MyFamily.com
Categories: Telemarketers
39, Report:
#106096
Posted Date:
Nov 15 2012
Ancestry.com. Myfamily.com rip-off! I cancelled before the fourteen days free trial was over and because of no cancallation number. I can't get a refund. Provo, Utah
As I stated before. I called July 30, 2004 and told them I was having problem getting the information and Sunday August 1, 2004 was the end of my free trial period. The Lady She would try to correct the problem. I said ok but I still wanted to cancel.
I received my credit card b...
Entity
Ancestry.com - Myfamily.com
Categories: On-Line Business
40, Report:
#78706
Posted Date:
Nov 15 2012
Ancestry.com - MyFamily.com - RootsWeb.com - Ancestry.co.uk - Genealogy.com Complete and utter ripoff Provo Utah
I cannot add anything more illuminating and different to those messages that have already been posted; unfortunately, I'm traveling down the same road at present.
However, I would like to contact my state's attorney general's office, or perhaps file a class action suit.
...
Entity
Ancestry.com
Categories: Personal Services