481, Report:
#248667
Posted Date:
May 15 2007
HughesNet - Direcway ripoff Multiple problems with zero help from HughesNet Wellton Arizona
The following is the dialog I had today. I think it describes the problem:
[May 14 2007 8:43:23 PM] Welcome to our chat customer support .
[May 14 2007 8:43:24 PM] George, you will be connected to the next available billing technician.
[May 14 2007 8:44:29 PM] George, you have...
Entity
HughesNet - Direcway
Categories: Cable TV
482, Report:
#248036
Posted Date:
May 10 2007
DirecTV Hughesnet False Advertising ripoff Greenwood Village Colorado
I received a flyer stating local channels is included with every package. I have a $48.00 package plus and have not received any local channels. I have been with Directv since 2002.
I called and was informed that local channels was not available in my area. But I could get the ne...
Entity
DirecTV Hughesnet
Categories: Corrupt Companies
483, Report:
#244913
Posted Date:
Apr 20 2007
HughesNet formerly DirecWay lousy service, unreliable, retarded bandwidth policy change with no prior notice ripoff Internet
I live on a farm out in the middle of the woods a few miles outside of a small town. I'm accustomed to some of the drawbacks such as no mail delivery, no paved roads, and no trash pickup. I started out with dialup service that really sucked because I'm so far out and, rather than ha...
Entity
HughesNet - Direcway
Categories: Internet Service Providers
484, Report:
#244393
Posted Date:
Apr 17 2007
HughesNet - DiRECWAY Ripoff, company is full of EXCUSES for poor customer service internet service Germantown Maryland
I got this sorry excuse for internet service when I got screwed by my other ISP, BellSouth. I believed that it would have been at least equivalent, but boy was I wrong. The service is fast for the first week, but afterwards the speeds just deteriorate. They promise 700 kbps with the...
Entity
HughesNet - Direcway
Categories: Internet Service Providers
485, Report:
#241271
Posted Date:
Mar 29 2007
Direcway-HughesNet ripoff Promise not kept Service never met How soon they forget Internet
It is hard for me to know where to begin. I guess it would have been the time over 2 years ago when I sat in front of my computer with the installer sent out by Direcway and listened to him try to tell me that my computer was faster than the dial up I had been using. I wanted to b...
Entity
Direcway-HughesNet
Categories: Cable TV
486, Report:
#240464
Posted Date:
Mar 24 2007
Hughes Network Systems LLC (HughesNet) Formerly Direcway HughesNet ruined my phones, network closet and internet does not even work! Ripoff Germantown Maryland
I'm going to try and attach a couple pictures of my network closet per my HughesNet Installation on 1/23/07. Both phone lines in the house are going to ground since this installation and I am going to have to pay AT&T or another company to fix my phone lines, clean up the network c...
Entity
Hughes Network Systems LLC (formerly Direcway)
Categories: Internet Services
487, Report:
#236464
Posted Date:
Feb 19 2007
Hughes Network Systems deceptive advertising, unfulfilled rebates, terrible customer service Germantown Maryland
They advertise high speed internet, but it is only slightly faster than dial up, sometimes. I was living in rural NC where DSL or cable was not available. I should have stuck with dial up because Hughesnet is not worth the extra expense over dial up.
I was promised free insta...
Entity
Hughes Network Systems
Categories: Internet Service Providers
488, Report:
#231715
Posted Date:
Jan 21 2007
HughesNet, Hughes Network Systems rip-off with much lower data rates than specified at the time of sale Germantown, Maryland
Hughesnet uses other companies to sell their product. These other companies promise internet access with clearly defined data rates. So a person purchasing this service pays more or less depending on the data rate one wants. After the service is purchased, the installer gives you...
Entity
HughesNet, Hughes Network Systems
Categories: Internet Service Providers
489, Report:
#231144
Posted Date:
Jan 18 2007
HughesNet ripoff Very disorganized pushy and untrustworthy installers cusomer service Cincinnati Ohio
We ordered HughesNet satelite internet service, after seeing their television commercial and being sick of dialup internet.
The lady on the phone said that the latest she could schedule us for an appointment was 3pm. I went with an earlier appointment because our jobs (wife an...
Entity
HughesNet
Categories: Satellite Dish Companies
490, Report:
#216068
Posted Date:
Jan 13 2007
HughesNet DirecWay Rip off, no service, no customer service, no contact Internet
HughesNet/DirecWay service was supposed to be high-speed satellite internet. There was $600.00 set up fee. Service was $60.00, billed monthly and automatically to our debit card/checking account.
The service failed. We spent more than 35 hours trying to contact them through th...
Entity
HughesNet DirecWay
Categories: Internet Service Providers