41, Report:
#1099456
Posted Date:
Nov 15 2013
Guardsman Purchased their Elite plan in May of 2012 which covers every kind of damage. A year after I filed a claim on multiple pieces of furniture. I jumped through every hoop they asked of me. I filled out all forms and provided them with original receipt. A customer service rep called about 2 weeks later and asked me numerous questions on each piece of furniture needing repair. I spent 30 minutes on the phone with her. After all this she informed me that I had to report all damage within 5 days. Grand Rapids Michigan
Purchased their Elite plan in May of 2012 which covers every kind of damage. A year after I filed a claim on multiple pieces of furniture. I jumped through every hoop they asked of me. I filled out all forms and provided them with original receipt. A customer service rep called ...
Entity
Guardsman
Categories: Warranty Companies
42, Report:
#1092878
Posted Date:
Oct 18 2013
Guardsman Furniture Protection Furniture Cleaning Protection virginia
I have had a Guardsman Service Plan on a sofa I bought for almost three years now. It is amazing how poor their customer service is. When you can convince them to respond, they usually take a month or more to arrive at your home. They do the absolute minimum. The last time...
Entity
Guardsman Furniture Protection
Categories: Furniture & Furnishings
43, Report:
#1092731
Posted Date:
Oct 18 2013
GUARDSMAN GUARDSMAN IS A RIPOFF i bought my sofas at ASHLEYS in palmdale california ....i called the customer service and they sent me a letter denying any service then called again the said to fill out the form i did and they sent me another letter denying it again so i know now the they're just taking your moony someone needs to do something about it and soon before they do this to more people grand rapids Michigan
guardsman is a big ripoff. first of all my wife call them and explained it to them how it happened and they sent us a letter denying any service. then i called them and they said to fill out the form i did and i talked to a representative and explained how my soffas got damaged bu...
Entity
GUARDSMAN
Categories: Warranty Companies
44, Report:
#1092584
Posted Date:
Oct 17 2013
Guardsman/Valspar Ripoff by Guardsman/Valspar GRAND RAPIDS, CT
I purchased a lovely sectional from Bassett Furniture in Newington, CT (very expensive). I also purchased a GUARDSMAN Furniture Protection Plan at the same time in February 2012.
I submitted a claim to GUARDSMAN because I have some spots on my furniture. They wanted to know th...
Entity
Guardsman/Valspar
Categories: Warranty Companies
45, Report:
#1091276
Posted Date:
Oct 11 2013
Guardsman Furniture Protection Plan as sold through many furniture stores Protection Plan is a ripoff - DO NOT PURCHASE Unknown Maryland
We paid a lot of money for their furniture protection plan (over $500 which was based on the amount of furniture we purchased at the time). When it was sold to us they claimed the plan would cover against ANY accidential damage. Well my child spilled something on our table to...
Entity
Guardsman Furniture Protection Plan
Categories: Furniture & Furnishings
46, Report:
#1090307
Posted Date:
Oct 08 2013
Guardsman Protection - terrible Grand Rapids Michigan
Brand new chair was scraped when swiveled into corner of fire place and Guardsman would not fix because it was a scrape vs. a tear. Really?
Entity
Guardsman Protection
Categories: Furniture & Furnishings
47, Report:
#1083897
Posted Date:
Sep 12 2013
Guardsman protection plan UNETHICAL COMPANY WEBSERVICE Georgia
UNETHICAL company. They make it extremely difficult to file claims, and make you jump through hoops. After this is all said and done they didn't even cover the damage.
Upon buying the protection plan we were under the impression that this plan covered virtually everything....
Entity
Guardsman protection plan
Categories: Consumer Services
48, Report:
#1083013
Posted Date:
Sep 09 2013
Guardsman Furniture Protection Guardsman, The Valspar Corporation Would not honor warranty; created fraudulent reasons why they could not honor warranty Internet
A claim was submitted to Guardsman furniture for warranty services to be provided for chairs that were purchased at Mor Furniture for Less. Apparently Mor Furniture sells warranties for their products that are backed and serviced by Guardsman.
It took this company over two months to...
Entity
Guardsman Furniture Protection
Categories: Warranty Companies
49, Report:
#1082567
Posted Date:
Sep 07 2013
Ashley Furniture/Guardsman Warranties Flaky 'Leather' upholstery; bunk warranty run-around Brentwood Tennessee
I went to Ashley Furniture in Brentwood early in 2009 to purchase a sofa. There was a sale on, and a particularly good deal on a nice mocha colored comfy leather sofa. The salesman told me it was real leather blended with fabric upholstery on the inside and led me to bel...
Entity
Ashley Furniture
Categories: Furniture & Furnishings
50, Report:
#1077597
Posted Date:
Aug 21 2013
ashley/guardsman wont repair furniture covered by insurance grandrapids Michigan
my furniture has some damage that is covered based on the insurance book but they said tha is not covered, i have paid around $200 for this protection but a the end when is needed will not apply, then where is the protecction???
Entity
ashley/guardsman
Categories: Furniture & Furnishings