41, Report:
#256763
Posted Date:
Jun 25 2007
Stainsafe - Levitz Furniture ripoff Denial of warranty service request Riviera Beach Florida
When I bought a fabric living room set (2 sofas and chair) for almost $3000 from Levitz in 2004, the saleswoman strongly urged me to purchase the long-term, 5-year warranty for ($219) that was available, especially when I have two little kids. So without mentioning the name of the i...
Entity
Categories: Warranty Companies
42, Report:
#254294
Posted Date:
Jun 13 2007
Stainsafe Companies Fraud Stainsafe denials hoping you won't appeal and wait 60 days. Don't be a victim! Ripoff Palm Beach Gardens Florida
We bought a sofa and purchased the Stainsafe protection at Wickes Furniture on East Foothill in Pasadena,California. Several months later our son poured out his bottle of milk on the cushion. We called and filed a complaint. We sent in our complaint documentation and a copy of the r...
Entity
Categories: Furniture & Furnishings
43, Report:
#251656
Posted Date:
Jun 01 2007
Stainsafe Companies Furniture Services Palm Beach Gardens Florida
This complaint is regarding an authorized warranty claim that has not been addressed. I have tried to get that warranty claim fulfilled for over 2 years. I have been hung up on by customer service representatives, given the run-around on the phone, etc.
I have written authoriza...
Entity
Categories: Furniture & Furnishings
44, Report:
#250710
Posted Date:
May 27 2007
Stainsafe the Fraudulent Company That Will Rip You Off Palm Beach Gardens Florida
I have tried since October of 2006 to get some leather furniture repaired that I purchased at Bay Furniture in 2005. I purchased the extended warranty with the advice of the salesman who noted that I had two children. I have since contacted Stainsafe repeated times (within their r...
Entity
Categories: Furniture & Furnishings
45, Report:
#246416
Posted Date:
May 01 2007
Stainsafe Slow, not fulfilling claims for no reason, CS stinks! Palm Beach Gardens Florida
I filed a report on March 5, 2007 when 2 days previously my sleeper sofa portion of my sectional fell to the floor with me and my 2 year old on it. The mattress just tore away. The couch is not even 1 1/2 years old. I had purchased the 5 year Diamond protection plan.
They gave me...
Entity
Categories: Warranty Companies
46, Report:
#243039
Posted Date:
Apr 09 2007
Stainsafe Why Pay For Fraustration Palm Beach Florida 1 1/2 years is to long to wait for service ripoff Palm Beach Florida
Purchased 2 leather sofas from Steinhafels in Madison Wisconsin in Feb of 2003. Also purchased a 7 year protection plan from Stainsafe at that time.
In September of 2004 made a claim to stainsafe on both sofas. When the orginal replacement parts came they were missing a piece ...
Entity
Categories: Warranty Companies
47, Report:
#239863
Posted Date:
Mar 22 2007
Stainsafe Protection ripoff Money-Stealing Crooks 5-Year Harlem The Roomplace Furniture Warranty on Leather Casino Sectional Palm Beach Gardens Florida
STAINSAFE WARRANTIES are a TOTAL CON and well-known furniture dealers such as Harlem, Wickes, etc. should not do business with them as it tarnishes their image as well. Stainsafe gives service warranties in general a bad name because of their dishonesty and total non-intention to re...
Entity
Categories: Warranty Companies
48, Report:
#239179
Posted Date:
Mar 16 2007
Stainsafe Claim accepted then denied almost 3 months later! ripoff Palm Beach Garden Florida
I filed a claim with Stainsafe in a timely manner, following all the rules, for an accident with my loveseat. At the time, I specifically asked about the OPTIONAL request for pictures. I was told not to worry about it. My claim was accepted. I was told to wait 8-10 weeks for a techn...
Entity
Categories: Furniture & Furnishings
49, Report:
#236172
Posted Date:
Feb 17 2007
Stainsafe will find a way to get out of their warranty. Don't ever purchase this plan! Palm Beach Gardens Florida
I was promised that Stainsafe would take care of me should I have any problems with my leather furniture over the next five years. When the leather cracked and finally ripped, I called to file a claim. They weazled their way out saying I didn't report the cracking in a timely basis....
Entity
Categories: Furniture & Furnishings
50, Report:
#222256
Posted Date:
Feb 02 2007
Value City Stainsafe Fabric Protection ripoff, they tell me that there is nothing they can do is a ripp off. Covington Kentucky
I called stainsafe protection today because my furniture had food and ink stains on it and the little stain kit they gave me when I purchased the furniture did not work they told me that the warranty do not cover ink stains and that I have 5 days to report food or soiled stain but I...
Entity
Categories: Furniture & Furnishings