41, Report:
#1515244
Posted Date:
Jan 16 2022
verizon Overcharges After Phone Is Paid Off
I contacted Verizon Online customer service on 01/15/2022. Spoke to Verizon Rep Justin. Justin did not help me resolve my billing issie at all. And refused to transfer me to Verizon Supervisor.
My Verizon bill is $100 for 02/02/2022.
My cell phone is paid of, It was $30 a month.
$10...
Entity
verizon
Categories: CELL PHONE SERVICE PROVIDERS
42, Report:
#1514535
Posted Date:
Dec 18 2021
verizon over charging paid off the bill and cancelled service .. Continued billing me and charged late fees albany ny
purchased and I Pad some time ago. paid monthly fee of $34. Paid off I pad and cancelled service Nov. 23 2021 continued billing me excessive to prior payment and charged late fees.. Took me 2 days to get thru to them Very rude got nowhere
Entity
verizon
Categories: accessories
44, Report:
#1513701
Posted Date:
Nov 16 2021
Verizon more and more phone numbers can NOT be reached Reading PA
Verizon is unable to connect to more and more local phone numbers. At first it was just the bank a mile away at 610 944-9650. Then it was also other branches of that bank. Now there are many other numbers we can't call from our landline including: 610 406-9944, 610 743-8000, 484 334...
Entity
Verizon
Categories: Landline Phone Service Provider
45, Report:
#1513496
Posted Date:
Nov 08 2021
Victra, Auburn AL Verizon affiliate Upcharge and misleading offers Auburn AL
What a scam. Upsold on numerous items, all of which are ridiculously overpriced, and all without explanation. Attempt at getting any kind of service or compensation is rebuffed as you agreed to it with a set of two top tier phones. Apologies for expecting service to match..
A pair o...
Entity
Victra, Auburn AL
Categories: Cell Phone Provider
46, Report:
#1512501
Posted Date:
Oct 05 2021
Spectrum mobile Charged me for a full month even though I had disconnected Orlando Florida
I had switched my cell phone carrier from Spectrum to Verizon on September 23. Despite this, I received a bill for a full month's service ($90/line) through October 15! When I called to complain that I should be biled a partial month, I was told that Spectrum bills ahead for the ful...
Entity
Spectrum mobile
Categories: overbilling
47, Report:
#1511914
Posted Date:
Sep 15 2021
Verizon Wireless at The Promenade Verizon Store Manager Wasted my Time and Refused to Assist me. Scottsdale Arizona
On September 14, 2021 I visited the reference location to switch to Verizon. I was in the store working directly with the store manager, at first. He spent about 2 minutes with me before dialing customer service in India from a land line in the middle of the store then immediate...
Entity
Verizon Wireless at The Promenade
Categories: Cell phone carrier, mobile cell phone, Cell Phone Store Scam
48, Report:
#1511907
Posted Date:
Sep 15 2021
Visible Wireless Visible Visible refused to let me port out my number
Visible refused to allow me to port my phone number out to Verizon. The customer service is non-existant and will leave you in a bad position at some point as a result of their really shotty service.
Entity
Visible Wireless
Categories: Cell phone carrier, Cell Phone Provider, Cell Phone Store Scam
49, Report:
#1511772
Posted Date:
Sep 10 2021
Verizon BAIT AND SWITCH: Sales rep Dustin Gordon promised incentives to get me to switch 4 lines but Verizon refuses to honor the incentives Califon New Jersey
VERIZON BAIT AND SWITCH:
June 21, 2021 sales agent Dustin Gordon offered these incentives for me to switch my account and 4 lines from AT&T to Verizon: It was very clear that it was $650 in bill credits for EACH of the 2 new lines where new phones were needed if I send in my 2 inc...
Entity
Verizon
Categories: Bait-and-Switch, Cellular Provider Fraud
50, Report:
#1511528
Posted Date:
Sep 01 2021
Xfinity Dishonest, ignorant and ploddingly incompetent service Portland Oregon
I have been trying for FOUR MONTHS to get my second mobile number ported over to Xfinity. Different reps tell me different stories. The original sales rep sold us two new phones, claiming our old ones weren't compatible with their services, which I now doubt was even true.I've f...
Entity
Xfinity
Categories: mobile devices, Mobile service