41, Report:
#1240062
Posted Date:
Jul 06 2015
Vonage misrepresentation, failure to provide service, refusal to refund Holmdel New Jersey
Signed up with Vonage September 2014, $17.80 month for 2 lines (2 telephone numbers).Auto billed my AMEX card 11 months and never ported either number from AT&T, nor notified me of their failure to port.
Vonage told me they would handle everything on their end and the AT&T service w...
Entity
Categories: Telephone Companies
42, Report:
#1239337
Posted Date:
Jul 02 2015
Vonage (Amanda Shaw) Elizabeth Customer Service Billing Ripoff and Misrepresentation-Poor or Non-Existent Customer SErvice Holmdel New Jersey
This is similar to other complaints on this site about a similar/exact experience.On May 4, 2015 we in an effort to replace an aging business phone system in a 65 year old building moved to replace our hardwire phone system with Amanda Shaw, Sales. Detailed descriptions of the build...
Entity
Categories: Telephones
43, Report:
#1232534
Posted Date:
May 31 2015
Vonage not stop billing me. The are terrible I cancelled service since they don't work with newer routers and now the won't stop billing me Holmdel New Jersey
I cancelled service with Vonage because their service would not work with any of my routers. Their telephone service only works on old router technology. I scontacted customer support several times to have fixed and they were unable to do so.
I then ported my number to another com...
Entity
Categories: Telephone Companies
44, Report:
#1220734
Posted Date:
Apr 07 2015
Vonage Danny LoveToday at 19:31To bad vonage has been calling lately claiming I owe a outstanding bill when this is not true. I have been a Vonage customer for a long time and this is the first time Vonage ever pulled some nonsense. I have been told three dife Underhanded and sneaky Internet
Danny Love
Today at 19:31
To bad vonage has been calling lately claiming I owe a outstanding bill when this is not true. I have been a Vonage customer for a long time and this is the first time Vonage ever pulled some nonsense. I have been told three diferent things by three diffe...
Entity
Categories: Unusual Rip-Off
45, Report:
#1219672
Posted Date:
Apr 01 2015
Vonage Tricky Holmdel, NJ
The company riases its rate secretly then makes you find them outIf you cancel they refuse to prorateDo not auto pay them if possible
Entity
Categories: On-Line Business
46, Report:
#1215129
Posted Date:
Mar 12 2015
Basic talk Vonage Basic talk aka Vonage is a ripoff! Internet
It has been over a year, since 2014 I have been trying to cancel their phone line. i changed to basic talk, Vonage in 2013, it never worked, I was only able to make 1 phonecall and then the phone wouldn't work. It's in automatic billing and they bill religiously, even when I gpjave ...
Entity
Categories: Telephone Companies
47, Report:
#1211712
Posted Date:
Feb 26 2015
Vonage Bait and Switch with Promotion Internet
I signed up with Vonage via their Live Chat. An agent took my order and, after my describing the promotion they have adveterised on their web site, processed y order. It was very easy to sign up. I'll try to attach the web page, but here is the copy:Save $192 on your first year of V...
Entity
Categories: Internet Service Providers
48, Report:
#1210018
Posted Date:
Feb 18 2015
Vonage Cancelled my service and received a bill for undetailed charges Internet
We cancelled services and were assured not additional charges will apply. Later receive a bill for $180.00 and was sent to collections
VONAGE is not an honest company. BE AWARE. These charges did not have any backup, as they could not back it up with calls because our service was ...
Entity
Categories: Voicemail Services
49, Report:
#1201474
Posted Date:
Jan 14 2015
hughesnet they lie about free trial Internet
I wanted to get rid of my phone co. and save money with vonage or basic talk and get faster internet. Hughesnet promised they could help with a pre-paid free 30 day trial. I gave them credit card and bought equipment from them, cause it's cheaper to buy longterm instead of renting...
Entity
Categories: Internet Service Providers
50, Report:
#1196645
Posted Date:
Dec 20 2014
Vonage Business VOCALOCITY INC Vonage Business not compatible with Comcast Atlanta Georgia
I had ordered Vonage Business for my new business. I hooked up the phone once i had Internet. The phone was garbled and I need to hook a portable phone to the system. With Vonage Business you can just go buy a phone to use. You can only use one of the phones Vonage Business sel...
Entity
Categories: Telephone Companies