5541, Report:
#12212
Posted Date:
Jan 22 2002
Cybersonic is a farce
Got toothbrush, After a month started turning on and off by itself in the middle of the night. That was weird trying to find out were the buzz was coming from. Then it decided to turn on and wouldn't turn off. Had to put it outside till it went dead. Shipped it back, finally af...
Entity
Cybersonic
Categories: Dental Services
5542, Report:
#12077
Posted Date:
Jan 21 2002
Ripped off by Cybersonic, Returned for repair and haven't gotten it back after 6 months
I purchased a unit in February of 2001. It was defective after about 1 month. Returned unit for repair and received a new one in about 2 months. That one was also defective. This happened 1 more time. I returned for the 3rd time in August and still have not received a replacement an...
Entity
Cybersonic
Categories: Dental Services
5543, Report:
#12033
Posted Date:
Jan 20 2002
Ripped off by cybersonic
I also ordered three toothbruses in Sept, cc was billed, received brushed, everything cool. CC rebilled end of october for 3 more toothbruses. called numerous times, emailed, ended up with 3 more bruses, called numerous times, emailed, finally received authorization to return second...
Entity
cybersonic
Categories: Dental Services
5544, Report:
#11901
Posted Date:
Jan 18 2002
Cyber Sonic Toothbrush - I was going to but now I'm not
After seeing the Cyber Sonic Toothbrush commercial with Robert Urich last night, I was going to order one. But thanks to this board and all of the complaints from people regarding their customer service...I've changed my mind. I will wait until it's at Robinsons-May...where customer...
Entity
Cyber Sonic Toothbrush
Categories: Dental Services
5545, Report:
#11815
Posted Date:
Jan 17 2002
Cybersonic Toothbrush Rip-Off Report
It is truly unfortunate that this has happen to so many people and yet nothing has been done. In spite of all the reports and complaints generated to the credit card companies and different local areas.
No action has been taken that I can see. This company is still allowed to ta...
Entity
Cybersonic Toothbrush
Categories: Dental Services
5546, Report:
#11783
Posted Date:
Jan 17 2002
Cybersonic: returns and billing frauds
I bought a Cybersonic toothbrush Jan 2001 as a gift to one of my children. It broke withing two days. Several months of phone calls and E-Mails followed, but the company has made no attempts to replace it.
I myself had bought a Cybersonic toothbrush earlier. In 2001 I was bill...
Entity
IMG* Cybersonic
Categories: Dental Services
5547, Report:
#11620
Posted Date:
Jan 15 2002
Cybersonic Toothbrushes ripoff and ther is NO customer service
Have been trying since September 2001 to receive my promised brushes for life replacement brushes.
When I called Cybersonic in September Operator #257 promised they would ship that week.
When I called back December 19, 2001, I was pleasantly surprised to learn that due to the ...
Entity
Cybersonic Toothbrushes
Categories: Dental Services
5548, Report:
#11324
Posted Date:
Jan 12 2002
Cybersonic toothbrush ripped me off
within 3 months of using my cybersonic toothbrush the base of the unish started to crack from the intense head that the unit generated. My daughter handled the unit and burned her hand. I returned the unit to the company and have not heard from them since, its been over six months.....
Entity
Cybersonic toothbrush
Categories: Dental Services
5549, Report:
#10444
Posted Date:
Jan 10 2002
Cybersonic rip-off no product just charges *Consumer Suggestion ..Dispute the charge with your charge card company
I first ordered the cybersonic oral care system September 1st of 2001 and have not recieved the system. I have been charged 114.74. When I requested a refund they assured me it would be made however the refund has not been made. Also when I contacted them about this their reply w...
Entity
Cybersonic
Categories: Dental Services
5550, Report:
#10918
Posted Date:
Jan 08 2002
Cybersonic toothbrush customer service sucks apparently their billing dept is light yrs ahead of their shipping dept
I have called many times to get my replacement toothbrush heads but they are too incompetent to send them. I have been billed for them, however. Apparently their billing department is light years ahead of their shipping department in terms of efficiency.
Each operator has told ...
Entity
Cybersonic
Categories: Dental Services