61, Report:
#1016451
Posted Date:
Feb 19 2013
OneGreatFamily onegreatfamily.com SCAM. FRAUD. Internet
I have been researching my ancestors online through Ancestry.com and also another website. I get a pop-up message that asks if i would like to add my family tree information to a larger one that is growing rapidly. I thought it was part of ancestry.com advertising for a new feature ...
Entity
OneGreatFamily
Categories: Credit & Debt Services
62, Report:
#1011882
Posted Date:
Feb 11 2013
ANCESTRY.COM POOR CUSTOMER SERVICE SUPERVISOR, Internet
Ancestry.com is a money first, customer service last. I used the site over a year ago to look up something for my mom. Haven't used it since. I received a bill Friday (through credit card) and went to cancel. Because the credit card billing cycle is different that when Ancestry.com ...
Entity
ANCESTRY.COM
Categories: Consumer Services
63, Report:
#1001104
Posted Date:
Jan 22 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/635ee78c-0c20-4a36-9895-20ee74bcefb8.png)
Ancestry.com Free trial scam - do not give them your card number, they will charge you, Internet
Whenever you have a free trail that charges money its not free. Ancestry.com charged my account with out my consent twice in the amount of $77.40. Back in july I checked it out (you have to get the free trail in order to check it out), thinking it was a reputable site I gave my...
Entity
Ancestry.com
Categories: Personal Services
64, Report:
#1001292
Posted Date:
Jan 22 2013
Ancestry.com Rip-off: They keep billing your credit card ancestry.com, Utah
I purchased Family Tree Maker software - included in the software price was a **Free** on year subscription to Ancestry.com. We had to call Ancestry.com to activate our free subscription and give them credit card information which I was told was the only way to activate it eve...
Entity
Ancestry.com
Categories: Websites
65, Report:
#992516
Posted Date:
Jan 17 2013
Citibank Bad Banking Practices Cambridge, Massachusetts
To All Concerned:
We are requesting help from both inside and outside Citibank from the CEO of the company to the Citibank ethics department, our state and federal congressmen and senators, state and federal consumer protection bureau, the better business bureau, Citiba...
Entity
Citibank
Categories: Banks
66, Report:
#992660
Posted Date:
Jan 07 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/3a2e0f46-2e32-4630-ad59-84eff5ed19cd.png)
Ancestry.com Cannot cancel account. Takes funds day before agreed to. Provo, Utah
Ancestry.com offers a FREE 14 day trial. They require a credit card to use when you decide to continue. If not they state you can cancel within 14 days. They are available as advertised 7 days a week. The site was not available for cancellation, no one answer...
Entity
Ancestry.com
Categories: Personal Services
67, Report:
#979376
Posted Date:
Dec 08 2012
ancestry.com auto renew - didn't process cancellation, Internet
Ancestry.com only has an auto-renew policy. When I received my first credit card bill with the auto-renew, I got online and cancelled my subscription. It said I had a refund coming, but there was no followup on their part. A month later, I hadn't received my refund so I called custo...
Entity
ancestry.com
Categories: Internet
68, Report:
#974577
Posted Date:
Nov 27 2012
Ancestory.com Ancestry.com Unable to Cancel Service Provo, Utah
I attempted to cancel my service in Oct. of this year (2012). I couldn't see how to do it online, so I called the Customer Service number. A service rep answered the phone and walked me through the process. I stopped using Acestry.coms service, despite the fact that I...
Entity
Ancestory.com
Categories: Websites
69, Report:
#90084
Posted Date:
Nov 15 2012
Ancestry.com & Myfamily.com free trial ripoff cost me $100!!! They will not cancel!!! DONT USE THEM!! Provo Utah
I signed up for their free 14 day subscription as well. I used the service the day that I signed up (which, I believed I was signing up for a 99.95 ANNUAL membership, not Quarterly!).
I never used the service again. I called to cancel the subscription, and they said My cancella...
Entity
Ancestry.com - MyFamily.com
Categories: Telemarketers
70, Report:
#106096
Posted Date:
Nov 15 2012
Ancestry.com. Myfamily.com rip-off! I cancelled before the fourteen days free trial was over and because of no cancallation number. I can't get a refund. Provo, Utah
As I stated before. I called July 30, 2004 and told them I was having problem getting the information and Sunday August 1, 2004 was the end of my free trial period. The Lady She would try to correct the problem. I said ok but I still wanted to cancel.
I received my credit card b...
Entity
Ancestry.com - Myfamily.com
Categories: On-Line Business